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Amazon complaints 2045

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9:44 am EDT
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Amazon Amazon Prime Driver

On Sunday, March 8, I was walking my dog on our sleepy little circle (Martinique Circle, Ponte Vedra Beach, Florida) when an Amazon Prime truck came barreling around the circle. The speed limit is 15 mph and I motioned for him to slow down when he continued to speed towards me, driving his truck deliberately close to me. He passed me with about two feet to spare. I'm sick of the Amazon drivers in our neighborhood and will start calling the police to complain!

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Tom Wrzesinski
, US
Mar 14, 2020 8:32 pm EDT

They use my Circle driveway as a street with no deliveries

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2:05 am EDT
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Amazon credit card charged

hi,
I was charged by my credit cards company amounting USD532.00 by order of AMAZON WEB SERVICES AWS AMAZON CO.WA
dated on 03/02/2020 whom I am not aware of such transaction at all.How can this happened to such a big company.
Kindly refund the same amount to my accounts and highly appreciated, .

warmest Regards.
zanelo
email id :[protected]@gmail.com
contact #+65-[protected]
From singapore..

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3:52 pm EST

Amazon Driver Disrespectful

Driver delivering to 931 S. Zeno Way #206 Aurora CO, 80017. very rude and disrespectful as he pushed past me as I was walking our family dog. He told me to move, with no "excuse me" and that he was working so he didn't need to wait for me to get out of his way or be polite about it. He wasn't an amazon employee, I think he was with a 3rd party delivery company.

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6:09 pm EST
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Amazon using gift cards/vouchers

I had egift cards each 100.00 and 8 out of 11 worked but 3 didn't. I tried 6 times trying to find out the ecodes so I could find which 3 didn't. 5 out of the 6 were complety lost as to what I was trying to find out and wasted 45 minutes of my time trying to find someone with a brain. Finally the 6th person told me that Amazon had no way of knowing the gift card numbers. That is all I would be fine with. After all if you can't, you can't. Just tell me this up front so I wouldn't waste my time. I guess Amazon is such a large company that one Old disabled grandmother can just deal with it. I have enough medical problems with out someone making me feel like my time on this planet is pasted. I can't stop using the site right now, because there is still some money on the gift cards to finish using. Lynn Rabito

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7:58 pm EST

Amazon prime driver - colorado license plate cfs682

Amazon Prime driver parked in a NO PARKING zone stated clearly on sign on 3/2/20 between 4:45 and 5:00 pm at 8920 Fox Drive, Thornton CO 80260. This van was blocking a carport parking spot. When asked to move, he replied that I could make it - which I could not without hitting my car! I have called Thornton PD about your driver and intend on filing a police report.

Why do you employ people like this? Are you that desperate?

What do you intend to do with this employee?

My name is Donna Hepworth- 720.245.8031

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3:33 pm EST
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Amazon amazon prime

Since I have had prime I have been charged twice a month for the amount of $13.77. I called last month and spoke to someone in service center and was told the the bank holds the amount of $13.77 so when payment is due it will be there. My bank knows nothing of this because you bill me and they pay it.

So I have paid for a year so far or I'm paying for someone bill for the last ten months.
Could someone please get back with me on this matter.

Patricia Dudis
[protected]
[protected]@gmail.com

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4:26 pm EST
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Amazon Account access

Amazon wants me to pay for items that were never delivered. I mistakenly ordered 2 items and immediately cancelled them.

In their wisdom they keep wanting to bill me for them even though the order was cancelled and never delivered. In the mean time I cant read the books I ordered or order any other items.

Plus I cant even log in to my orders to prove it was cancelled.

here is there response "We have found 2 unpaid orders on your account. You will not be able to access your account or place new orders until we receive payment for all unpaid transactions. For details about the disputes, contact your card issuer.

Here are the unpaid orders:

(1)
ORDER ID: [protected]
UNPAID AMOUNT: USD 279.30
ITEMS IN ORDER: LG G6 H872 32GB T-Mobile Carrier Android Phone - Ice Platinum

(2)
ORDER ID: [protected]
UNPAID AMOUNT: USD 532.41
ITEMS IN ORDER: Huawei Mate 20 Pro LYA-L29 128GB + 6GB - Factory Unlocked International Version - GSM ONLY, NO CDMA - No Warranty in The USA (Black)"

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1:31 pm EST

Amazon Erroneous charge on my Visa account.

