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5.0 6 Reviews

Amcore Bank Complaints Summary

6 Resolved
0 Unresolved
Our verdict: With Amcore Bank's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by Amcore Bank and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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3:40 pm EDT
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Amcore Bank Hubris & Greed

After going around and around with Amcore and their attorneys that they sicked on me after calling in a loan, I finally had to scream "Uncle!" They called in my business line of credit in order to raise money for their fledgling empire. They were impossible to deal with and wouldn't even return calls. Finally, I had to get an attorney to intervene. In the end, there was no way out. So I took it upon myself to tell the local community Amcore's practices through a yard sign campaign. And boy, did that get their attention! They even tried to bill me for time spent with their attorney regarding my sign campaign. I didn't use this one, but I thought it was a goody: Who's your favorite [censored]? Amcore!

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Amcore Bank Overdraft charge

For some reason Amcore Bank decides to randomly post overdraft charges to my account. I called Amcore and they told me that the overdraft was correct and that they would not remove it. When I stated that I would take my business to another bank, the superviser replied, "that's fine!''

Look at the picture and tell me where my account went negative!
The picture cuts off some charges, but none of them made my account negative.

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Amcore Bank Fees

I am so upset with Amcore Bank. I doubt the legality of their "business practices." My husband and I were out of town last week. We stopped for breakfast on Tuesday morning and I used our debit card. On Wednesday night, we stopped for gas and I used the debit card. When I checked my account a few days later, there was a debit from the restaurant (dated 08.19) for around $20, and then a debit from the gas station (dated 08.20) for $44. The $44 transaction overdrew our account by a couple dollars. That's fine, that's my error. However, Amcore posted two overdraft fees to our account. I called "customer service" (I use the term loosely), and they told me that it was showing on their computer that the gas station transaction had occurred first so that we would incur two fees. So I explained to the representative that my screen was showing that the restaurant debit had in fact occurred first and that our account was only negative because of one transaction, not two. I asked the representative how in the world it was legal for them to change the order of transactions from ACTUAL REALITY, to some sort of twisted AMCORE REALITY where apparently things happen in reverse.

This was bad enough. I just had to call them AGAIN. Friday, I deposited a check for $300. I deposited the check at a branch with a teller; not an ATM or night drop. Because this bank is constantly raping us, I called the automated line to make sure that my account did indeed have a positive balance. The automated line reported to me that yes indeed, I had deposited $300 and my account was positive. I used the card for several purchases over the weekend, but DID NOT overdraw my account. My account has a POSITIVE BALANCE, and has since the $300 deposit. I logged onto online banking this morning (Monday). There is a $35 overdraft fee. On an account with a positive balance. I called "customer service". The snotty person on the other end of the phone told me that one of my weekend transactions was pre-authorized and that the $300 was not "available" yet. I stated to her that this pre-authorized transaction did not incur until after I made my deposit and called and verified my balance as well. The transaction she's speaking of was for $2.00. I missed a toll at an I-Pass lane and paid the toll online to avoid getting a ticket. This is a $2 transaction. I paid the $2 online AFTER I deposited the $300. (Keep in mind that my account was never negative, it is still positive.) So she tells me that because of the type of transaction it is, the money wasn't "technically" available. I stated to her that I checked my account balance and that it was positive. I asked her how a transaction could be authorized to post, but then be charged a fee. I asked her how Amcore could charge an overdraft fee on an account with a positive balance. She was rude and snotty, and didn't really answer any of my questions. I cannot believe that Amcore just stole ANOTHER $35 from me on a POSITIVE ACCOUNT. I am trying to get my kids ready to go back to school tomorrow. Amcore just took gym shoes from my 1st grader. I have a positive $20 in my account, but it should be $55. I cannot believe I just got charged for having a positive balance.

Apparently the banking system in this country cannot be left to regulate itself. Evil will always prevail. Why are entities like Amcore bank getting away with this? There are some good banks out there, and I am closing my account with Amcore. I'm nearly ready to deal with cash only, but I'm hoping that I can obtain an account with another bank that will not steal from our family.

