Airtel
reviews and complaints

I had taken an a 30 day International Roaming pack for USA for 26th September to 25th October 2022.

Got connected to T Mobile during transit in major cities. I was stationed at 'Corinth' In New York State (ZIP 12822). for the entire duration I did not get any signal in Corinth. Hench could not use your services.

Could not even pay my bills through your Airtel App. as didn't receive an OTP. Had to pay through PayTM.

Have explained everything in details on 121 number on 10th November 2022 to Mr. Atul. S. R. No. 11JC5FKMLA and was assure a call back within 24 hours. No call back.

Again called on 121 on 15th November 2022 and Mr Aditya Kumar registered my complain vide ID no. [protected] and has informed me that by 18th November my issue would be addressed.

Being a senior citizen (age 66), I have been put to a lot of inconvenience.

Mobile No. +91 [protected] in the name of Shailesh Shrivastava

email. [protected]@gmail.com

Phone/Mobile Number: [protected]

I have been using Airtel SIM for several years. Now, I am in the USA where I wanted to keep my India Airtel number active, so I have enabled International roaming and activated several months plan activated.

All of sudden, my India Airtel SIM stopped working in the USA. I tried with three different mobile, but SIM is not getting detected.

I went through the entire process as Airtel team instructed me. I sent my Father (70 old) to India Airtel center along with all the documents, including my password/VISA documents and a video call, the executive took my picture too as per process.

It's been more than month, but AIRTEL executives and Nodal Officers have become deaf.. I have been continuously following to activate new SIM.

Could you please escalate this issue to higher authority and get my SIM activated.

Today 18th june 2022, I had 5 pcs of #1,000 recharge cards for use. I tried the first, second and third pins, upon the third recharge that I had to try twice. I got an error message stating "card used by you" meaning I used the card already. I checked my balance and realized I had #2,000 instead of #3,000.

I called the customer service four times, and the agents confirmed to me that I used the three recharge cards already, there was no deduction on my line and then the agents helped me with the other two.

Right now, I have #4,000 on my line instead of #5,000 leaving me with no explanation of what went wrong, no solution to illegal debit and I can not subscribe to activate data bundle for work.

Kindly assist and treat as urgent to relieve this inconvenience.

Dear sirs,

I have today 03/05/2022 requested for the removal of a line falsely registered under my NIN identity no. [protected]  but which does NOT belong to me. This number is [protected]. Your service centers are making money from unscrupulous like minded Nigerians by selling them exorbitant airtel lines activated with some other person's information details. I reported this to your Abakaliki Airtel shop at Ogoja Road. But your Service Center manager here at Abakalki Ogoja Road who could neither give me his name nor steady attention to my report was totally unconcerned. Not only does he claim he does not have the means to deactivate the said line he also refused to file my case. That is quite absurd if not downright stupid of him. Is he encouraging Identity Theft at airtel registration portals in Abakaliki(?)

By this mail I officially have proof of having reported and logged this issue with Airtel and encourage you to remove my NIN and personal details from the said line number [protected] without further delay.

Sincerely,

Chris C. Emezue

Main line.     [protected]

Alternative 1.  [protected]

Alternative 2.   [protected]

Worst, cheating, lying, greedy, fake, fraud, disgusting and shameless airtel and their customercare.

It's very very disgusting, dissapointing and hopeless from airtel and their customercare for unnecessarily sending false, fake and fraud messages of 1gb free data coupon credited to my account and to claim it on airtel thanks, why unnecessarily I should download and install airtel thanks.

Even after downloading and installing airtel thanks there is no such free data it was a false, fake and fraud message to download airtel app. And for the same I called your airtel complaint no.198, one male agent named hemant spoke to me and literally denied of such offer from airtel. He said straight away that airtel dosen’t give this type of offers to the customer, so why this fooling, false, fake and fraud messages to the customer. If airtel dosen’t have the calibre to give such type of offers than why this cheating and lying to the customer only to download and install airtel app.

Dear Sir/Madam,

This is the serious email for higher authorities

My Name is Abhishek Singh Thakur,[protected] from M.P. Jabalpur Gwarighat area.

I have sent too many complains for internet not working frequently atleast 2 days a week.

Reasons Gven Frequently:

1) Maintenance: which is fine for one time in a month. but every week facing the same problem.

2) Wire cuts by local cometetors: which is not related to customers as we pay full bill every month. IF airtel is a big brand they can fix the kind of issues.

please list donw my complains for previous year and this year why should i face these hurdels as we are working work from home and schools are running from home as well.

Kindly notice this as a serious email from my side. And do Action of on it this is the email for highter authority.

I have so many complains kindly fix the issue in my area. Kindly dont loose your repo. give best serivce.

