Amazon
reviews and complaints

Since I couldn't find a feedback link. This is where I will post it.

Issue: "I have grown so tired of having to research for American made or American friendly (EU, JPN, AUS, etc.) brands when selecting a product on the website. I find a product and don't know where the company is from or where it was made? So I have to look up the company name on a separate search and see where they are based."

I'll pay a little more for an American product, but what I think would help is to have a flag of the country it is from or where it was made on the page that shows the product details. No research, just click "Purchase Item" and BAM, I'm on my way. Thanks

I found I have a charge on my bank card from Amazon marketplace and there is no transaction record to connect it to because I have made no such purchase. I've done a small amount of research before ending up here and the name BILL WAUS, comes up multiple times over with similar stories. This occured on June 22, 2022 for a grand total of $16.54 which had an impact on my account in a negative way.

I submitted an account cancellation request several days ago and have not received any confirmation. My account was compromised three times in the last 60 days. I have experienced no identidy theft issues of any kind with any other vendor, just Amazon. I want to avoid filing the two lawsuits I am preparing and will be filing them in K--g County while I am there next week . I have been trying to escalate for the past two days and all I get are the typical scripted responses from both humans and bots. After all i came across Amazon Helpdesk and resolved my pending cancellation request

Whilst temporarily living in Florida in January 2022, I placed four orders through Amazon.com which were delivered to a Florida address.

Upon return to the UK in March, having returned the all four items I requested a refund.

However after numerous communications which accumulated with the promise of a postal refund I am still awaiting this refund, three months later. Amazon have confirmed receipt of all four item.

They are now refusing to respond to my communications and I am not sure where to turn next.

The driver was rude and disrepectful and "eye balled"me with rudeness. I would like his supervisor to talk to him about how he talks to people he delivers to.

I do not have a smart phone therefore I cannot TAP LINK> How am I spouse to place a order. I called CUSTOMER SERVICE AT LEAST TWICE TO NO AyVAIL.K aLL THEY WILL TELL ME IS THERE NOTHING THEY CAN Do.You have missed more than$100 worth or orders since you put the new procedure in place. I appears you do not want my business. Thanks alot.

06/18 I called customer service to enquire as to the whereabouts of an item expected to arrive 3 days prior. The item was a given to a 3rd party delivery service who's tracking is only showing “on hold”. The rep I spoke with was as receptive as a machine telling me the item was due on the 20th. I asked to speak with a supervisor who proceeded to directly insult me. Soooo not impressed. This will not be the last Amazon hears of this situation!

I've called Amazon Customer Service Free Helpline at least 30x in the past 9-12 mos. I just called again today, Saturday, June 4th about the same issue... delivery trash being left by Amazon Deliveries. They have not beendelivering packages to the designated LEGAL address, which includes a unit number in our private community of 30 condo units. Amazon Deliveries drag in these large plastic square bags filled with packages, and dump them at the front gate, and leave. They expect the homeowners to come out and find their package. And the big, yellow Amazon plastic bags, are then left strewn about in our private community. One of the homeowners is left to clean them off the premises and take them out to the street. I have called Amazon Customer Service time and time again about this issue. They say it wont' happen again and they'll contact Logistics and let them know. Apparently, Amazon out sources their deliveries now. They are not in control of how the deliveries are made. Some other company now handles all deliveries, whom Amazon pays to make deliveries.

Belmont Villas is a quiet, respectful community of homeowners in Long Beach. We all work hard, do our jobs well, and take good care of our community area. We will not tolerate Amazon dumping their bright yellow, unsightly plastic bags their delivery people leave strewn about in our front area. Some homeowners need to sell their units, and the front foyer area is the first thing perspective buyers see when the come to view the home.

Last Monday, May 30th, 2022, I dragged FIVE Amazon's delivery trash bags out to the street!

Please contact Amazon and assist in getting this issue resolved. Amazon deliveries need to deliver to the legal address, NOT THE BUILDING. They need to remove their plastic delivery bags. Belmont Villas is not a trash dump.

