Aldi
reviews and complaints

My name is Djon Marinkov. On 05/29/2019 I went to Aldi with my wife to buy groceries. we used one grocery cart.The eggs were on sale -0.49, 3 limit per customer. I got 3, my wife got also 3 dozen for her mom and some other groceries and she was paying separately and she put her stuff in the line separately. We went to the cash register and suppose to be the cashier has to say Hi to the customers, but she started very rude conversation and this is not the first time she does that with me. She said the eggs have limit 3 per customer. But I am a customer and my wife is another customer and the eggs are 3 dozen per customer, not per household, also my wife got the eggs for her mom. After that the cashier said you are together, and you can not get 6 dozen. I said OMG, stop mess with me, this is not the first time. Even she was so rude and she did not give us chance to explain her that. Her name is Kelli. I tried to explain to her that we are together, but we are getting the grocieries for different people. All the time if I go to Aldi she was messing with me for a different reason and start talking with coworkers behind my back. She called the assistant manager to tell her about the eggs, that we can not get the eggs. The assistant manager told her if they pay separately they can get the eggs on separate receipts. Nothing wrong. After that she continued to look at me to make me feel bad. This is not the first time, I know her from the previous Aldi store. She does that all the time. I tried to explain the assistant manager what did she do last week, but also the assistant manager was very rude and she said shut your mouth, because I can shut your mouth. I go to Aldi to buy groceries, what I need, I do not go there somebody to make my day bad or to judge me. Also they charge me more for a bag of carrots another time. And also this happened to other customers -they charged more an old lady when she was buying her groceries . The reduced items they tried to sell them on a regular price. This is stealing from the customers. This is a very poor quality customer service. We have been loyal customers to Aldi for a long time, but not anymore.

I went to buy a bottle of water on 06/02 to get rid of some change, as I'm moving out of the States for a while. The cashier (I learned her name is Amany) started off with the words "That's it?" (In what seemed to me a condescending manner). That's fine, but as we were still counting the coins (to not even 2 dollars worth), she moved on to the next customer due to impatience, and we had to pay her as she was scanning that customer's items. When I asked her if there was a customer center, she said yes, but when I asked her where it was she told me "I don't know" and promptly ended the conversation. Although I understand the impatience since it was somewhat busy, as a paying customer I felt incredibly bad and angry towards the lack of respect and overall manners. I used to like Aldi before, but this experience makes me not want to return there again.

My name is Djon Marinkov. On 05/29/2019 I went to Aldi with my wife to buy groceries. The eggs were on sale -0.49, 3 limit per customer. I got 3, my wife got also 3 dozen for her mom and some other groceries. We use one grocery cart. We went to the cash register and suppose to be the cashier has to say Hi to the customers, but she started very rude conversation and this is not the first time she does that with me. She said the eggs have limit 3 per customer. But I got 3 dozen and my wife got 3 dozen for her mom and she was paying separately. After that she said you are together, and you can not get 6 dozen. I said OMG, stop mess with me, this is not the first time. Even she was so rude and she did not give us chance to explain her that. Her name is Kelli. I tried to explain to her that we are together, but we are getting the grocieries for different people. All the time if I go to Aldi she was messing with me for a different reason and start talking with coworkers behind my back. She called the assistant manager to tell her about the eggs, that we can not get the eggs. The assistant manager told her if they pay separately they can get the eggs on separate receipts. Nothing wrong. After that she continued to look at me to make me feel bad. This is not the first time, I know her from the previous Aldi store. She does that all the time. I tried to explain the assistant manager what did she do last week, but also the assistant manager was very rude and she said shut your mouth, because I can shut your mouth. I go to Aldi to buy groceries, what I need, I do not go there somebody to make my day bad or to judge me. Also they charge me more for a bag of carrots another time. And also this happened to other customers -they charged more an old lady when she was buying her groceries . The reduced items they tried to sell them on a regular price. This is stealing from the customers. This is a very poor quality customer service. We have been loyal customers to Aldi for a long time, but not anymore.

