ALEX - Alternative Experts, LLC Customer Service Phone, Email, Contacts
ALEX - Alternative Experts, LLC
reviews & complaints

ALEX - Alternative Experts, LLC
reviews & complaints

1 5 1 1 ALEX - Alternative Experts, LLC
ALEX - Alternative Experts, LLC Customer Support Very Poor
0 Resolved
1 Unresolved
0% of 1 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 1 complaints were resolved
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ALEX - Alternative Experts, LLC complaints 1

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Newest ALEX - Alternative Experts, LLC reviews & complaints

10:15 pm EDT
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ALEX - Alternative Experts, LLC Rolex Watch

I purchased a rolex watch. The thing was not at all as described. It was old and delapated looking it even had dirt in it. Upon recieving the item do you think any one would call me? No. After a few months the thing broke all together. I called and spoke to a nice lady and described my issues and she said to send it back. So i did insured for over $200. Thats when every thing went amuck. Adam called me upon reciept and told me the spring was broken and I wanted to know about the other issues addressed in the letter I sent with the watch. He said he would get back to me. So after 4 months I opened a BBB case and they only responded 2x saying they did not recieve the watch at all. Which was untrue I already spoke to Adam upon him recieving the watch. Then they said they got the watch but did not know the employee we recieved it. So upon more investagation I called UPS and they looked it up and they conformed that Mauredon and 4:35 recieved it and they belive him to be the owner. So I called Adam again and told me to send him the reciept. I have now contacted the Police in Cobb County and the Attorney General of Georgia. Buyer Beware

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ALEX - Alternative Experts, LLC contacts

Phone numbers

703.502.9700 703.502.9705

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