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American Financial Service
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3.0 2 Reviews

How responsive is American Financial Service's customer service?

1 Resolved
1 Unresolved
Somewhere halfway 🌗
American Financial Service definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information American Financial Service needed to resolve them.
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American Financial Service reviews and complaints 2

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3:43 am EST

American Financial Service 2016 Ford Fusion

My car was turned off a couple days ago in the parking lot of the place where i work. Thay are saying that i missed my payment on October 23rd when actually i paid it on October 17th. Now i have emailed them with a screenshot of their site with the payment. And called all day to speak with someone and got no one. And have not received a reply back from the email.

Desired outcome: They can have the car. I just want all the money i paid in and for all the stuff we put into the car.

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12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Financial Service Scam and cheating!

It appears that I have also fallen prey to this company. I set up an automatic debit with them for this so called merchant card and when I realized that I wouldn't have the $200 I tried to call the phone number I was given only to get a message that all circuits were busy please try again later. The money was taken out of my account causing me to go negative and I still cannot get through with the phone number. I wish I would have researched this company better before giving them my bank information. I'm going to contact my bank on this matter but I doubt they will be able to help me. If anyone has any luck getting a refund from these people please let me know. In the mean time I'm going to file a report with the BBB.

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kisha s
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Jan 24, 2008 12:44 pm EST

Same has happened to me.

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(800) 841-4139

Recent comments about American Financial Service company

Scam and cheating!
1
Same has happened to me.

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