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Amazon complaints 2045

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R
10:53 am EDT

Amazon Unauthorized credit card charges

A charge on my credit card for $14.22 for Amazon Prime MV!MJ24F1.
I have paid this fee with a different credit card.
Why am I being charged twice?

The $14.22 was paid to :
AMAZON PRIME *MV1MJ24F1
AMZN.COM/BILLWA
41ZETH6XGFO
Please resolve this payment as I no longer have this Discover credit card.
It is a duplicate payment.
Thank You,
R.L.Wahl

Please respond to email -
[protected]@gmail.com

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4:44 pm EDT
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Amazon Crappy shipping..lost my package

Ordered a coffee percolator and two packages of Vectra flea treatment on 7/31...the listing said next day delivery..and here I am one week later still waiting. I called customer service twice and still no satisfactory answers..It was dishonest to say next day delivery and no intention of honoring that timeframe..and how did they manage to lose my package? I want my items replaced and shipped to me asap..if not, I will not hesitate to initiate legal action

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11:03 pm EDT

Amazon Charges on my card

on 7/16/2020 you charged my card $19.13 ref.#554386jn5v5pgqyz.. and again for $37.99 ref.#554386jn59syrek... then on 8/03/2020 you charged #130.31 now I don't know what these are for I did not order anything from you... I have reported to my credit card company as fraud now maybe you can tell me what this is my name is john Thomas and my email is [protected]@msn.com can you check and tell me what this is for and where this items were sent my name is john Thomas and my email is [protected]@msn.com if you need to get me [protected]

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M
6:51 pm EDT

Amazon Amazon Prime*MF4GA Amzn.com/billWAUS

I didn't pay for prime manager last on July 29 remane, I was cancelled July 29th off prime manage left credit card, Also contact paid the again july 31th. I didn't notice wrong the date schucle. Please change refund back the banks. Thanks information.

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7:44 pm EDT
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Amazon Amazon kdp

I have had an author account with Amazon since 2016. Sean Diddy Combs and his model of Sean John, Bobby Lorenzo provided me with permission to write them in hip hop scripts. In 2017 Sean Combs had his attorney Jonathan Davis of New York, write to Amazon to tell them to close my author account, and dismantle the books that have nothing to do with Sean Combs. The account was reopened 2018. June 2020, Jonathan Davis contacts Courtney Bertram with Amazon, Barnes and Noble, and Kobo Writing Life to tell them to dismantle my accounts and not pay me royalties due me. The Adrenochrome Witch was nothing more than a prayer for people who really need to turn their lives over to God. That's all. But, for some reason, it really scared Sean Diddy Combs. I want to tell ya'll that on Twitter, Sean Combs contacted me in my DM starting 2017. He started asking me to open bank accounts. I didn't understand why. He sent nude photos of himself having sex with underage boys. A Daniel Simmons said that Diddy is involved in Bank of America embezzlement, and provided the debit card and account numbers. At first, I thought it was Diddy contacting me on Twitter, then I had my doubts, I thought it was the Nigerians, who are reputed to be masterminds behind deception and embezzlement. Now, I believe it was Diddy. The FBI have all of the pictures, bank account numbers and the 160 page document of Diddy talking about Cassie cheating on him, and telling me TWENTY times to open bank account for the purpose of embezzlement. Why is Diddy afraid of The Adrenochrome Witch? It was just a prayer. It didn't contain names of people involved, you can get that on Youtube.

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6:59 pm EDT

Amazon Doesn't answer my appeal.

I am a vendor that implements the dropshipping business model on Amazon.
I have listed products that are against Amazon's privacy policy.
I did not do this willingly.
I am aware of my mistake.
For this reason, Amazon suspended my account on July 25.
As a result, I sent an appeal letter to Amazon.
But after nine days, they still haven't answered.
They keep my money inside.
I need this money to pay my credit card debt.
I am also a customer as much as I am a seller.
I am the customer of Amazon.
But Amazon is victimizing a customer.
I urgently want my seller account to be activated again.
I urgently request that my victimization be eliminated.
Amazon please hear my voice.

