Amazon
reviews and complaints

On 05/20/2022, a $50 Amazon gift card was purchased. When I was in the process of trying to redeem the card, I pulled the sticker off the back of the card to reveal the claim code. But the sticker pulled the printed claim code off of the card, so it left the claim code unreadable.

On 05/22/2022, I contacted Amazon customer service and after explaining the situation, the customer service rep told me that $50 would be added to my Amazon account, but that it would take a few days, so I should just be patient for a few days.

On 05/29/2022, after waiting a week, I logged into my Amazon account, expecting to see the addition of $50, but it wasn't there. Again, I contacted Amazon customer service. The customer service rep told me that when he tried to add the $50 from the Amazon card to my account, he was unable to do so because that particular card had already been claimed by somebody else. Nobody else has had possession of the card (except me) and I have actual proof (a receipt and the physical card) that the money for the card belongs to me. So I have no idea how somebody else could have claimed the card. I asked to escalate the issue and the customer service rep told me he was going to connect me with someone from their Leadership Team. After waiting a few minutes to talk to somebody from the Leadership team, I was disconnected. This left me wondering if Amazon is simply refusing to deal with this issue.

The money from the card does not belong in somebody else's Amazon account — it belongs in my account since I have proof that the card belongs to me.

The serial number for the card is [protected].

Amazon has a commercial currently airing with the mythological creature named Medusa. In this commercial, she takes an initial victim, steals her phone, and orders sunglasses from her victims account. Then on a night out to the club (where people show interest in one another and maybe looking for a hook up), the bartender gives Medusa and her friends a look that shows interest in the girls. One of the girls gives a subtle flip of the bird and then Medusa makes the choice to lower her sunglasses and murder the man just for looking at them (at a club where people show interest in one another and maybe looking for a hook up). Then, the female narrator of the commercial says, "Well, he did have it coming." Amazon is advocating for assault and murder. No wonder men avoid women at the workplace. Simple cause and effect of the #metoo nonsense.

I submitted an account cancellation request several days ago and have not received any confirmation. My account was compromised three times in the last 60 days. I have experienced no identidy theft issues of any kind with any other vendor, just Amazon. I want to avoid filing the two lawsuits I am preparing and will be filing them in K--g County while I am there next week . I have been trying to escalate for the past two days and all I get are the typical scripted responses from both humans and bots. Is there a forum member than can help me get the cancellation done? Please.

There was a charge of $61.49 to my debit card on 5/26/22 at 11:38pm. It stated on my transactions that is was for:

Amazon Prime *J67 Fs4 Yw3 Amzn.com/Bill Waus

I did not authorize this and I did not make this purchase.

I'm just here to say that it's time for everyone to drop the Amazon Prime membership. More and more it is proving that the service is worthless.

If we as members have to experience the same service as non-members, what are we paying for?

I ordered a package for rush shipment that was supposed to be delivered by 10pm EST. Guess what? You're lazy driver decided not to deliver it after being six stops away from home!

And then you call and have to deal with people who aren't even in America repeatedly telling you "I apologize". No! Apologies aren't enough anymore, Bezo, and all of you other big wigs over this company.

You wouldn't have your wealth if it weren't for "us", so its time for "us" tos start being compensated with "something" when we're inconvenienced. We Prime customers don't get a credit on our accounts or "anything' when your company doesn't fulfill its service, yet you actually have the nerve to go up on the price of the monthly membership? Its utter "bull" and I'm sick of it!

You all do nothing about your lazy drivers for not doing their jobs.

Just know that I will be cancelling my membership and I'm going to see what your competitor, Walmart has to offer, I'm sick of your Amazon.

Amazon driver decided to take a short cut through my yard and destroyed my lawn as well as the cement planter that they drove over and got stuck underneath their right side front tire. The cement planter had a flagged reflector in it so they have no excuse of not seeing it. My property is not a short cut for them to pass through. It is an insult for them to think it's okay to leave someones property like this. You can clearly see in the photo the driver has my cement planter wedged under their right side front tire. When approaching them, they both got into the van as fast as they could and hauled it out of my yard while ripping up my yard in the process.

May 23rd at 1330 a Hispanic driver in large white van sped excessively through a school district located at Starlight and Malta streets in Beaumont California. Several people yelled at the driver to slow down. He came back through the area and stopped by one vehicle and yelled F... You and your kid. He then sped off as people approached.

Late twenties, moustache and small gotee.