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Amcore Bank Double Charging Overdraft

Amcore is now putting holds on "Pending" ATM-Debit Card Transactions for the amount of the possible transaction. Pending means that a transaction MIGHT happen it is not a a real transaction. If there is not enough in your account for the hold they generate in and of themselves (how is this even legal), they charge a $35 overdraft. Now 24-36 hours later the transaction will either fall off or post. If it posts and your still overdrawn, they charge another $35 overdraft for the same transaction. That is double dipping and is fraud!

What a racket.

Also, they are also resorting transactions that have posted so they can pay a higher charge item that will then cascade cause multiple items to bounce. God help you if those are pending ATM or debit card. They did both of these to me and it cost me a fortune.

Here is the scam. My Last 4 items that had already posted. Several days later a check was posted for more than the available balance so it should be 1 overdraft for $35+the check right?...nope they reversed out the last 4 items, posted the check, then resubmitted the last 4 items charging $35 each. Then a debit card transaction came through for $2 and yeilded $70 in overdrafts, that double dipping thing.
Its days before my paycheck and the $5 per day is going to kick in. They rep told me they can resort your account back for 30 days however they see fit!

Avoid amcore like the plague!

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Judah1
Mentor, US
Feb 14, 2010 10:00 pm EST

This EXACT same thing happened to me! I am INCREDIBLY displeased!

I had the order of my transactions changed AND WAS GIVEN CHARGES BEFORE I WAS EVEN OVERDRAWN. Amcore refused to believe me, even when provided with a copy of my statement and then (get this)... a direct quote from the Amcore customer service rep:

"Our online service is only a GUIDELINE. It is not supposed to be used as a means of knowing exactly what your balance is!" WHAT THE HECK PEOPLE! The reason I went overdrawn in the first place is because Amcore does their stupid "holding" of transactions, and then posted days later. My account balance was LITERALLY 2 days behind real time.

Disgusted.

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MAKETHECROOKSPAY
Sterling, US
Nov 04, 2009 11:07 am EST

They have done the same things to me. In another incidence, my wife wrote a check that I wasn't aware of. It was for about $400. The account had about $350 in it. I saw the item had been kicked back and I was charged an overdraft fee. There was about $315 left in the account. I went to the bank and deposited a large check and withdrew $300 cash from the account. The next day no other checks hit the account but I got charged another nsf fee for removing the $300 from the teller window. Can someone explain how this is legal? Why isn't there a class action suit against these crooks?

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4:40 pm EDT
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Amcore Bank Stealing

Please help us all with this complait. Amcore bank has had some recent changes that are just very harmful to the consumer. Amcore holds checks until you don't have enough money in the account to cover them. This happends when you make a deposit and now it takes 24 hours for the deposit to take affect, and you can't deposit on the weekends either, because it's not a business day. For example I deposited May 24th and it wasn't reconized until the 27th. Now on my statement it will say deposited May 24th and it also said that is posted on the 26th. Yet I had some transactions go through all on the 26th, but that deposit wasn't their until the 27th. So then of course I put the money in there, but they still overdrafted me with 2 checks that were at least a couple of weeks apart. I find so many of there practices decietfull and vendictive to the extreme. You can't find a branch manager to tell you the truth either. With the way it looks on my statement Karen Mckee at Amcore in Roscoe just kept fumbling her words and then got caught in a lie. She was trying to tell me that all the banks are practicing this way. Well they are not so I am switching banks of course. The common man and women in this recession cannot afford these kind of practices. Please look into this Bank for us please.

Thank you so much,

M. Ditsworth

Thanks so much for your help

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Rosenblum
Baraboo, US
Jan 26, 2010 6:25 pm EST

Amcore bank does not accuratly post your balence information online. I have been told by an Amcore bank representitive that the online baking is not accurate and that I need to rely on a handwritten register, NOT the web site. My deposit was noted online as posted, not pending, but was treated as pending, then slapped me with an overdraft for relying on their information. I have the copies to prove it but the file is too latge to download on this site.