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6:49 pm EDT

Amazon Unauthorized charges

I am not a prime member with Amazon and for the last 10 months they have been taking $13.77 off of my debit card without my authorization. I have tried calling customer service and sent chat messages regarding this matter and I can never get a a response. I cannot afford to be giving away this money. It would be appreciated if I could get my refunds credited and removed from the Prime Account. Thank You

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J
6:31 pm EDT

Amazon Prime and firestick

3 firesticks in less than 30 days (brand new 2nd gen alexa voice ver.) 1st one got so hot that it just about wanted to warp and melt. 2nd one had updating issues and broke the fireos, even resets would not work (it broke a system component with new 4020 update and resetting literally brought it back to the 4020 that broke it in the first place) third one I have now, fireos that it shipped with... Worked great. Then 2 days later... It updates to the broken 4020 version, guess what? Its now having so many issues we can not watch even 30mins of something without it 1.) crashing 2.) just freezing on screen 3.) will randomly play something in the background that then crashes whatever app you were using... Paid for a year subscription with prime, bought all these firesticks and its just a complete $200+ waste of money.

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7:29 am EDT

Amazon Unauthorized debit card charges

I was charged $12.99 on my Social Security Debit Card on 07/04/2020 that I did not authorize. I want my money refunded to me today! Amazon has ripped me off and I'm not a rich person I get $500.00 dollars a month to live on and it's not easy to do. Now I have this big company taking 12.99 of my money that I need to use to get my medicine, but I can't because Amazon ripped me off!

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I
IQQ777
, US
Aug 09, 2020 4:30 pm EDT

I charged 141.93 for an HP 328O PC that was on their site for 79.95 so icalled them and said cancel and refund me.I was told it was sold by a seperate supplier and was their fault, aso would take 2 weeks for credit on my SSdebit card.Why shouldthat be they have my money n i want it back this isan ongoing problem for 2 weeks and no resolution as of yet. tsmiller205@hotmaiol.com

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K
7:22 am EDT

Amazon Dockers shorts

In July 2020 I ordered Dockers brand shorts from Amazon and they sent me a pair of shorts with the tags removed. Inside one pocket: a face mask! Disgusting! I paid full price for new shorts and was sent a used article of clothing possibly contaminated by COVID-19. I contacted customer service and received no explanation or apology. I was offered an exchange or a refund. I am disappointed.

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10:37 pm EDT
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Amazon Ancheer 26" electric city bicycle

I filed a claim for a full refund through Amazon 2 days after receiving the bicycle since the bicycle was defective, arrived with scratches along the body, and the seat did not lower for me to ride it. The seller has been unreachable for 2 weeks, and even went so far as to cancel 2 of my refund claims and then block my email address so I could not respond. Amazon assured me on July 19th via phone and email correspondence that I would receive the full refund within 7-10 business days and not have to return the bicycle to the seller. I have spoken with 5 Amazon customer service employees, all informing me that I will receive the refund and not have to return the bicycle. Today, I received an email from their A to Z guarantee department telling me that I must return the bicycle, the seller will not pay for shipping, and I may not receive a full refund if the bicycle is not sent back exactly how it was shipped in the box.

I spoke with 2 supervisors at Amazon about this today after receiving the email, and they now are saying that they will not refund me until the bicycle is returned. I am disgusted over Amazon's blatant lack of clear, concise communication from each Amazon employee over the last two weeks via phone and email. Their miscommunication lead to misunderstandings and unmet expectations, which ultimately lead to my complete disapproval.
There has been no apology from any Amazon employees for their miscommunication, and since the seller will not pay for shipping to send the 50 lb bicycle back, I am expected to spend MORE money during a time when I am unemployed due to the pandemic. Amazon offered to reimburse me through a promotional certificate I could use towards the purchase of something on Amazon, not a refund for the shipping costs. The seller does not guarantee a full refund unless the bicycle is sent back exactly as it was shipped, which is impossible since I do not have the bubble wrapping or plastic ties that the bicycle had arrived with in the shipping box.