White sprinter van. Unable to get plates

[protected]

I purchased a LG A/C 12-5-21 which was to be used for my summer camp. I did not install the A/C until May,2022. When I opened the A/C and installed it I noticed several scratches on it especially underneath where it appeared to have been installed with an underneath mount. When I turned on the A/C it smelled musty and would only blow warm air. After 2 minutes of operating it would blow the breaker. I tried other circuits but it did the same thing.

I tried to contact Daily Savings Store to resolve the issue but I kept getting routed to Amazon customer service. I got " More then 30 days old" for an answer from everyone.

Another answer I got was that it was unreturnable because it was used and that would be unsafe for hygiene reasons... Yet, it was fine for me to get a used unit and heep using it!

No resolution has been attained

I never received these items but amazon says they were delivered but they were not. I cannot return an item I do not have? Amazon is famous for ignoring you or you cannot even contact a person to trouble shoot your order its bs and I will limit the stuff I purchase under my business account. Amazon is horrible and provides zero customer service. The items should delivered with some folders only the folders arrived and the post it and batteries never were delivered. I am very frustrated by this. Someone stole my items maybe the driver? I am not sure but the itemss are for a non profit that serves immigrants and refugees so having someone steal from us is not okay!

I purchased this steering stabilizer as a gift. However it ended up being that the 1992 Jeep Wrangler YJ has a custom front end and the product did not fit. I returned it to Amazon from a Kohl's location. Was contacted later by Amazon saying they received a different item than what they sent us and recharged us. The item that was returned was the item that came in the Box. I'm an honest person and because the company has dishonest people I get stolen from. We went through their appeal process and all they kept saying the whole time was returned the item. We told them multiple times that we have returned the item they sent us and they still continue to say return the correct item. We've asked for the item to be returned and they said they threw it away. I would recommend finding another company to do business with.

Amazon does not allow ANY negative reviews anymore! I received my package via UPS 2 days ago and the box looked like somebody stomped the life out of it! The inner items were all smashed and the packing box appeared to be slit open along nearly the entire length of packing tape on both top & bottom of the box. Then today I received an email from Amazon saying they could not post my review with pictures because it belonged in the Feedback section and not the Product section. Well, we all know the only way to post it in a spot where customers will actually SEE IT is if we post it into the Product Reviews section! Nobody can even post negative feedback in the actual Feedback section either! I'm closing my Amazon account for the 2nd & FINAL time today!

When I looked at my bank statement I saw a $20.00 charge from Amazon with this address attached. PAMZN.com/biwaus. I have no idea what this is for and it was charged on May 10th 2022. Anything I have ordered has been delivered so I don't know what this is for. I would appreciate any help or information you could give me regarding this over charge. Thank you

I was in usa for Christmas and the new year 2022 and got Covid

When I cam back to The UK I discovered Amazon had signed me up for Amazon prime, as I was not going to be in the usa for any lenght of time

i refused to believe that I signed up to Prime membership

I phone Amazon USA and was told I was being charged international rates for the call . I then tried your email chat and was told I would be refund but that has not happened. I was really upset as you took money from my UK bank account

despite the fact I dd not give you permission, as I had paid by a prepaid credit card. Can you please respond to me asap

Good afternoon

I am overly frustrated that his matter has not been fully resolved after 5 to 6months. I was advised by an amazon supervisor name Gary out of W VIRGINIA, THIS WAS THE PROCESS TO ESCALATE. Amazon has refunded all except 400.00 back to my card ending in 5165. I have been very patient up to this point. Again, my card was used without my authorization or knowledge for over 1800 in merchandise and I am waiting for the balance of this refund. I need resolution today...

The email address under my amazon account is [protected]@gmail.com. The purchases made off of my debit card was ordered from an unknown account. The phone number connected to my acct is [protected] the last 4 digits of the card used was 5165. I have attached my card statement showing deposits that amazon did credit back and some of the purchases made just to provide you additional info. I no longer use my [protected]@gmail email and have been using my school email for now. This delayed matter has caused emotional, mental and physical stress I am a disabled elderly person and I cannot believe I am still trying to resolve this matter. All I can do is keep fighting.

Please feel free to contact me at [protected] which is the phone number attached to my amazon account. I am EXHAUSTED.

