service department
Took my 2007 G6 convertable to the dealer on September13, 2019, the trunk would not open. I had had a flat tire and took out the spare and did not replace the cargo net back across the trunk so it would not open. Alpine got the trunk open and the tire out but did not pull the cargo net back across. We had been told by Kyle(Service Writer) in the service...
Recall not completed - rude - lack of concern about safety
Over Thanksgiving break, my 2011 GMC Acadia lift gate automatically shut on it's own as we were unloading the car - almost hitting my 2 sons on the head. I thought I accidentally hit the button on the remote, but then it did this again two more times. I had it on my list to call my GMC dealership, but the next week, I received a letter in the mail from GM about a recall for the lift gate - saying it could close suddenly and severely injure people. Exactly what happened to us! I remember thinking, "wow, perfect timing. I am glad GM will fix this serious issue." However, when I called the Alpine Buick GMC dealership in Littleton, Colorado, where I purchased my car new and have had my car serviced since day one, I spoke to a rude man in their service department. He told me that my lift gate issue is a "maintenance issue" which I would have to pay for. He explained that they already fixed the lift gate recall back in March 2016. After trying to explain my situation and telling him the recall issue was not resolved, he bluntly told me to call GM directly. That day, I spoke to a GM customer service representative who then transferred me to a GM Senior Advisor. The Senior Advisor told me that latest recall letter I received was sent "in error". Fast forward to one week later and dealing with 2 additional Senior Advisors - still nothing has been done. I do not think GM realizes what a serious safety concern this is. Also, I looked up the parts to replace and it would be $80 in parts. So my family's safety is not worth $80? (let alone my $40K+ business is not worth their minimal time to fix this issue?) So disappointed in this car and GM and GMC Alpine Buick. I just want them to fix my lift gate!
Case # 8-[protected]
Is Alpine Buick GMC legit?
Alpine Buick GMC earns 87% level of Trustworthiness
Excellent Trust Notice: Alpine Buick GMC near-perfect at 87% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Alpine Buick GMC. The company provides a physical address, 4 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Alpinebuickgmc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alpinebuickgmc.com you are considering visiting, which is associated with Alpine Buick GMC, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
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- Alpine Buick GMC protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Alpine Buick GMC. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Alpine Buick GMC complaint handling
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Alpine Buick GMC contacts
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Alpine Buick GMC phone numbers+1 (800) 531-7996+1 (800) 531-7996Click up if you have successfully reached Alpine Buick GMC by calling +1 (800) 531-7996 phone number 0 0 users reported that they have successfully reached Alpine Buick GMC by calling +1 (800) 531-7996 phone number Click up if you have UNsuccessfully reached Alpine Buick GMC by calling +1 (800) 531-7996 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Buick GMC by calling +1 (800) 531-7996 phone number+1 (303) 932-8000+1 (303) 932-8000Click up if you have successfully reached Alpine Buick GMC by calling +1 (303) 932-8000 phone number 0 0 users reported that they have successfully reached Alpine Buick GMC by calling +1 (303) 932-8000 phone number Click up if you have UNsuccessfully reached Alpine Buick GMC by calling +1 (303) 932-8000 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Buick GMC by calling +1 (303) 932-8000 phone number+1 (720) 746-2698+1 (720) 746-2698Click up if you have successfully reached Alpine Buick GMC by calling +1 (720) 746-2698 phone number 0 0 users reported that they have successfully reached Alpine Buick GMC by calling +1 (720) 746-2698 phone number Click up if you have UNsuccessfully reached Alpine Buick GMC by calling +1 (720) 746-2698 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Buick GMC by calling +1 (720) 746-2698 phone number+1 (720) 746-2697+1 (720) 746-2697Click up if you have successfully reached Alpine Buick GMC by calling +1 (720) 746-2697 phone number 0 0 users reported that they have successfully reached Alpine Buick GMC by calling +1 (720) 746-2697 phone number Click up if you have UNsuccessfully reached Alpine Buick GMC by calling +1 (720) 746-2697 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Buick GMC by calling +1 (720) 746-2697 phone number
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Alpine Buick GMC emailsivette@alpinegmc.com100%Confidence score: 100%Support
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Alpine Buick GMC headquarters8120 W Tufts Avenue, Denver, Colorado, 80123, United States
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Alpine Buick GMC social media
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