I am at a loss what to do, utterly disappointed with Amazon's lack of work ethic, and shocked at their lack of knowledge and communication skills.

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2:55 am EDT

Amazon iPad mini 5

I ordered an iPad mini 5 and five other items on 7/26/20 and paid For two day shipping/delivery. I got a confirmation that they will arrive on 7/28-7/29. All the items arrive today but my iPad which arrived 7/30. I am so unhappy with how Amazon does business I could cry. This is the second time I have paid for express two day shipping and my item comes after three days. I paid for two day shipping and this item should be arriving today not tomorrow, yet it was just shipped to arrive tomorrow. I have purchased a lot of stuff from Amazon to be treated this way. Why the heck would I pay express shipping if it wasn't urgent? To say I am upset is an understatement! The Ipad I bought for my daughter days after I ordered this item from another seller on Amazon, came yesterday. Yet, my order that was supposed to arrive today after I paid to receive it on Wednesday is now coming on Thursday. Very disappointed and angry! The agent I chatted with did refund my shipping but that does not help my situation where my business will suffer for two days because the delivery will come late. So annoyed!

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11:03 am EDT
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Amazon Account suspended

I'm an exporting businessman at Turkey. Our team is looking for scaling our business to USA. And we find a way, Amazon USA. We want to be in amazon to be a seller. We do everything right. Every documents was perfect. But amazon suspend our account for no reason. We do absolutely nothing. Just opened our accounts and suddenly suspended. We were very victimized by amazon. Our works and projects are delayed for no reason. Despite being the largest company in the world, they are very poor quality about this. We urgently ask for help.

My account registered with this e-mail : [protected]@gmail.com

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10:44 pm EDT

Amazon Waste of money

Shipping is the issue. It's clear the current climate is difficult. However, to write that an order will be delivered, then delayed, then delayed again is inexcusable. Paying extra for service entitles one to a straight answer. There is simply no excuse for abusive behavior, doesn't matter how big a company is. Abuse is abuse. They seem to have "all bases covered." Well, "cancel." I paid for better service than to be lied to.

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Update by Eddie Klein
Jul 21, 2020 10:49 pm EDT

Orders are promised on a specific day. Then delayed, then delayed again. Paid for "prime" membership. I deserve better than not given a straight answer. Abusive, plain, and simple. Very sad state of affairs.

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K
12:35 pm EDT

Amazon Restocking fee

I'm in the middle of a bathroom remodel and ordered multiple items from amazon... I returned 3 items...2 were shower systems that my plumber said I couldn't use in my situation... When I received them because I knew they weren't compatible with what I needed I didn't open the packages and returned them well within the 30 day allowed period. The third item was a tub filler which I opened and realised it was bigger than I visualised and immediately repackaged and sent back also within a week of receiving. I then got hit with almost $400 worth of restocking fee after I was not told about this at time of purchase and in fact the reason I was using amazon was because it stated free returns. I also purchased replacement items from amazon in different styles for these items (tub filler and shower components) i'm a prime member and make frequent purchases... I've contacted amazon and they have said the restocking fee was charged due to the items being damaged... All 3 including the 2 completely unopened packages... I'm outraged and need help in getting this money refunded... If they were damaged I can guarantee it was not by me... How can they hide behind this claim... What are my rights... I have no intention of letting this go... Do I need to hire a lawyer or file a small claims against amazon... Please help me resolve... If there was damage it was nothing to do with me... Please help me with this... I'm completely outraged at amazon... And won't be letting this drop until they refund those fees... Thank you for your help k

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A
9:39 pm EDT

Amazon Debit charge to my bank account

These two charges hit my bank account - neither have I made and I do not use my debit card - I need this credited back and copies of whoever charged this

