Alabama Power reviews and complaints 1
View all 161 complaintsAlabama Power - Terrible customer service
At the Anniston, AL locate customer service is terrible. Personally after talking to a Ms.Blackwell and her supervisor. I wonder if they received any service training. They will talk to you rudely even when you completely claim. Then you get upset because if how they handle the info they try to pass on. Her supervisor was worst he basically called me a liar and started to talk down to me. They do a good contact you after the initial contact but they will just send you a letter saying they tried to reach you but never have. All those employees should receive my training in talking to customers.
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