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Americas Best Value Inn / Americas Best Inncustomer service house cleaning

Wh Sep 19, 2019 Review updated:

My family and I checked in and found blood on bed not sheets.(the mattress)They didn't change our room till the next day after paying full price.also alot of roaches was in room.(224) Then they moved us into room 104 we've here for 2 months. Noticed when it rains water comes in room wets rug and no1 cleans it. As a result of that the bed frame became moist and and full with mildew and caved in and they had us on the floor for 3 nights no compensation.(wooden bed frames)They also moved the lady across from us who's room was full of roaches and bed bugs and have her furniture and belongings in hallway and the insects are coming into our room as well now. The hotel still insists on me paying full price for rent and still hasn't changed our room. I also asked to speak to manager to show pictures and videos I've taken. When I go to front desk they tell me manager is not here. In the picture in hallway that's the lady who belongings it is nowit is 952 PM and it's been 4 days her stuff is out there and she is old along with the bugs. That is a hazard and unsafe.. I'm keeping record of everything and house keeping does not clean daily

Americas Best Value Inn / Americas Best Inn
Americas Best Value Inn / Americas Best Inn
Americas Best Value Inn / Americas Best Inn
Americas Best Value Inn / Americas Best Inn
Americas Best Value Inn / Americas Best Inn
Americas Best Value Inn / Americas Best Inn

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Comments

  •   Sep 19, 2019

    Lemme guess. You are otherwise homeless and are pissed you are not getting stellar quality when you pay pennies on the dollar for that room.

    Never disclose you are homeless on the internet.

    And the blood in the mattress? Do you usually strip the beds to inspect the mattresses? That's a little fishy. Do you do that when you stay at someone's house?

    And housekeeping won't enter if you are still in the room.

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