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1 5 1 1 ALA,
ALA, Customer Support Very Poor
0 Resolved
1 Unresolved
0% of 1 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 1 complaints were resolved
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ALA, complaints 1

Keywords

british postal order claims docs entry fee file ref number notice payee processing fees voucher winning prize money
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10:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ALA, Prize-Winning £536,526.00 not Received

On 10/07/2012 J. Henderson, Correspondence Approval Officer of ALA, Send me the notice No: 20545 and asked me to send £25.00 Processing fees/Entry Fee being paid by British Postal Order Ref: 309291C602285/[protected]/#20545 and Fee paid to the Payee: ALA, Voucher I.D. [protected], I can confirmed that on 16/072012 My claims Docs/SND by Express Air Mail and I did not receive my Winning Prize money yet?

NB: (ALA) File Ref No: 309291C602285/[protected]/#20545
Thnk you
Mr. A . Chowdhury
(Uk)

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ALA, contacts

Phone numbers

61- 889 488 002 (02) 6246 4431
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