I have purchase this water many times and in recent months I have been suffering from unexplained Facial issues, head swallowing looking like a alien. The most recent since March and April and now May 2019, My face swallowing lips swallowing and tongue. The swallowing is so bad I had to go to the hospital and come to find out just as of May 18, Saturday my son in law came to visit with my daughter and granddaughter, my daughter and grand did not drink the water but my son in law and I did. My daughter called me Sunday May 19th and said my son in law face was swallowing and his bottom lip. Now when he open the new bottle of water on Saturday and drank the water the water he did complaint immediately that the water smelled and taste funny, we all smelled the water and of course he was right. So this water has cause me a lot of issues and health concerns. Once my face and tongue went down after 24 hours I stop drinking this water.

Of course no swelling so it confirmed it's the water. I still have the bottles of water purchased April 12 19 from Aldi. Im looking for compensation for this as I have pictures from different times of the swallowing and I may contact and attorney to see what my next course of action.
store location store# 11 Orlando FL. I will discuss compensation later due to this issue with my face. yes I have my receipt and pictures as this been going for some time and I did not come too the conclusion until May 18 2019 once my son in law suffered the same issue

I can send photo separtly as they are in my phone and not in my computer

I wait to hear from you
Lena Hayman
[protected]

I opened a brand-new packet of shredded cheddar cheese today, that was recently bought at an Aldi store from my mom. When I opened it (brand new) and wanted to make a sandwich with the cheese (because I am out of the regular square cheese) I had grabbed a handful out of the bag sprinkled it on to my sandwich to find a black hair coiled up in the cheese. This made me lose my appetite that I barely have as it is, I am a blonde and also a hairdresser so I know hundred percent fact, that this hair is not from my blondehaired family and originated from the closed bag and was right on the top area. I realize that this happened about a year ago with the same product. The production of this cheese should have a hairnet or people required to put their hair up, the fact that it was coiled up and curled into a ball lets me know that it was indeed smushed up in that bag for a while. This is quite a health concern, already have enough of those.

Why can I not buy this product anymore? I have been into 3 of my local aldi stores and no longer on the shelves. I am totally miffed that I cannot get this anymore, its the best icing on the market and no longer get it, why do aldi do this? Why do they take a brilliant product of the shelf..

I am a cake maker and I have never had a problem with this icing,, rolls out brilliantly.

Please aldi bring this product back asap.

Jacky fox.
[protected]@hotmail.co.uk.

Looking forward to receiving your email explaining why you have stopped sstocking this product.

Manager embarrassed me at the register when I tried to find a cashier that disappeared after I asked her to hold my paid for items while I get a replacement for the item someone stole right after I turned around to go get one more item I needed... Manager started screaming into the radio to the cashier she was paging in front of the two long lines of people "there is a lady here who says somethig was stolen from her" getting attention from everyone around, rudely telling me she doesnt know anything about it... I had no choice but to storm out the store in humiliation without my paid for item, and frankly dont want to return ever to an aldi store. Second time I am humiliated in an aldi store, each time by a manager, sadly. Cashiers, on the other hand are nice and helpful usually. Product prices and quality good... Please train your managers the basic manners of customer service... I wish I could attach a video, but you would have it in your store camera, if you are interested, this happened around 540pm 4/29/19... Thank you for attention

Cashier at Peters Creek Parkway, Winston-Salem, NC 27127 added a item to my receipt that I did not purchase, reviewing my receipt and telling cashier Elisabethe I did not purchase the item, she just looked at me and started ringing the next customers items, I stood there and she refunded the item that she added, this is very poor customer service if the cashiers are stealing from the customers. I will not be shopping in Aldi again, becasuse I do not want to get taken advantage of. This is not the first time that this has happen, I am a senior on a fixed income and enjoy the savings, but cannot risk getting items added to my purchase for the cashier's gain.

When we got to the cashier we put our bags in the shopping cart and started helping the cashier to pack our stuff. As she saw that she started throwing the products carelessly in the shopping cart without even seeing, we told her to put them in the bags a little bit softly because we had stuff like eggs and glass but she did not care. At the end when we got to the car we saw our eggs broken.
Horrible service.