I have received a charge for $12.99 on my last few Visa bills, and I did not authorize Amazon Prime at any time. I would like these charges reversed. The information on the card reads Amazon Prime *U56C11X03 Amzn.com/bill WA, with a transaction date of 01/28/2020 on the last bill. Please make sure these charges are reversed off my account.

John Hartman
[protected]

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8:31 pm EST

Amazon I am being billed 10.68 on my bank account

AMZN Mktp US Amzn.com/billWAUS. pending payment on my account. I have no reason to authorize this payment, and will be filing a fraudulent use of my card, by your organization. This is not acceptable, and I expect your immediate response before 2/24/20 on how this happened, and your corrective action to prevent it from happening again.

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9:51 am EST

Amazon charge for prime on my charge account

I am being charged for Prime on my Master Card account since last September at the rate of $13.96. I did not sign up for Prime and I do not want it. We are in our late 70's and do not order that often from Amazon. How can I get this charge taken off my credit card? I would appreciate the removal of this charge from my credit card for the months of September, October, November, December 2019 and January and February, 2020. Thank you.

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7:00 am EST

Amazon taking care of cancelling my membership

You people of pathetic... A bunch of liars and above all else... Thieves. I have called numerous time and told you that my account needed to be cancelled but low and behold, I got another charge from you on 2/10.
Tell me, please... How many times must one contact you before it's actually taken care?
Please know that if this is not taken care of immediately, I will contact authorities.

Sincerely,
Paula/tom ambrosia.

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10:45 am EST
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Amazon working standard

I worked for amazon as part-time staff at warehouse, like pickers, packer and stow worker. I have been working in e asia for over 10 years. I meant this time I have immigrated and after have two kids and married and stepped out to work in the community. And all I have to say to amazon usa and usa government are there are too many gay person at work, there is no way to make it a good place to work. I am a good looking woman, I have be trapped at work and assaulted by those gay person, trafficking and act and connecting to me. My whole house has intruded every time I go to work serious. They said it is teamwork, that is not. Underneath is not a picture what amazon look at. This is for me in insult my family, especially my kids and my fortune and my working experiences. I felt kinda of shame working for amazon. Especially when you are doubt at work and the manager is gay too. There is no way to talk. Back then twenty years ago, I remember gay people is quite personality cheerful and stay only in their own circle. But now is now your soap. This is a terrorist, disaster. Not to imagine I can stay rest after work, I even have my own american dream to go to university during my leisure time, and now is like day care land usa. I have no air to breathe, and it is like they are trying to spread the world that is how life works... And I totally dislike and disagreed with this. Usa president shame on you.

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5:51 pm EST

Amazon logistics drivers

I have called customer service ten times in the last two months regarding amszon logistics drivers who ignore the delivery instructions on my account and my front door. That's ten phone calls (including today) ten driver feedback forms, five customer complaint forms (including this one) and three requests to have the delivery station manager call to explain why this keeps happening. As of today there has been no call from the delivery center manager and more importantly no resolution in this matter.

The amazon logistics driver who delivered my most recent order was close enough to see the sign on my front door that reads "please leave all packages on the back patio" and still left my order on my front porch. The delivery instructions my account clearly instruct drivers where to go on my property to access the patio. Also the instructions state: " no packages on front porch or back steps.

My most recent order was left on the front porch - out in the elements and in clear view where it could have been stolen. Amazon logistics drivers repeatedly ignore instructions and feedback. I am beyond frustrated! Ups, fedex, dhl and usps make sure that not issues with deliveries are solved immediately. Amazon is the exception time and time again, the question is why?

Each and every time that I speak with amazon logistics I am told that they will look into it and I shoud call back if it happens again. Seriously?!? I have already called ten times!

This is not customer service this is a joke.

