Allergan
reviews and complaints

8/6/2020 Called today asking where my RX Armour Thyroid was which I get every 3 months for the past 5 years...( I pick up from Dr. office last delivery June 2020) I called [protected] (call service got Mabel then Mandy/supervisor) nobody could explain, kept putting me on hold gave me another # to call. Then I called [protected] "customer service" another call center (Colleen) no help. Allergan changed the program Aug. 1 2020, nobody was informed, not me not my doctor. Had I been on a life sustaining RX I would be DEAD, in addition it takes 7 days to "put it in a box to ship" then 7-10 in addition for mail which may be longer. I have had problem befoe w/the way this program is administrated...VERY BADLY ! also too many numbers, I have a customer PO #, NDC # on my invoice, customer relations # just got today, w/another order #... The Allergan auto phone response asks for all you info. name, DOB, zip & customer relations # I just got today over the phone after 5 years? This is the MOST SCREWD UP system & it raises my BP every time I have too call! My last call was in Dec. 2019 advising of new doctor/change, new application had to be made over again & this has to be done every year +perscription . The doctor perscription is good for 1 year, why does Allergan make your doctor call every 3 months to "re-order" the same RX? please advise this needs improvement...pb

After paying the annual fee for about 17 years (Rs 3, 500 / annum), Lifecell suddenly came out and started asking for additional money to continue preserve the blood for lifetime. which was never discussed or agreed. On asking for clarification, there was no clear response from lifecell customer care. Theire responses were vague. Since June 2018 we have been asking for clarification and there was no clear response. There were 10-15 emails and several phone calls but no clear response. We then clearly informed them that we donot want to pay any more money as our queries are not clarified. After about a year in May 2019 suddenly they started sending payment link asking for payment as if nothing has happened. This is pathetic and completely UNPROFESSIONAL.

We even sent emails to the there senior managers in charge of collection Mr Venkatesh at Venkatesh.tATifecellDOTin and at gowthami.rATlifecellDOTin and to Mr Jagannathan at jagannathan.vATlifecellDOTin. There was no response from these people. But they kept on directing the customer care to send payment links and harrass the customer.

After paying for about 17 years and an amount of Rs 70, 000+ we felt like we did a biggest mistake in enrolling with LIFECELL. It is a lifetime blunder for us. Lifecell has not suspended out agreement unilaterally and continued sending payment links.

We have now decided to complain about this company at prime minister level and will file police complain.

I contacted this company to purchase hormone medication on April 23 2019 via email and WhatsApp after posting a request on Indiamart. After several days of negotiation we agreed on a price of $300 U.S. I paid for this order via Moneygram on April 30 2019 to a Mr Raj Kumar and the funds were collected on May 4 2019. I was told that my order had been shipped and I would receive a tracking number shortly but received no correspondence from Allergan. I sent several WhatsApp messages and emails to them over the next few weeks and received sporadic replies stating that my goods had been sent but there were delays due to the courier service they used. I would send many messages to them for the next two weeks and again I got a few messages back saying the package had been dispatched and not to worry, it was a problem on the courier companies side. At this time I have still not received any tracking information or any indication that Allergan has or will send me the goods I have paid for. I have emailed Allergan India, Allergan Global, sent messages on Indiamart and WhatsApp telling them that I intend to make formal complaints and contact the police over this matter unless I am fully refunded or sent tracking information and Allergan refuse to answer. Below I have added screenshots of my WhatsApp, email and Indiamart message history with Allergan.

In Australia, I acknowledged an ad for a trial of this product at a vulnerable time. I had to pay shipping costs to and from Australia. This product is not effective...and over priced. You can much higher concentrated of genuine Vitamin A and C easily and very cheaply. I accepted this at a vulnerable time and now face exploitation...and read many comments about how people have not been refunded their money.
I learn, later, that it is US180! This sales pitch is illegal in Australia. I have been out of pocket for shipping ..both ways ...to the value of $50...much more than the product is worth!
I am very nervous, now, that the will not honour a refund. Dop not fall victim to this scam!

Dear Sir / Madam,

I purchases the LifeCell All In One Anti Ageing Treatment. The advertisement and Order Confirmation only stated a cost of USD 14.50 for shipping - I subsequently received a charge on my credit card for USD 189. Plus an email indicating another shipment was been made. Their advertisements are misleading and contravene the UK Trade Descriptions act, in addition to the European Data Protection act.

The company is perpetrating a scam and embezzling many customers.

I have been seeking a refund from the company

Please can you help.

Clive Harbutt

I ordered a trial of Life Cell skin care on 11/21/2016 for a 15 day trial period at $4.95.
I never got the product, but was charged (2 payments of $4.95...
Now 12/5/2016 was charged $88.78 for a product I didn't even get.
I am short in my checking acct.

I just called the phone # listed next to the w/d from my checking acct.
877-883=0683 and the girl there answered the phone said She don't see
any acct in my name. I asked her "how did her phone number appear
next to the withdrawal then? She said she must hang up now!

LifeCellAntiAging.com took my money without permission. I contacted them and they promised to call back and I never heard from them since that time. I decided to change my credit card in order to stop this fraudulence activity.