American Eagle Outfitters reviews and complaints 1
View all 201 complaintsAmerican Eagle Outfitters - customer service
I was shopping on a Tuesday afternoon and the only customer in the store. I politely declined assistance as I was simply browsing to kill time before another appointment. After looking at a pair of pants I dropped it and the security tag bounced off. I promptly picked it up and put it back on- I've worked retail before and know it's polite to put things back nicely. As soon as I turned away an associate grabbed the pants and inspected them. She then followed me around the entire store watching me closely- obviously thinking it was my intention to steal. Eventually another customer came in and she had no interest in greeting her, she kept staring at me until I felt so uncomfortable I left the store.
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