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Fraudulent company
I've purchased a single tire from America's Tire due to a tire blow out. The brand of this tire is Mohave, which had a 35k mile warranty. At 12k miles, the side wall of the tire had a concave indentation. As a result, I drove over to the place where I've purchased the tire for a replacement. The sales rep went and took a look of my defective tire.
He stated that the tire I've purchased had a 'belt overlap' and that the tire I've purchased was a bottom line tire. I've questioned the sales rep about this belt overlap. I told him this so called, belt over lap is a straight out tire defect--plain and simple, as if I was indeed gullible! He practically totally ignored me as I was walking back to the sales counter as if I was planning to buy another tire replacement.
Okay, I decided to be a civilized customer holding back my animosity and see what the sales rep had to sell me. He tried to sell me a set of tires without honoring my pro rated tire warranty. I will never again patronize this tire company again; and besides, they lack customer empathy towards me. And to think, I was a loyal customer for over 10 years! Shame on them!
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of America's Tire complaint handling
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America's Tire contacts
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America's Tire phone numbers+1 (888) 852-7432+1 (888) 852-7432Click up if you have successfully reached America's Tire by calling +1 (888) 852-7432 phone number 0 0 users reported that they have successfully reached America's Tire by calling +1 (888) 852-7432 phone number Click up if you have UNsuccessfully reached America's Tire by calling +1 (888) 852-7432 phone number 0 0 users reported that they have UNsuccessfully reached America's Tire by calling +1 (888) 852-7432 phone number
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America's Tire emailssales@americastire.com100%Confidence score: 100%Support
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America's Tire address125 Auburn Ct. Suite 110, Westlake Village, California, 91362-6607, United States
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America's Tire social media
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Employee of American Tires Grant line Tracy California backed my car into another car and they haven’t contact me in a while.
Bought new set of tires a few months ago. Had a problem with one tire pressure, that was fixed and then the pressure sensor light came on and I just got that fixed but they charged me $75.40 for a new one. My problem is they messed up the sensor when they installed the new tires. Invoice number 1900667. It’s the Hammer Lane store in Stockton.
August 26, 2:36
I wanted to replace the front 2 tires and to find out there was a nail after over been driving like that for a while and it was very much patchable and they were not being helpful had attitude and weren’t trying to work with us I don’t appreciate spending a lot of money and to come out with another problem waste of my time