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Mr pb
, US
Jul 09, 2009 9:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This bank truly sucks. After banking there for 5 years and paying off one $400K loan, the bank termed out a smaller loan, sent it to their attorney to demand total repayment at once. They have no more "relationship" bankers as they've fired most of them now. They are impossible to deal with and will nickel and dime you to death in punitive fees. With their current situation, they should be out of business by the end of the year. I guess what goes around, really does come around. Do yourself a favor, and bank elsewhere

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butzy
Lves Park, US
Mar 09, 2010 11:50 am EST

Amcore bank has raked me over the coals again! Overdraft fees (7 at $35 each!) when they are NO overdrafts on my account! My math matches the math perfectly according to online banking, and the only thing putting my account in the negative are the overdraft fees. Customer service REFUSES (at both 1-800 and local branch) to reverse the fees. I have no choice but to pay the fees, even though they cannot prove to me where or when the overdrafts happened, or demolish my good credit!

We do have a states attorney's office in Illinois right? Well where the heck are they because last time I checked robbery was illegal in this state!

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Vincent Gatto
,
Oct 13, 2008 6:50 pm EDT

My 18 year old daughter opened up her first checking account at Amcore Bank in Elgin Illinois. She kept a balance of over $1000.00 in there at most times until her employer of 3 years, laid her off. She overdrafted her account one day and she called the bank to see how much she needed to deposit to bring the account up to a positive balance. She was told that she needed $30.00. I went to the bank with her and we deposited $30.00 at 11:45PM that night in thier ATM. The deposit reciept now showed a positive balance. We determined that she didn't have any outstanding debits or checks to go against her account, so we thought we were safe. We thought everything was OK until 2 days later when she recieved another overdraft notice in the mail for the day after we made the deposit, for $62.00. We again went to the ATM just before midnight and made another deposit to cover this overdraft. Again, we recieved a reciept that showed a positive balance. When the bank opened the next day, we called to make sure her account was accurate. They again, showed a negative balance and debited her account for another $60.oo in fees. Thier lame explanation was that when you make a deposit in thier ATM, they do not credit your account for 48 hours, even though it shows a positive balance on your reciept from the ATM. They said there was a sign stating that on the ATM machine. We went to check this out and there is no such sign. There is a very small sign that says "Deposits made in this ATM may not be available for immediate withdrawel." This is a standard in the industry meaning that you cannot withdraw cash on uncleared funds. We fully understand that. When we talked to the Bank Manager, she wouldn't even go outside to look at the ATM machine so we could show her that there was no sign. She insisted that there was and that was that! When we went to close the account, she said there would be a $35.00 charge for closing the account. This was in the contract that my daughter signed when she opened the account! I am 56 years old. I have never seen a bank contract for a checking account. The manager stated that my daughter should have read all of the fine print in the bank brochures before opening the account. She said it's not thier responsability to point that out to thier customers. We went to write her a check for the $35.00. She said there would be additional overdraft fees added to her account if we paid by check because it would take another 48 hours for the check to clear! Talk about being caught in a trap!
There are plenty of good banks to do business with. AMCORE BANK IS DEFINITELY A CROOKED BANK! STAY AWAY FROM THEM!

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SFKristi
, US
Jan 07, 2010 2:30 pm EST

I am neutral on this for two reasons:

One- I USED to work at Amcore- the customer service there is horrible, so I don't recommend that bank to anyone. That, and the fact that they are flailing big time.

Two- I disagree with a lot of what the original poster said.

I DO work in a bank, yes. However, here is the deal- and the thing that GRATES on my NERVES the most- BALANCE YOUR CHECKBOOK. I am not insulting you in any way, but if you kept a simple check register, you would NOT be writing checks out fromyour account without the money available.

As far as the reply, banks do not hold your deposit one day before the funds are available...

The rule for funds availability varies greatly bank to bank, and a lot of them are chaning this due to large amounts of fraud, kiting (the art of making large deposits and withdrawals between different banks), and repeat overdrafters (starting to sound familiar?).