Regards,

abhishek singh thakur

[protected]

Good morning sir/ma.

On 24 of January 2022 I switched off my phone, later when I decide to on the phone back my Airtel Sim refused to show, the network is gone, my contacts are gone and other informations are gone. Please help me revive my Airtel sim. Here is the Airtel line that am complaining about [protected].

I had done the advance payment for my Airtel extreme fiber on the recommendation of the Airtel engineer on 12 January which I never got even after a week then by calling him I asked for a refund because I can't wait any longer he then submitted my refund request at 18 January till now I don't get my refund of 2829 rs which paid through UPI though the policy for refund is u will get it under 7 days... Worst service I have come across. I have also tried to contact customer care by entering landline no which I have provided and the registered mob no. It is always showing incorrect mobile no.

I am very disturbed by got lots of unnecessary cricket updates to my number 8127899498.
So please, stop this messages .
I request all of u please don't disturb me anymore .
Mo 8127899498
Stop Cricket updates

I subscribed for a plan on the 7th of September 2021, that is the everyday on plan so I didn't receive the data as I should and it's going to 4 days now that I haven't received what I bought, I have made a complaint countless time and all I get is lies that they are resolving it. it shouldnt take this long to resolve a complaint now I can't use my network to browse and I'm someone who is always connected 24/7...
This is definitely the last time I'm going to think of using this network!

Dear airtel team

We hv recharge for 4g worst internet speed…. Waste of money... Airtel 4g network is getting worst day by day.

My complaints number is found through sums

Thank you for contacting us. The service req. No. For your airtel no. [protected] is cmico3del20210820206895, registered on 20-aug-2021 17:36. We will update you the status by 30-aug-21

Access error

I am Harish,

On 5th July 2021 I had done my recharge of Rs 149 unlimited calls pack of 28 days using my Phonepe transaction. But the amount has been deducted from my account. But the recharge is not been done yet.

I want immediate solution for this issue. If I recharge again whether it will not affect the past recharge or it would be.

Dear team,

Worst company ever seen no signal no tower told them to change it from prepaid to postpaid with sim change as I have this issue from past 2 months. I recieved a message that excutive will visit regarding the same but they changed it online without even informing me now I told them I don't want postpaid they are saying it can't be changed what a rude and bad attitude its not getting ported even worst service. Kindly change my sim to my previous. Urgent revert required for the same.

I've been an Airtel prepaid customer for 13 years,
my number is linked to adhar and all my services .recently I had to go to US for work and forgot to recharge my number for a month and I came to know that it got deactivated . I've tried reaching out to airtel customer care and I am not getting any satisfaction response, this issue has been going on for 8+ months with no proper resolution or explanation and the number is still not allocated to anyone .. I feel that airtel customer care team just doesn't care, if they don't care about a customer of 10+ years nd provide a proper explanation, im not sure why they even exist .. my experience with airtel is very frustrating to the extreme that I've decided to move all my services like internet, dth etc out of airtel .. every time they call me back nd ask me to go to a nearby airtel store to resolve the issue, nd airtel store I visited has no clue on where even to start.. I wanted to give it one last try by posting my problem in some forum to see if my problem gets any visibility but I've already lost all my hope in airtel...

My sim card is not showing any network. Showing sim access problem
Please solve this problem I am not receiving any calls since 2 days..
No.[protected]

It's my 2nd month In Airtel broadband plan 499.
In 2nd month my bill is unusual and an extra Rs1000 for one time payment which I already paid and when I am trying to pay bill through Airtel app it cuts only Rs 100 did this 2 Times and my due than changes from -196.45to -396. 45
Why negative?
Please help me whats happening or I will disconnect Airtel broadband service.

My sim is not working
That's show sim access error
Please activate my sim
Because I want my contacts urgently
This is my only important number
This is such abig problem to me
Because I am used this number for important works and business
Please take immediate action
I hope that you take immediate action and resolve this issue
My airtel no:[protected]

I recharged my airtel no by my airtel app.ammount deducted twice.i complained it to airtel customer care.they registered my complaint.next day a call came from [protected].person on call said to me about complaint.i told all.than he said fill all details in my airtel app for recharge but not submit to pay.in this period he fraud me and transfer 4200 rs from my bank account.
How my complaint detail reach to third person?
On this bases he make fraud to me.
Take action.
Thanks

I have switched off and on my phone and since then i am unable to use my Phone. I try switching it on and off again, reset my network settings and i have done factory reset also but all goes in vain. I try putting the sim in my Airtel dongle and it is working there. Sim is working perfectly in my Airtel dongle. Please try to solve the problem ASAP. You can contact me on [protected]