I went to open a can of Happy Harvest Green Beans and there were diced tomatoes inside. WTH. This is uncalled for practices. How can you put tomatoes in a green bean can and it get through your quality assurance and everything else. I want a refund plus having to go to store because needed them for dinner and couldn't substitute. You can reach me at [protected] or 13118 Alexandria Pike Butler KY 41006.
I think you need to do a recall on this product as well as you've had to do with other products.

On January 27, 2019 we were shopping in Hannibal, MO at Aldi's store # 20(receipt # is 5982 441/020/004 at 3:52 p.m. Receipt total that we paid was $64.11. When we got home we noticed that the cashier charged us two times for the three cans of pink salmon that we purchased. Thus overcharging us $2.59 X 3 = $7.77 plus tax too much. Sorry to say, we stopped by to save money and ended up paying the extra.
Thank you

Parents are older and didn't see limit sign written in small print. Manager threw a fit at checkout. Was very cooperative and understanding about the limit policy but it was only met with anger. Cashiers were very nice and actually offered to return products in excess of the limit. Two employees even apologized after the manager walked away. Will try to make purchases elsewhere. Embarrassing and disappointing! Don't want any trouble but wish she had been a little more polite.

Hi, I was writing you because one of your employees/ manager at the store is stealing for you. He would collect receipts that people paid with cash, and find the items in the store and take them. And he would give them to his brother or friends and have them return them while he is working to get cash. The managers name is Matt. He works at the store in greenfield. He also took fake 100 dollar bills there and traded them in for real money. It's not right that he is doing this and it needs to stop.

For years we have purchased Aldi water by the case, just recently they had ran out from the warehouse and it took a while for them to stock it, when they did we bought two cases. I took one drink and knew it was not good, but me being the scheptic I am tried to get past it so I drank more bottles thinking it wa just me being me but I couldn't do it no more so I went and bought another case from target and could instantly taste a difference. I think aldi and pureaqua is putting tap water in there bottles and selling it. I am bringing my water back to get a refund and I think that your water should be recalled as it is NOT purified. I can't believe aldi would try to think there customers are stupid

I have been getting a lot gas and a really painful stomach when I eat bacon, sausage ribs and yorgut from aldi.

I stopped eating any of their meats and I was fine, tried having their yoorguts today and the pain came back. I just had to report to the food agency, there's definitely something dodgy in their food.

https://www.food.gov.uk/contact/consumers/report-problem/report-suspected-food-poisoning

I've been buying this water for months and except for the fact that it's filled to the top so it spills when you open it, I love it. However I bought a case this week and it tastes like Chlorine bleach or something. I can actually smell it before I sip it. Whatever you have changed, please go back to what it was before. I'm not happy with this but it's a pain in the neck to return it so I'm going to suffer through it. I love Aldi

I used to be a regular aldi customer. Lately my Aldi experience hasnt been great. I am never helped when i ask where a product is they just tell me and leave me to find it on my own, they dont treat customers with respect, they dont treat their workers with respect. I cant see signs because product is too high every day, outdated products on floor every day, workers arguing amonst each other or talking bad about other workers or customers. Aldi needs to be better and they talk among their job out loud. I hate Aldi worst store ever. Ive seen their workers crying because their boss ricardo yells at them and doesnt show sympathy.Something needs to be done. This is every day all day and i been coming to this store since it first opened !

I have been to 5 Aldi stores in and around my area in PA. Exton, Souderton, Royersford, Pottstown (Armand Hammer Blvd), Pottstown (RT 100). None of the stores have the Vanilla Caramel Creamer for the past 4 weeks. I would ask why and NO One could tell me why. Finally an associate at the Exton store told me they order it but the manufacturer isn't sending it. WHAT IS UP WITH THIS !

Hello I purchased some Almonds Oven Roasted Unsalted Southern Grove Barcode sku # [protected] Store (?) not sure if its the location of the product but is the last 6 digits on the barcode 04677 Best Buy 09/05/19 Lot 67088 PPI-2-1 I found a bug inside an almond and I'm concerned I are out of a contaminated bag. Please advise asap.
I have several pictures please let me know if you need more pictures, I do not have the receipt and dont remember the exact date of purchase but I know you can track by lot.