The bank I am currently at does it this way- if you make a $5, 000.00 deposit (just pulling numbers out of air here) and the routing number (the nine digit number on the bottom of your check) is a LOCAL routing number (meaning it matches the routing numbers in your district, which most of them DO now due to the federal merger) you would have $100 of that deposit available the NEXT BUSINESS day, and the the remainder on the 5th business day AFTER the deposit. If it is a NON-LOCAL routing number, the first $100 is available the NEXT BUSINESS day, and the rest is available 11 days after the deposit.

As far as the outrage over the deposit not showing up until a business day- uh...yeah?

I'm sorry, but it is hard to expect people to understand who have never worked at a bank- this is the way your deposit works.

You bring in your deposit, we punch it in the computer- cash is available immediately, because we physically have that in hand and can put it in the computer as so. Checks? Those are FAR more complicated.

Checks have to be passed on to the proof processing center (every bank has one, most are not at the location unless it is the main branch) at the cutoff time each day. The proof center goes through the deposits to verify the amounts match what is on the deposit ticket, and then refers the checks back to their original banks so that funds can be verified on them.

How do you expect to have your money for a check IMMEDIATELY when 1, there is no running proof on weekends and federal holidays, and 2, you have absolutely NO idea whether the funds are available on the checks you are depositing?

Unfortunately, a majority of banks now deny us the opportunity to verfiy funds on a check that a customer presents to us due to "privacy issues". All it takes is ONE person to have a fit about us telling someone, "No, I'm sorry, the check will NOT clear at this time, " and they slow down the process for EVERYBODY and in turn end up causing all of these utterly USELESS regulations that we have to make sure are adhered to on a daily basis.

I'm sorry this is happening to you, but I have a really hard time feeling sorry for you. What it boils down to is this- DON'T spend the money unless it is there, period. Know what your check holds are (like I said before, EVERY bank has a hold policy, it is more commonly referred to as REG CC) and plan accordingly.

And good luck in the future.

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gameshowaddict
Blanchardville, US
Sep 15, 2009 11:15 pm EDT

All banks are doing the same thing. When you deposit a paycheck, it has to stay in the account for 1 business day. I switched from AMCORE to Anchor Bank. I am not driving a great distance, to stay with AMCORE. Four of their branches were bought out.

Anchor Bank told me the same thing. When I deposit a check, it has to stay in the account for 24 hours. It has been this way, for quite some time; everywhere. It's like this, due to the economy. Banks have to make sure that the money is in the other person's account, before giving it to you.

Let's say that you have $83.47 left in your checking account. You are given a check for $188.32. The check is a lot more, than what you have in your account. You can't cash it. It has to stay in your account for at least 1 business day. If you got a refund check of only $7.00, you could cash it. You have more than $7.00 in your checking account.

I never had problems with AMCORE in New Glarus, or Monroe. Both branches are bought out. Argyle and Belleville both had their branches bought out. I am not driving to Madison, Verona, Mt. Horeb or Darlington; to stay with AMCORE. I want a bank that is close to both my job, and home.

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Ugh again and again
, US
Jun 18, 2009 5:21 pm EDT

I couldn't agree more. There are so many instances to tell about but the one that sticks out is when I changed my address at the bank and then a month later was charged a fee for not changing the address because Amcore claims I didn't notify them the post office did. Not only that, but because the fee made my acocunt overdrawn I got a overdraft fee for the bank fee. When I called customer service they wouldn't help me and told me I needed to go back to the branch that caused the problem... Everything they do is a scam to pump you for more money, but as everyone knows it is because the bank is going down and needs to get as much income as possible before it happens... Stay away from Amcore Bank

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M. Ditsworth
Roscoe, US
May 29, 2009 3:44 pm EDT