06/29/2020
AMZN Mktp US*MJ52U DBT CRD 1106 06/29/20 [protected] Amzn.com/billWA
-$36.99

06/29/2020
AMZN Mktp US*MS8S4 DBT CRD 1734 06/29/20 [protected] Amzn.com/billWA
-$19.99
Email response and action to: [protected]@yahoo.com
Cell - [protected]

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1:49 pm EDT

Amazon Unknown charges to my credit card

Good morning,

I have noticed some suspicious activity on my credit card as follows:

on 6/12 I was charged an unauthorized amount of $59.99
on 6/15 I was charged an unauthorized amount of $14.26
on 6/15 I was charged an unauthorized amount of $30.68
on 6/26 I was charged unauthorized amounts of $13.75 and $114.94

I appreciate your assistance and need answers ASAP please.

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4:30 pm EDT
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Amazon Sales taxes

I live in Oregon. So, the things that I order are purchased and paid for here in Oregon. If I buy an item and have Amazon send it to someone as a gift Amazon charges me sales tax. Amazon says it's based on the delivery place. So, for me to send anyone I know that doesn't live in one of the five states that don't have a sales tax I have to support that state. I don't think that's fair. I live in Oregon. I order from Oregon. I pay from Oregon. If there is any lawyer that can file a suit against this practice of taxing people that shouldn't have to pay other states taxes, SIGN ME UP! This is a totally unfair practice. The sales tax should be charges to the purchaser's home address.

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Update by carriedi
Jul 12, 2020 4:37 pm EDT

The sales tax should be charged to the purchaser's home address.

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R
7:05 am EDT
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Amazon Not getting refund and unknown charges

The first thing is I ordered an item. Recieve a texxt to confirm address. Told them the correct address and it still was delivered and they refuse to refund me the money or the item. The item was for! 12, may not seem like much but it was when you dont have much money. The second is I keep getting charges ever month on my card from amazon.com/bill waus in the amount of 6.39. This is theft

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8:11 pm EDT
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Amazon Tire pressure monitor not received

It's been a long time now, and i have still not received my item. The order number is NF2017120807185115342. The tracking number says it's been delivered. But nothing has come in to my postal box. If you can check from your end, and see if you can locate it, it would be helpful. If this doesn't work, could I have a refund. I would appreciate your time in this matter.
This was in January. Nothing has happened? Are they ignoring my request?
Thanks
Bruce
7-11-20

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About Amazon

Screenshot Amazon
Amazon is a multinational technology company that is based in Seattle, Washington. It is one of the largest online retailers in the world, offering a wide range of products and services to customers across the globe. The company was founded in 1994 by Jeff Bezos, and it has since grown to become a household name, with a market capitalization of over $1 trillion.

Amazon's success can be attributed to its innovative business model, which has disrupted traditional retail markets. The company's online platform allows customers to browse and purchase products from a vast selection of categories, including electronics, books, clothing, and household items. Amazon also offers a range of services, such as Amazon Prime, which provides customers with free shipping, access to streaming services, and other benefits.

In addition to its retail operations, Amazon has also expanded into other areas of technology, such as cloud computing and artificial intelligence. Amazon Web Services (AWS) is a cloud computing platform that provides businesses with a range of services, including storage, computing power, and analytics. AWS is one of the largest cloud computing providers in the world, with a market share of over 30%.

Amazon's success has not been without controversy, however. The company has faced criticism over its treatment of workers, with reports of poor working conditions and low wages. Amazon has also been accused of anti-competitive practices, with some critics arguing that the company's dominance in the retail market gives it an unfair advantage over smaller competitors.

Despite these challenges, Amazon continues to be a major player in the technology industry, with a strong focus on innovation and customer satisfaction. The company's commitment to providing high-quality products and services has helped it to maintain its position as one of the most valuable companies in the world.