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5:32 pm EST

Amazon bravobelt

My wife and I purchased 2 bravo belts thru Amazon Price afew month ago. We have one as a gift and I have used the other gun belt occasionally until 2 week ago when the velcro gave out, dropping my gun to the floor. I can no longer use this defective gun holster without it failing. I would like to return it for another belt or receive a refund. Please email me @ [protected]@att.net.. Sincerely Andy Bodewin

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2:32 pm EST

Amazon prime charges

I never signed up, requested or use amazon for any services, but it appears you have been charging my credit card since June 2018. I tried to address this with someone either late 2018 or early 2019 but the person indicated they could not confirm my information and could not locate the card that was being charged. I did not have an account so clearly I did not request your services. I went to my bank and requested a stop on these charges but for some reason this did not fix the rpoblem. Thinking this had been resolved I again found monthly charges on my credit card in October. I closed my credit card and yet I still had another charge in November 2019 on my new card. I sent an attorney general complaint and now another.in addition to this oI have sent a BBB complaint. I want a full credit 257.22, all details about how you obtained my credit card, by whom, and the information you had associated to this card from June 2018 through November 2019, all contacts.

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3:21 pm EST

Amazon lied to about delivery and it has ruined my gift to my family

I recently placed two orders. I did so with customer service assistance. I was ordering two items for my family members that live far from me. The two times that delivery offered online put them separate. I spent the best part of an hour with a representative and was assured that the items would arrive together on or around the 12th - two days before Valentine's Day. It was noted on my order, and the part that was going to my niece arrived on the 6th! When I called to complain, I was told it was never possible, so I wasn't told correctly - or implied that I misunderstood. - One supervisor later, I was told I never should have expected that they would arrive together. In a final push to yet another supervisor, I was given money off the order and told there would be retraining. I should have been refunded the whole order as the surprise was ruined and I never would have ordered from this company had I been told from the start it was impossible to get the packages there on a reasonable date. The irony in this was that the name of the gift to arrive on the 12th was "Unicorn Valentine's Day Gift Set For Girls" - arriving February 6th! I was also told that when the "Name" of a product is tied to a holiday, they make sure they are delivered close to that holiday - a few days either way - not a week early!

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6:23 pm EST

Amazon subscribe and save

A year ago, I changed my delivery date for subscribe and save items to the 9th of the month because I was getting stuff billed to my credit card way too early. This was supposed to give me until the 2nd to cancel or change my items.

This month, I got no notice from Amazon to change my subscriptions and on the 31st when I tried to eliminate some items from my monthly delivery, I was locked out of making any changes to my items. I didn't need half of what they shipped and ended up paying over $100 more than I wanted.

I have removed ALL items from Subscribe and Save. They screwed me. I screwed them back. I can order all my items from other places cheaper...it was the convenience I was looking for.

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3:32 pm EST

Amazon ipad; on / off button blocked

Hello, I just returned an ipad 12.9 '' which obviously did not receive any control before your sending (on / off button blocked) I paid for a fast sending then the post office for the return and I am today without an iPad when I need it. Consequently I expect from you a commercial gesture.
I am a very loyal customer
Josette Greaux 7027 Phillips Cove ct Orlando 32819

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4:13 pm EST

Amazon amazon prime

amazon.com/billwa has chaged me a recurring charge of $14.24 on 01/13/2020. I don't know what its for but, there was a charge last month also.My statement says it was authorized on 01/0/2020 it has the #S300010584701080 card 6373 for amazon prime. Ihave no idea how to use amazon prime. I would like a credit and no more recurrring payments.
Vicki Yeley
1567 S Lawson Dr.
Apache Junction, AZ 85120
dav.[protected]@hotmail.com
[protected]

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3:50 pm EST
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Amazon lift kits

From: Amazon Answers
Sent: Monday, February 3, 2020 10:56 PM
To: [protected]@aol.com
Subject: Recibiste una respuesta a tu pregunta,

MY QUESTION:
"Why will this kit not fit a 2008 mitsubishi raider? if it won't, do you offer anything that will? thanks [protected]@aol.com"

MY ANSWER:
Karen Spendlove ha respondido:
"Because it's not made for that vehicle."

Has Amazon's list of requirements for employment dropped to this level of inadequacy? You can find smartasses for a dime a dozen. She's not even very good at being a smartass, so you need to cut her wages, any direction you go she's stealing from you.

Mike

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About Amazon

Screenshot Amazon
Amazon is a multinational technology company that is based in Seattle, Washington. It is one of the largest online retailers in the world, offering a wide range of products and services to customers across the globe. The company was founded in 1994 by Jeff Bezos, and it has since grown to become a household name, with a market capitalization of over $1 trillion.

