Al Tayyar Travel Group Holding complaints 5
Keywordsbusiness call ticket alerts bank charges credit card debit card fraudulent charges increments money online account overdraft charges paypal pending charges phishing picture police station preauthorized charges report
Newest Al Tayyar Travel Group Holding reviews & complaints
complaint against booking agent
Tan on 30 with due respect I want to state that I got my family return tickets against reference number: tmnohu from al tayyar office jizan saudi arabia. They travelled to pakistan on 30 may 2019 and had to travel back on 1/6/2020 but the booking agent wrongly booked it as 1/6/2019. It is really against logic to suppose that one has to return after staying only one day in pakistan! How strange is this. You can't find single example in your travel record that the passenger travelled back after one day stay in his country. Kindly call his explanation so that I may not have to pay penalty for his mistake.
altayyar online ticket
First of all if i select the english language its going to Arabic Support team.. and they are transfereing the call but the call is looping back to the main menu.. again the same is happening 4-5 times, I was trying to cancel my ticket since last 3 days but until now no action has been taken.Yesterday i made followup request in the morning and again i followup afternoon then evening only i got the call back even though no action has been done from customer support team. I am wasting my whole working hours to call the customer support.
I booked my flight from Dubai to New Delhi on 2nd oct 2018. Due to prior commitments, I had to cancel my ticket. I called customer care within 30 mins of booking my ticket. I was told the price of cancellation and that I will reach a call within 24hours to follow.its been more than 48 hours, I haven't received any call or an email. Your " so called " customer care kept putting me on hold and no positive acknowledgement was given. Your head office has no interest to solve because it's an online reservation. I would like to applaude for your highly unprofessionalism and that you think we have lot of time to just sit around and keep calling your not so customer unless care for hours so that we get no response . This is an highly NON recommended site . Please save your time and money .
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We found clear and detailed contact information for Al Tayyar Travel Group Holding. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Al Tayyar Travel Group Holding has registered the domain name for altayyaronline.com for more than one year, which may indicate stability and longevity.
Our scan shows Al Tayyar Travel Group Holding website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Altayyaronline.com you are considering visiting, which is associated with Al Tayyar Travel Group Holding, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- While Al Tayyar Travel Group Holding has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 5 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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- Al Tayyar Travel Group Holding protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I am a Saudi student in the U.S. and they booked unconnected flight, so my domestic flight got delayed and missed my international flight, so I talked to the domestic airline to cancel my domestic flight and refund the money to the agency, and now they said they can't book me a domestic flight and want me to pay it out of bucket, the people in the call center are so rude, they raise their voice and hung up on me so many times, even the people managing twitter account are not responding and rude. I would never ever try to deal with this agency and they shouldn't be in the business either, customers are the ones to make this company successful and they should take of customers better, and have a better customer services.
$4600 in fraudlent bank charges in 24 hours!!
Saturday afternoon i tried to use my debit card but it was declined. Knowing i had sufficient funds available, i checked my online account ---- I found more than $4600 in charges and PENDING charges for this company with whom i have NEVER done business nor do i know anyone who has done business with them.
My bank was closed on Sunday and first thing this morning i called and filed a fraudulent charges complaint and will be heading to the police station after work today to file a report. Over $1000 in bogus charges require a police report so i wont get my money back until i do that. Now these ### not only stole $4600 of my hard earned money, they are costing me time off work as well.
Be aware - they charged in increments of around $260 - $350 to avoid detection by alot of alerts people have set up...
I was told by my bank (Thank GOD for my wonderful bank who is taking care of me) that this information was phished from a Pay Pal charge we made. Apparently PayPal does NOT authorize the use of a "one time" credit card deal...so if you use pay pal, wait the 3 day waiting period and DO NOT give your debit card #... they have over $1000 of mine tied up in "preauthorized charges" for the next 2 days...so i can do nothing about getting my money back until everything has "cleared"...over draft charges and all.
the attached picture shows only what was on my account TODAY - there are 2 more days just like this and worse!
@VLM06 - OUCH! and yep my bank said the same thing...i had a fraud investigator from the police station come by and take a statement and they told me the same thing. Unfortunately the charges all cleared, but fortunately also so they can finally move forward and get my money back to me..i did cancel my card and hope i never have to deal with this again ---- hope your situation is cleared up soon and as painless as possible
@gkenigmatic - yeah its fraud and yeah it happens... I dont know about you but I live on a budget and dont just happen to have $5K laying around waiting to be taken. do you? if you do - well good for you... my husband and i were unlucky enough to just have gotten paid the night before it started...they had pending charges all through Last friday. I wont be able to pay my bills until either my next pay day or i get reimbursed... so yeah it happens and i'd love to"move on with my life" but since i'm not independantly wealthy and have to go to work everyday and like to pay my bills...its not quite so simple. I was going to ask if you had to be such a tool...but looking at your other posts I already got my answer... ya know although it doesnt protect you from a*holes stealing your hard earned money, life is much nicer going through it without being a jerk - you should try it
BY THE WAY - I am in California UNITED STATES - i should have NO charges for Saudi Arabia!