Amazon is scum they took down all 3 feedback I gave on SparkleWAC so thank god for this site. This is happening more on amazon and now we know why. SparkleWAC is a scammer and amazon is with him not you. I had 3 orders and got none and to sum it up I called amazon I was shocked to find they will do nothing doesn't matter if the feedback reviews show his scammer ways. Hell they didn't do nothing they took down my feedback and I learned they need his permission to refund doesn't matter if it shows delivered to wrong state. I was talking to amazon on the phone because I had done all I could I got Sorry, this order is not eligible for a refund under the A-to-z Guarantee. Amazon likes to change the price in cart or right away if you go to buy right away and 14.99 cookies go to 44.99 but just in your cart for you to pay but not on the webpage itself. Go see for yourself the Grandma's Cookies Variety Mix - 36 / Box dose this a lot .I remember the first time I ran into a scammer on amazon it was over 6 years ago and he was up for over a year even through I phoned amazon and did all I could and so did many other according to the feedbacks. So this is going on and now it's worse but what do you expect amazon is with them. Amazon like to put a line over the bad feed back saying amazon takes responsibility but just removing my feedback is what they did for I had 3 feedbacks on SparkleWAC from china and I can't even find one of my feedbacks. At this point I feel like amazon is unsafe and it's only gone a get worse. I say go to ebay or the stores like home depo for bug pest control it is cheaper then amazon. I go to stores much more now but PLEASE WATCH OUT read all feedbacks all the way through on amazon like even now my feedbacks may be gone but there's many others on SparkleWAC to be seen. At this point to me supporting amazon is supporting crime and that's no good.

On Friday April 22, one week ago at approximately 4:30, a Prime Amazon Van was delivering at 1449 Delk Road, Longwood Fl. This property was going through remodeling which included a new circular 12,000 square foot driveway. The new driveway had been poured but was still receiving treatment and was not finished. As a result we had cones and saw horses in front of the entry way with a clear sign that read :Please No Trucks on Driveway. Well the Driver ignored all of this and drove to the front door and left the [ckage. He then proceeded to attempt to exit on the other side of the driveway. When seeing it was closed he attempted to turn around by driving on my yard. The truck got stuck and and Bobcat that was working on the neighbors house was needed to pull him out.Property Damage Occurred. Deep trench from the tire tracks and exit. A large chip out of the side of my fresh poured driveway. Muddy tire tracks back 3/4 of the driveway to the entrance. I would estimate, fill dirt, leveling, sod,

fix the chip?, pressure wash the tire tracks. A reasonable price without considering other things such as my time and efforts would be $2,000. P{lease inform me if Amazon is cooperative with this. Otherwise I just hired a construction attorney who is helping with a bad contractor and I will turn it over to him, with of course higher costs.

Recently my buyer account was closed. I had a hacker. Amazon did not lose any money, but I sure did! I changed my passwords and other info and explained to them what happened. There are three charges for gift cards to be sent to me. One is for $150.00, and two for $100.00.

none were sent to my account and I never received refunds for the others.

Now they tell me my information is gone, but I do have copies of these transactions. I've talked or responded to about 5-6 people, but nothing is resolved. Can you tell me what to do next? Please help, I'm on Social Security disability and I can't afford to lose this money!

Today (4/28/2022) I received an unathorized charge on my bank statement for $11.42 from "AMZN MKTP US AMZN.COM" states as the vendor. This does not correspond with any of the my past orders made on Amazon whatsoever. can you please investigate this and email me at [protected]@gmail.com as soon as possible. If you need more information regarding my account please le me know. Thank you and I hope to hear from you in the near future.

-Hussein

Purchased and sent back (took too long), return received Mar 3, 2022, still have no refund after a month and 1/2. Order was [protected]. Keep saying refund being processed since Mar 3, 2022

Thursday April 21, 2022 @ 5pm PST. Delivery van parked, idling in front of my home, blocking all access to my parking space and my garage. Driver was sitting in the van and looking at his phone for at least 10 minutes; he had already made his delivery. The van was also blocking access to any of the other homes on my small cul de sac street.

When asked how long he planned on staying in front of my home, the driver gave me plenty of attitude and even called me "dog". This is not the kind of behavior I expect from those making deliveries to my area. Never mind that he was clearly fooling around with his personal phone.

This is not the first incident - in fact it happens several times per week. I have respectfully asked multiple drivers to consider their impact and to park with their flashers on alongside the main road or in front of the home they are making their deliveries to. On several occasions I've had my garage door blocked by Amazon vans - unacceptable. Your drivers have clearly not been trained well.