Americas Best Value Inn

We have spent 3 days here because our car broke down. We checked in late that evening. That night I noticed the refrigerator wasn't working called desk lady came said it was on wrong setting. It ruined a very expensive bottle of insulin. Told the manager he started yelling and said we could leave hotel. He wasn't paying nothing. They came later that day and replaced the fridge. Which ruined all our food and insulin. The manager was very rude and disrespectful. We had to clean own room. Took out the trash, had to get our own towel and trash bags for 3 days. The toilet leaked and the tub wouldn't drain. Will never stay again at this location. Wouldn't if our car was fixed. Very unacceptable behavior with all staff.

I persevered a room with 2 queen size beds for 2 nghts. Asked to make sure pool was opened cause I had my 5 and 13 year old grandson with me. They assured me it was. Got here. Checked in. Ate got in pool was in pool then they came out and told us the pool was closed for the day cause they had an inspection and maybe it might be open tomorrow. But no promises. I am on a fixed income and been saving for a year to splurge for this for when my grandsons came to visit. Paid with credit card. They can't just put it back on my card it will take 48 hours so I can't take them to another motel. Really disappointed. Then look at my bathtub in the room at that. Looks like someone put a fist through it