If it were that simple so many people would not have these NSF charges. I am assuming that the last person who commented works at the bank considering they are so concerned about what is going on here. I do know that I'm not the only one and I will not let go of this.
If you read my words correctly I did have the money in my account. I always do!
Also it did say on my statement at this moment(I have the statement) that is it posted on the 26th. Well it did not get recongnized until the 27th. Why? So the argument sake the money was there and I have never been reckless as I do have 3 children, a husband and a baby on the way. This is a scam and everyone needs to know that Amcore Bank has a horrible and degrading way of doing business with the American people.
*Remember I had to listening to their branch Manager completely lie to me.
*This has not been a rule until about 1 year ago so please do your math before coming online and defending a situation you know nothing about. I don't mean to be rude, but you must not know what it means to live paycheck by paycheck.
*If you work at the Bank please don't waste my time it won't do you any good!*

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pfft
, US
May 28, 2009 4:54 pm EDT

Simply do not make transactions until you are sure the money is in your account.
This has been the rule since the inception of banks.

Playing a game as to when a check will clear and tying to guess when the transactions you made will post is reckless and irresponsible. As countless people have learned, this will eventually go horribly wrong and turn into multiple NSF fees.

Do banks monitor this kind of activity and use it to their advantage to charge the fees? Perhaps.

But the fact remains, do not make transactions until you have checked that the money is in your account to cover it.

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Guestowel
Madison, US
Feb 20, 2009 11:31 am EST

I also had an issue with Amcore. They held a direct deposit for 2 days after I received confirmation of the deposit, racking up nearly $300 in overdraft charges. I cannot find anyway to remedy this situation. It is criminal.

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11:38 am EST
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Amcore Bank Overdraft Scam

Amcore Bank has been screwing me over for months. Wanted to post here to inform everyone that before I take my checking account somewhere else that this bank will screw you over sideways week after week after week. I have my checks direct deposited every week, and I get 1 - 2 overdraft charges EVERY week. Customer service is unhelpful and rude. This bank will hold your pending checks until your account is low, and then clear the checks making your account bounce. Example: My account one day will have a positive 50 dollars, and my direct deposit kicks in that same day. Conveniently, Amcore clears 2 checks of 30 dollars a piece from 10 DAYS AGO, just to bring my account to negative so they can ### the 35 dollar fee. Why wait to clear a check? Why does everything else clear, but these checks held? Just to bring your account to a negative balance so they can tack on the bounce check fee. It's a perfect scam, and I'm done with them.

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Gregory Dean
Machesney Park, US
Mar 08, 2009 2:05 pm EDT

We have security camera's at the local Amcore Bank to review hold-ups or criminal activity. Are these security tapes available to customers? They should be! Amcore Bank is one of the biggest thieves in the banking industry. They shouldn't need a taxpayer bailout, they need a "Get out of Jail Free" bailout for fraud! Do not use Amcore Bank! They are the thieves!

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GrlwaGlow
San Jose, US
Jun 02, 2010 11:20 pm EDT

I have lost thousands to them because I made a double payment by accident years ago. They would not allow me to retract the second payment, which I did not have enough money to cover, and my credit card went from 0% to 30%. I had just consolidated all my debt onto this card. If anyone knows of any way I can get over this company (I still have 2, 500 left on the card) please help! GrlwaGlow@hotmail.com

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BBROX
Rockford, US
Mar 25, 2010 12:58 pm EDT

I had no problems with Amcore for a couple of years but in the last year they have been screwing me over royally. Mostly with OD charges that resulted in the way transactions got listed on my account. I will keep a closer eye on that now. Calling and speaking with a manager is now a waste of time because they will not bend. My last interaction ended with me saying that they're sucking every penny they can get because they're going down and I hung up.

I am an employee of a large healthcare facility in Rockford, IL and I know that all business is done through Amcore. I recently took a small health system check to Amcore to cash and they told me that I couldn't cash it because "I" didn't have enough money in my account to cover it. My account?! What does that have to do with cashing a business check from my employer?! To me they are grabbing for straws and deservingly losing customers for it. I am 1 person leaving their bank which doesn't mean *#$%@ to them but they shouldn't be screwing with one of their biggest accounts. Time for them to pull their heads out of their ### and remember that the customer is always right!