Amazon's success can be attributed to its innovative business model, which has disrupted traditional retail markets. The company's online platform allows customers to browse and purchase products from a vast selection of categories, including electronics, books, clothing, and household items. Amazon also offers a range of services, such as Amazon Prime, which provides customers with free shipping, access to streaming services, and other benefits.

In addition to its retail operations, Amazon has also expanded into other areas of technology, such as cloud computing and artificial intelligence. Amazon Web Services (AWS) is a cloud computing platform that provides businesses with a range of services, including storage, computing power, and analytics. AWS is one of the largest cloud computing providers in the world, with a market share of over 30%.

Amazon's success has not been without controversy, however. The company has faced criticism over its treatment of workers, with reports of poor working conditions and low wages. Amazon has also been accused of anti-competitive practices, with some critics arguing that the company's dominance in the retail market gives it an unfair advantage over smaller competitors.

Despite these challenges, Amazon continues to be a major player in the technology industry, with a strong focus on innovation and customer satisfaction. The company's commitment to providing high-quality products and services has helped it to maintain its position as one of the most valuable companies in the world.

Amazon Customer Reviews Overview

Amazon is one of the most popular online retailers in the world, offering a vast selection of products ranging from books and electronics to clothing and home goods. The website has become a go-to destination for shoppers looking for convenience, competitive pricing, and fast shipping.

One of the most significant advantages of shopping on Amazon is the vast number of customer reviews available for each product. These reviews provide valuable insights into the quality, performance, and overall satisfaction of the product, helping shoppers make informed purchasing decisions.

Amazon's customer service is also highly praised, with many reviewers noting the company's responsiveness and willingness to resolve issues quickly and efficiently. The website's user-friendly interface and easy checkout process are also frequently cited as positives.

Another benefit of shopping on Amazon is the availability of Prime membership, which offers free two-day shipping, access to streaming services, and other perks. Many reviewers appreciate the convenience and value of this membership program.

Overall, Amazon is a reliable and trusted online retailer with a vast selection of products, competitive pricing, and excellent customer service. The abundance of customer reviews and the convenience of Prime membership make it a top choice for many shoppers.
How to file a complaint about Amazon?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Amazon. Make it specific and clear, such as "Incorrect Item Delivered by Amazon" or "Amazon Prime Membership Unauthorized Renewal".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include details of any transactions, order numbers, dates, and communication with Amazon's support. Clearly articulate the nature of the problem, steps you've taken to resolve it, and Amazon's response or lack thereof. Explain how this issue has personally affected you, whether it's frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or screenshots that support your claim. Be cautious not to include sensitive personal information like credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what you expect as a resolution from Amazon, whether it's a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and that your contact information is accurate for any follow-up.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Amazon or other users who may offer advice or share similar experiences.

Overview of Amazon complaint handling

Amazon reviews first appeared on Complaints Board on Dec 12, 2006. The latest review Amazon Customer Service was posted on Apr 18, 2024. The latest complaint Prime was resolved on Apr 02, 2024. Amazon has an average consumer rating of 1 stars from 11980 reviews. Amazon has resolved 113 complaints.
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  1. Amazon contacts

  2. Amazon phone numbers
    +1 (888) 280-3321
    +1 (888) 280-3321
    Click up if you have successfully reached Amazon by calling +1 (888) 280-3321 phone number 0 0 users reported that they have successfully reached Amazon by calling +1 (888) 280-3321 phone number Click up if you have UNsuccessfully reached Amazon by calling +1 (888) 280-3321 phone number 0 0 users reported that they have UNsuccessfully reached Amazon by calling +1 (888) 280-3321 phone number
    USA and Canada Amazon Customer Service
    +1 (206) 266-2992
    +1 (206) 266-2992
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    Note: This phone number for Amazon customer support may currently be out of service or has changed. Please verify this number directly with Amazon or consider using alternative contact methods.
    +1 (206) 266-4064
    +1 (206) 266-4064
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    +1 (514) 209-0984
    +1 (514) 209-0984
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    Corporate And Digital Communications
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  3. Amazon emails
  4. Amazon address
    1200 12th Ave S, Seattle, Washington, 98144, United States
  5. Amazon social media
Amazon Category
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