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CB Administration and Services AN & Associates 3200 North America Drive, Buffalo, NY, 14224, US
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AN & Associates
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AN & Associates company logo

AN & Associates

3200 North America Drive, Buffalo, NY, 14224, US
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2:44 pm EDT

AN & Associates - Comfy shirts

I ordered a piece of clothing from Comfy Shirts, or shirtsinstyle.com. (Same "company")
After months of waiting for my tracking info I filed a complaint with PayPal. As soon as I did Comfy Shirts sent a "tracking number" to me saying it would be delivered. (Still estimating it would be weeks.)

The day before my deadline to advance the complaint with PayPal, I still didn't receive a shirt, so I advanced the claim in PayPal hoping to get my money back.

An & Associates somehow got a tracking number sent to PayPal saying it was delivered, which it wasn't, and PayPal closed the claim in their favor.

I'm in the process of working with USPS to get proof nothing got delivered so I can still get my money back. This company is a SCAM company.

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4:25 pm EDT

AN & Associates - comfy shirts

I ordered a shirt from this company online about a month ago. Just received the wrong shirt. I ordered their Ethnic Floral Print shirt. What I got was a very ugly print shirt. Not my style. I'm asking for a full refund including shipping, or the shirt I ordered. Photo is the shirt I received. I've been trying for two days to get acknowledgement of this complaint. So far I've heard nothing.

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1:35 pm EDT

AN & Associates - smart brella umbrella

I ordered two Smart brella umbrellas - one pink and one purple. They FINALLY arrived but the pink one is broken and no paperwork or instruction on how to return defective product. Based on all the current complaints I read with no action taken, if I do not receive a response within the next week, I will file my complaint with Pay Pal to get my refund.

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NanaDean
, US
Sep 05, 2019 10:47 am EDT

DO not rely on PAY PAL to do anything for you... The cost to return to their Canadian address with tracking will cost more than your refund... This is a company shipping direct from China and counting on that to keep your money

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11:03 am EST

AN & Associates - water jet cleaning solution

this product does not work. it took months to get it and now I can't use it. it has no paper work with it and no phone number or email address so I can't get in touch with the company. I would like a replacement that works or a refund.

My name : Patricia Englebert
Address: 670 Riverview Rd
Quinton, AL 35130
Phone [protected]

I would appreciate any thing you can do for me.
thank you

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7:08 pm EST

AN & Associates - wireless earbuds

Received the earbuds and they don't charge or sync together. I sent 5 emails and no response. Good thing I purchased them with paypal and they are assisting me in getting my refund. Shady company. * I wouldn't do business again with them.

Response from them-alternatively, we have talked to our manager about this issue and they have advised that we may provide you with a 20% off discount on our website if you decide to keep the items. Please advise, I can either process a refund for the cost of the returned items after you ship them back or provide you with a 20% discount towards your next purchase.

Please note that we do not return shipping fees nor do we cover return shipping fees. Please do not write a very high declared value as we do not accept freight collect.

Such bs!

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5:06 pm EST

AN & Associates - shower kit for bathing

I ordered a very nice shower kit for for bathing, for my wife, for her birthday. It took over 2 weeks for it to get here. She thought I forgot her birthday because it took so long to get here. When it finaly got here, the package was so small, I knew something was missing. The package read, "received in damaged condition, initials 16901." when she opened it, there was a hand-held shower head, but nothing else. This was not a cheap item, but I will have to wait till we get the invoice to see how much it cost. I don't know how much more information I can give you, but this was not a cheap item. Thank you for any help you can give us. I would prefer the rest of the order as opposed to a refund. Ben hall

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4:16 am EST

AN & Associates - heated gloves

They do NOT work! Also was charged for shipping from FREE SHIPPING...nothing but an exchange of emails...last one...they want a VIDEO! A video will not show they don't work! Just a ploy to keep my money. They also said I only have 30 days to return...I've been trying to return them and get my money back since the DAY I received them! I have only asked for my money and an address to ship the gloves back! $60 for defective gloves! šŸ˜”

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George Nicholaou
, US
Jan 30, 2019 10:15 pm EST

Donā€™t waste your time or money! Itā€™s a RIPOFF. This company advertises these exact same gloves solely on FB under various names. I waited 43 days to receive my order ā€¦ and that was only after emailing them several times asking them to give me a status update. I received something much different than what I ordered, the functionality (method to turn the gloves on/off) was significantly different and impossible to engage with the gloves on, and what I received didnā€™t work. And who sells rechargeable electric gloves without batteries and a charger?
Hereā€™s what you can expect. A 100% satisfaction guaranteed promise ā€¦ however, the only party thatā€™s 100% satisfied is the seller ā€¦ because they just ripped you off for $40. Email responses are slow, vague, and they NEVER try to actually resolve the issue. Calling their ā€œcustomer supportā€ number is also a waste of time, as they never answer and thereā€™s no means of leaving a voicemail.
So Iā€™m now spending $17 to return a defective product to an address in CANADA, even though the ad clearly states the gloves ship from USA, in order to recover the remaining $23 of my $40 purchase. These people rely on anticipating the user will not put forth neither the time nor effort to recover their $40.
Donā€™t buy from these SCAM ARTISTS. THEY ABSOLUTELY SUCK! They promise the world on their web site, but donā€™t believe it ā€¦ itā€™s a LIE!
If you want heated gloves, spend the extra money and buy from a reputable company ā€¦ NOT THESE LYING FB SCAM ARTISTS!

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Lisa Perkins
, US
Jan 30, 2019 6:59 pm EST

I could have written this ***exact** thing! I also ordered the "rechargeable" gloves and when I tried to get an address to send them back it was just a constant exchange of texts! This place is a rip-off!

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K
1:29 pm EST

AN & Associates - duplicate order

I ordered one set of knitting lights in Oct, 2018. It never arrived. I ordered another set in Dec. 2018. The first order arrived and I kept it. Then the second set finally came in January after weeks and weeks of waiting. It was from AN & Associates. I'd like to return this unused set and get a credit to my account.
Kay McKinney
7316 Lesley Ave.
Indianapolis, IN 46250
[protected]@comcast.net

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1:16 pm EST

AN & Associates - ponytail hat - brown

I purchased a white pony tail women's soft knit hat and they sent me a brown one. In the package they didn't send any paperwork, they didn't send an invoice. Then when I received it- I tried to contact them to get the right hat and there is no way of getting in contact with them. Then I did a search on the internet and found all of these complaints on BBB. They are a Total scam and I would really like to have a refund.

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7:55 am EST

AN & Associates - wifi genius repeater

When I received this product through the mail it was opened and broken. I would like to get a refund. I have emailed this to you several times before with no response from you. I have talked to my bank about this and they are going to refund my money. If there is no response from you. I am also turning you into better business bureau and the people that you have your ad on. They told me to contact you again to see if you would respond.

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