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amcore victim
Rockford, US
Jan 06, 2010 2:36 pm EST

AMCORE can suck my nuts. I'm so thrilled to hear they're closing yet another 12 branches. I feel sorry for those who have stock in this trash company, and you can kiss your share value goodbye. AMCORE will screw you any way they can and make you go under your balance to collect $35 fees. THIS is how they make their money and try to stay afloat. Why is it that checks clear conveniently when your account is at low levels, sometimes taking weeks to post? Hmmm. Don't even bother with their comfort line crap. They'll screw that over with all their red tape as well. Please grow a brain people and take your money elsewhere. It's the best New Years resolution you can do for yourself and your hard earned cash. Customer Service? That's what you they call it? Those ###s go to work everyday with their jobs treatened, and they're all brainwashed by the company to do absolutely nothing to provide service to you. SWITCH if you know what's good for you. I did and I feel rich and secured knowing my money is stored at a real bank. I can't wait for this shady operation to go completely under. It'll be a bank that won't be missed by IA, WI, and IL.

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DerekB
Baraboo, US
Jul 07, 2009 12:33 am EDT

I have been banking with them for about a year now and always suspected they were doing something of this manner but never actually wanted to believe it to be true. I was charged $140 in overdraft fees and $50 in continuous overdraft after a $26 debit was taken out of my account without authorization. I had 4 debits totaling $19 that they charged me $35 each for. I had the $26 disputed and returned my account but the bank REFUSED to refund all of my overdrafts. I was out of state when this all happened and went into the bank as soon as I returned to town. After spending over an hour in the bank filling out paperwork etc and a wait of 2 days for the MAIN branch to approve it. I was refunded $55 of the $190 in fees. The truly sad part is that I am currently unemployed and collecting unemployment. My check per week is $190 and after bills I have less than $25 a week to live on! As a result of this problem My phone is now disconnected and I am now late on my Utility Bill as well and being threatened with disconnection. This banks business practices are shady and down right dirty. After reading this I will be switching banks as soon as possible!

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Laura N
Rockford, US
Jun 29, 2009 11:30 am EDT

I have banked with Amcore for the last three years, I have also previously banked at Associated Bank. I have never experienced such horrible and unethical business practices and I will be complaining to the Better Business Bureau as well. On Friday, June 26, 2009 I deposited $300.00 with approximately $60.00 in my account. All day my account had a positive balance, which I monitor online throughout the day. That evening they cleared a transaction for $13.00 and $276.00 which left me with a balance at the end of day of $79.00 yet my 'Yesterday's Ending Balance' is ($137.54)... ? So today they are processing two overdraft fees for the two debits. Which will send my account in the hole while I have 3 debit transactions pending that once cleared will I am positive assess another $105.00 in overdraft fees, while the expenses themselves total less then $30.00 for ALL three transactions. I will call the bank to TRY to have them rectify the overdrafts, yet I do know how this turns out. This isn't the first time that Amcore has used this practice on my account. The difficult thing is that Amcore will always debit the most expensive item first to ensure that they can collect the overdraft fee on every miniscule item that may clear following a large transaction. They of course charge the highest allowable overdraft fee that they can, while also charging for everything from a check to do a withdrawl from your checking account, they will charge a fee for anyone cashing a check of yours at the bank, if they do not have a checking account there as well.

While I agree that it is a consumer's responsiblity to monitor their account balance, I do this on a daily basis, but if you have just as much out in expenses as you have in income and they are assessing fees to your account for everything and anything they can, they are incurring additional fees for every throughout the period when they assess the fees until the period you can pay off the excessive fees. You also have a bank that is manipulating your funds to their advantage for the ability to assess fees to your account. Today will mark the end of my account with Amcore.