Well I don’t know what else to say but your making a big mistake I keep telling you that I am not linked to another accounts but its ok because I found a better company to buy from with better prices, I know being called a thief and a liar with being accused of something I never had done by someone that don't even know me but wants to make mistake and not living up to their mistake is nothing but a hypocrite, you my 34 years working within the government I never had to deal with a company like this in my life it's just not worth it anymore, I have send proof with my card info but when a company will not work with someone to clear up a mistake that was made by the company but blamed on the customer that only tells me that this company is ran [censored] backwards with leadership that has no idea how to run a company that stabs their customers in the back just for a buck. Unreal so please keep my account closed and think you for nothing but calling me a lair and a thief with accusing me of company violations/misuse that I never done, so please don't respond back just hand this email on your company website so all your employees can read this and see what kind of company they are working for and a owner that just don’t care, but just remember and keep this n mind word of mouth is more powerful then anything.

For approximately 2 months now i've been having an un-resolved issue with amazon. Apparently there was some activity on my account that was not mine, i've called the customer service number multiple times, to get told an account specialist will get in touch with me. Then send me an email asking for information I do not have, but I cannot respond to the email. They are asking me to prove a credit car is mine, I keep telling them (vis customer service call) it is not mine, and i've never seen that card before so I cannot send them the information, i've asked to reset my password. I've been locked out of my account for months, and I am getting the run around from customer service, it is obvious that someone has hacked or got access to my account, yet they wont let me in the account and wont allow me to change thee password. I've been using amazon a long time, I have subscriptions, and amazon items I bought and cannot use a kindle an alexa, audible, prime, amazon music. And they wont help me.

I have been having problems with the delivery of items lately. The last item I ordered and did not receive was on June 4th. I reported it to the seller and to amazon and was hoping to get a refund under the a to z warranty. However both amazon and the seller keeps telling me that the item was marked delivered. I tried to tell them that I never received the package to no avail. Amazon (not in direct terms) seems to be referring to me as being a thief i.e. receiving items and then requesting a refund.

I haven't a clue where the drivers deliver the items. I live in an apartment where there is a buzzer to inform me that a package has arrived but never got a call. When I checked the amazon site and it informed me that the package is delivered, I immediately went down and checked the lobby and outside of the building but did not find anything.. Informed both seller and amazon and their stance was that the package was delivered.

It hurts for a couple of days that I was accused of wrongdoing but I have agreed to take the loss even though I am on a fixed income and hope that

the problems with their delivery methods will be resolved and other customers do not have to go through the same thing as I did and not being refunded for items they did not receive

I was charged on June 13 2022. I didn't order anything on the 13th..Total charge was 146.51 from my bank account.. CRD PUR MDJ5ZQD42 5107/Amazon.com/bill

WA POINT OF SALE DEBIT this is the code for the charges I didn't authorize.

Hello...I have been a "Prime" member off and on for years. I am also a mother on teens. And like many parents, we see our young people lead into sexual behaviors that many of us "don't approve or agree" which is homosexuality. Allot of parents like myself, years ago (I also have an older 30 year old) only had to worry about permiscuity with our teens. Now it's in every department where young kids shop or visit, at their school campus,, every store (and t.v.) young people (and adults) engaging in perversion like never before! Why? Because of big businesses who continue push this propaganda onto our young! Please stop if you care about our kids!

6/9/22

On 6/8/22 I attempted to purchase 3 gift cards @$25 each. I account was flagged. I called customer service they said my account was suspended. I had to have these e-cards that day so I was told to purchase them from another provider and I did. No amazon still has not refunded me for the gift cards that I never received. Also my order from 6/7/22 was suspended. I was still charged and no one can give me an answer as to what is happening with this order, will I be refunded? Is it cancelled? lastly I used 2 $10 gift cards on 6/7/22 which I put towards my order. No one can tell me if I will get my gift cards back if my order is cancelled by amazon. I have spoken to 7 different people and no one can tell me what is happening but that I need to wait for an email. I finally get an email and it tells me no information what so ever just to click on a link that take me to yet another customer service agent that still has no answers for me.

I was to be refunded for my 3 $25 gift cards

I f amazon went ahead and cancelled my order from 6/7/22 than I want to be refunded if the order is still able to be processed then leave it.

I my order from 6/7/22 is cancelled by amazon than I want my 2 $10 gift cards replaced.

I ordered 2 floorjacks. According to the weight of the package, only 1 was even sent. I immediately call and I'm told a replacement is put in.

I realize after 2 days that I never received received confirmation email. I call AGAIN and find out a replacement was never even out in.

