All Parts Grills Customer Service


All Parts Grills

333 S Hawley Rd
United States - 53214

Customer Support Phone Numbers

Mon8:30 AM - 5:00 PM
Tue8:30 AM - 5:00 PM
Wed8:30 AM - 5:00 PM
Thu8:30 AM - 5:00 PM
Fri8:30 AM - 5:00 PM

All Parts Grills Complaints & Reviews

All Parts Grills / customer service

Jan 25, 2018

Most Likely the worst Customer Service experience of my life. Complete recap and time line below... I finally cancelled my order on 1/23/2018 and was refunded for the parts that I did not receive. After the initial refund, I checked my original packing slip in comparison to the order...

All Parts Grills / grill parts

Jan 09, 2018

I have called 4 times looking for this order which I have paid for but yet to receive. The first time I called (December 19th @ 9:03am) I was told that the parts were on back order and would be shipped Christmas week (12/26-12/29). I called again on 12/28 @ 3:48pm and was told that all of...

All Parts Grills / customer service

Sep 21, 2017

I placed an order on August 20, 2017. Nearly three weeks passed and no parts. I emailed them and received no response. Called Customer Service and they could not verify if the parts had been shipped and promised to call me back the next day. No call. Another email sent and again, no... / Parts not delivered

Aug 19, 2016

I ordered parts from this place on July 19. Their web site said parts are normally delivered in 2-5 business days. I did not receive anything for 2 weeks, so I sent 2 emails to 2 separate email addresses - one that was in the order confirmation email and the other was in the payment... / Charged me for an order they never dispatched

Apr 21, 2016

On April 7th, I placed an order for burners for my grill from They charged me $100 for the parts and their receipt said I would be given a tracking number when the order was dispatched. Their website also claims this would be in 3-5 days. However by April 15th, I still had...

All Parts Grills / Service

Oct 22, 2013

The company acknowledged an online order placed on 10/13/2013 and chose to IGNORE the request to cancel the order on the same date 10/13/2013. All Parts Grills shipped the order two days later on 10/15/2013 even after my documented email notifications. Upon receipt of order on 10/18/13, I...