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Wendy M
, US
Jun 27, 2009 3:23 am EDT

I like how Amcore will hold our deposits for days on end then overdraft us, by letting the checks go through and then adding the deposit on . This has been the common way of doing business for them my three years I have been with them . And yes, they all lie . The manager that set up my account has moved to the big old Rockford branch and took back all the promises he gave me to get me to sign up . Like grace twice a year, Brian, remember how you said that is a service we provide for our good customers . Like me the one you screw out of 105.00 in one week by playing with my deposits . I'm checking out from your corruption company for good if I don't get all of my $105.00 back in my account by Monday !

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M. Ditsworth
Roscoe, US
May 28, 2009 4:22 pm EDT

I agree 100 percent. Amcore Bank need the Federal Government to look into their practices. They will do anything even cheat the American people to stay afloat. Well I am going to do whatever it takes to bring them down. The Illinois Government is first to be notified then it is the F.B.I. Oh yeah definetly the I. R. S. Amcore has the biggest and the best scams in the banking world and please believe me. Do not bank with them. They will never offer you a helping hand and they do not acknowledge you as a person unless you are very wealthy and have more then 2 Accounts with them. DO NOT BANK AT AMCORE! YOU WILL LOSE SO MUCH MONEY FROM ALL OF THERE DIFFERENT FEES THAT YOU WON'T KNOW ABOUT UNTIL IT'S TO LATE!

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M. Ditsworth
Roscoe, US
May 27, 2009 4:59 pm EDT

I deposited 2 checks from outside sources on Saturday, 5-24-09 and the funds were not available until Wed. 05-27-09. Now I realize this was a Holiday weekend so I figured the fund would not be available until Tuesday the 26th of May. Well it now takes 24 hours for checks to clear so even though it shows on the statement the money is there"Its really not there". Then they are open on the weekends yet not for deposits of 2 party checks, because it's not a business day. But they are depositing our checks and bouncing us with no regard or any problems. They also wait to deposit several checks at one time. I have my statements and it will make you sick. I have at least 31 bouncing statements, because of the new policies that Amcore is blaming on the Federal Reserve. Amcore Bank in Roscoe (I won't say your name, but you know who you are and that you are quit the lier) told me that all of the other Banks have this policy, which the policy states is takes 24 hours for 2 party checks to clear. After I caught the branch manager in this lie, she then turned around and said that, because Amcore is so large the Federal Reserve stuck it to them first. Well then she proceeded to name off other banks that are not quite as large and that to not have this policy yet. Well not only is Amcore cheating the common American that is just trying to get by, but they hire some very dishonest people to run their banks for them. Remember these policies with AMCORE BANK. 1. Will take 24 hours to get money from a 2- party check. (Even if it's a Government Check it doesn't matter where it comes from unless it's an AMcore Check). 2. Direct deposits now take 24 hours(even from the government...ex. child support or from work) yet i just called customer service again and they said that it was available the same day so there you have it. I have no idea what the truth is with these people. The Branch Manager told me that my direct deposit today was not available until tomorrow. 3. Deposits unless it's cash or an Amcore Check will not be acknowledged on the weekends at all. The 24 hours waiting period will not even go into affect until the first business day. Even though they are still doing all there other business practices the same on the weekends just not deposits.
4. Watch the debit card also. I had money in the acct and my acct was going to be debited my our morgage company. I used my debit care 2 days before the money was wihtdrawn and I debited it I did not push credit, yet the bank waited those 2 days to post those transactions, because the bank can see ahead if a debit is going to accure. They waited to take the money out so I would bounce those 2 transactions. Just like with checks. I will have 5-6 checks go through at the same time. Even if they are written days or even weeks apart. Why is that? This bank is the worst bank that I have ever dealt with and now there are alot more people out there whom are having issues. I would like something to be done or an investigation into their practices. These people are trying to keep afloat by cheating the American People! Need help if anyone out there has any ideas for me and whomever else their screwing over!

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chickaloon
, US
May 03, 2009 10:57 pm EDT

Looks like their business practices are starting to catch up with them. They lost $90M last year, and out of about 100 Wisconsin-serving banks listed by rank of financial stability in the Wisconsin State Journal today, AmCORE was second to last.

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