A replacement order was finally put in and it's supposedly being shipped in a week plus. Why it takes a week plus to even ship, don't ask.

I'm especially upset due to this being a replacement of 2 floorjacks I ordered 6 weeks about. They were extremely unsafe due to being made to support tons of weight but not being held together at all sp it could easily slip/shift. Again, this was literally plates, just sitting on metal, to hold a house.

I've ordered a decent but from them but I will NOT be ordering from Amazon ever again due to unsafe products, customer servicer that lies and taking about 2 months total to order 2 products.

I've called Amazon Customer Service at least 30x in the past 9-12 mos. I just called again today, Saturday, June 4th about the same issue... delivery trash being left by Amazon Deliveries. They have not beendelivering packages to the designated LEGAL address, which includes a unit number in our private community of 30 condo units. Amazon Deliveries drag in these large plastic square bags filled with packages, and dump them at the front gate, and leave. They expect the homeowners to come out and find their package. And the big, yellow Amazon plastic bags, are then left strewn about in our private community. One of the homeowners is left to clean them off the premises and take them out to the street. I have called Amazon Customer Service time and time again about this issue. They say it wont' happen again and they'll contact Logistics and let them know. Apparently, Amazon out sources their deliveries now. They are not in control of how the deliveries are made. Some other company now handles all deliveries, whom Amazon pays to make deliveries.

Belmont Villas is a quiet, respectful community of homeowners in Long Beach. We all work hard, do our jobs well, and take good care of our community area. We will not tolerate Amazon dumping their bright yellow, unsightly plastic bags their delivery people leave strewn about in our front area. Some homeowners need to sell their units, and the front foyer area is the first thing perspective buyers see when the come to view the home.

Last Monday, May 30th, 2022, I dragged FIVE Amazon's delivery trash bags out to the street!

Please contact Amazon and assist in getting this issue resolved. Amazon deliveries need to deliver to the legal address, NOT THE BUILDING. They need to remove their plastic delivery bags. Belmont Villas is not a trash dump.

Thank you.

I open my account last October 2021 after that I started having major problems with them closing and accusing me of violation/misuse of company policy I had ordered some stuff and got it in with full payment after that they send me an email

As we informed you earlier, we have closed this account. Our records show that we previously closed an account of yours for violating the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.

Any digital content that you purchased with this account is still available to you. To access the content, click the Manage Your Content and Devices link on the menu Your Orders on Amazon.com.

Account Specialist

Amazon.com

www.amazon.com

I emailed them over 1000 with the same information with proof of my account and payments but I get this message but on May 30,2022 they reinstted my account.

As we informed you earlier, we have closed this account. Our records show that we previously closed an account of yours for violating the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.

Any digital content that you purchased with this account is still available to you. To access the content, click the Manage Your Content and Devices link on the menu Your Orders on Amazon.com.

Account Specialist

Amazon.com

www.amazon.com

when I placed my first order after I paid for it and got it in I went to order something else they closed it again, I keep emailing them with the same information but they don't read the emails I get a email with a violtion/misuse of company policy but they will not work with me or help me figure out what is going on.

I have an issue with Amazon delivery. I had a small delivery today June 3rd 2022. The delivery was a shirt which could have fit in the mail box but for some reason the driver thought it was a good idea to throw it over the fence. This is not the first time Amazon does this. No other delivery companies throw things over the fence. The picture Amazon took as proof of delivery is one of my dog with the package. My dog could have seen it as a toy and destroyed it. I no longer plan on ordering from Amazon. You just lost a loyal customer.

Today I found out that my credit card is being used from the US. It seems like someone logged in, put in the 2 step verification to another phone number, and then bought stuff: 8 times and added up I'm speaking about almost 550 euros! In just three days. I wanted to contact Amazon but obviously I can not get access to my account. I made a new one with a new e-mailadres, and now I hope they can cancel the made delivery's and assure that I can have my money back the moment I have a new credit card. How is it possible for someone to get acces to my amazon account and turn on 2 step verification without me being noticed at my email of bij my phone number?

Amazon delivery drivers have to be the worst. FedEx and Wal-Mart do a better job when it comes to following simple delivery instructions. When you call and complain to customer service they are dismissive, which is not good customer service at all. Tried of having to constantly having to call and complain because they can not put the items were I specifically told them to in my delivery notes.