Amazon Customer Reviews Overview

Amazon is one of the most popular online retailers in the world, offering a vast selection of products ranging from books and electronics to clothing and home goods. The website has become a go-to destination for shoppers looking for convenience, competitive pricing, and fast shipping.

One of the most significant advantages of shopping on Amazon is the vast number of customer reviews available for each product. These reviews provide valuable insights into the quality, performance, and overall satisfaction of the product, helping shoppers make informed purchasing decisions.

Amazon's customer service is also highly praised, with many reviewers noting the company's responsiveness and willingness to resolve issues quickly and efficiently. The website's user-friendly interface and easy checkout process are also frequently cited as positives.

Another benefit of shopping on Amazon is the availability of Prime membership, which offers free two-day shipping, access to streaming services, and other perks. Many reviewers appreciate the convenience and value of this membership program.

Overall, Amazon is a reliable and trusted online retailer with a vast selection of products, competitive pricing, and excellent customer service. The abundance of customer reviews and the convenience of Prime membership make it a top choice for many shoppers.
How to file a complaint about Amazon?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Amazon. Make it specific and clear, such as "Incorrect Item Delivered by Amazon" or "Amazon Prime Membership Unauthorized Renewal".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include details of any transactions, order numbers, dates, and communication with Amazon's support. Clearly articulate the nature of the problem, steps you've taken to resolve it, and Amazon's response or lack thereof. Explain how this issue has personally affected you, whether it's frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or screenshots that support your claim. Be cautious not to include sensitive personal information like credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what you expect as a resolution from Amazon, whether it's a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and that your contact information is accurate for any follow-up.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Amazon or other users who may offer advice or share similar experiences.

Overview of Amazon complaint handling

Amazon reviews first appeared on Complaints Board on Dec 12, 2006. The latest review Amazon Customer Service was posted on Apr 18, 2024. The latest complaint Prime was resolved on Apr 02, 2024. Amazon has an average consumer rating of 1 stars from 11980 reviews. Amazon has resolved 113 complaints.
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  1. Amazon contacts

  2. Amazon phone numbers
    +1 (888) 280-3321
    +1 (888) 280-3321
    Click up if you have successfully reached Amazon by calling +1 (888) 280-3321 phone number 0 0 users reported that they have successfully reached Amazon by calling +1 (888) 280-3321 phone number Click up if you have UNsuccessfully reached Amazon by calling +1 (888) 280-3321 phone number 0 0 users reported that they have UNsuccessfully reached Amazon by calling +1 (888) 280-3321 phone number
    USA and Canada Amazon Customer Service
    +1 (206) 266-2992
    +1 (206) 266-2992
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    Note: This phone number for Amazon customer support may currently be out of service or has changed. Please verify this number directly with Amazon or consider using alternative contact methods.
    +1 (206) 266-4064
    +1 (206) 266-4064
    Click up if you have successfully reached Amazon by calling +1 (206) 266-4064 phone number 0 0 users reported that they have successfully reached Amazon by calling +1 (206) 266-4064 phone number Click up if you have UNsuccessfully reached Amazon by calling +1 (206) 266-4064 phone number 3 3 users reported that they have UNsuccessfully reached Amazon by calling +1 (206) 266-4064 phone number
    +1 (514) 209-0984
    +1 (514) 209-0984
    Click up if you have successfully reached Amazon by calling +1 (514) 209-0984 phone number 0 0 users reported that they have successfully reached Amazon by calling +1 (514) 209-0984 phone number Click up if you have UNsuccessfully reached Amazon by calling +1 (514) 209-0984 phone number 0 0 users reported that they have UNsuccessfully reached Amazon by calling +1 (514) 209-0984 phone number
    Corporate And Digital Communications
    More phone numbers
  3. Amazon emails
  4. Amazon address
    1200 12th Ave S, Seattle, Washington, 98144, United States
  5. Amazon social media
Amazon Category
Amazon is related to the Online Shopping category.

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