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Airjordanfever.com
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1 5 1 1 Airjordanfever.com
Airjordanfever.com Customer Support Very Poor
0 Resolved
1 Unresolved
0% of 1 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 1 complaints were resolved
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10:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Airjordanfever.com Non delivery

Shoes ordered in January, by March still no shoes arrived. They stopped replying to emails, phone number goes to full mailbox. I reported to Yahoo, and got my bank to reverse credit card charge. I would advise everyone else to try the same! Dirty ###!

Read full review of Airjordanfever.com and 44 comments
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Robert
, US
Mar 09, 2009 2:53 pm EDT

I ordered shoes from them and they never sent them to me. But they charged my credit card, and its been a month and a half and i haven't heard from them by email or when I call it goes to a voice mail thats full, probaly of hard working people like myself, that don't have $149.99 to throw away. I have a family to feed and bills to pay!, so I'm just trying to warn the next man. Stay away from AIR JORDAN FEVER!

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cindy
San Jose, US
Apr 24, 2009 4:48 pm EDT

I purchased a shoe package of air jordans on April 14, 2009 from www.airjordanfever.com. I was told that my merchandise would be delivered within 5 to 7 days. I never received anything and he does not return any of my phone calls on the number he gave me which is, [protected]. Apparently this is a Sprint cell phone. He has scammed other hard working people out of their hard earned cash also. The sad part about all of this is the day after i placed my order I called him and he wouldn't answer until i blocked my number, and you can hear children in the background.

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Ines Rivera
, PR
Dec 30, 2009 1:09 pm EST

My son order a pair of jordans sneakers on Deciember 13, 2009 and never recieve them it was suppose to be a christmas present and its Deciember 29, and still nothing They did get 74.98 out of my credit card. Which now am trying to work this out with the bank to see if I can get a refund. This isn't very nice to pay for something and not recieving the merchandise.
My name is Ines Rivera and the control number is [protected] and refrience number is yhst [protected].

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Keith
Antioch , US
Aug 13, 2009 8:30 am EDT

Do not believe what you see! This website claims to be under new managemant but they are not. They are still ripping people off! They claim that they will handle any orders that were never received but they are full of ###. I wrote to them and gave them my order numbers from my purchases back in may 2009 and they replied " we never received any payment from you, sorry". Please read the other complaints before deciding to make a purchase from these ### because they will just take your money too!

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Linda
Cedar Falls, US
Apr 07, 2009 9:30 am EDT

My husband ordered shoes for my grandson early in March and they were not delivered but the is the charge on my husband's card, No results from either e-mails or phone calls (Mailbox is always full) Linda

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Keith
Antioch , US
Jun 02, 2009 6:54 am EDT

THESE ###ING ###S DO NOT SEND THE SHOES. THEY JUST RIP YOU OFF, TAKE YOUR MONEY AND DO NOT REPLY TO ANY E MAILS YOU SEND THEM. THE PHONE NUMBER THEY PROVIDE DOES NOT WORK. BEWARE. DO NOT BUY FROM THESE PIECES OF ###.THEY ARE FAKE AND YOU WILL NOT RECEIVE YOUR ITEMS. I PURCHASED BACK IN APRIL AND STILL HAVE NOT RECEIVED MY SHOES.

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Drocher
, US
Oct 15, 2010 7:43 am EDT

They sell fake products. ordered sneakers and never received merchandise. emails and phone calls were made and they dont answer. they also refused my refund request. they are con artists. do not waste your money. this is a fraudulent website.

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CASANOVA
West Chicago, US
Mar 31, 2009 1:28 pm EDT

MADE AN ORDER THROUGH THEIR WEBSITE...I WAITED FOR 3 WEEKS AND NO SHOES WERE DELIVERED AND MY CREDIT CARD DID HAVE THE PAYMENT AND NO SHOES I CALLED AND SENT MANY E MAILS TO THEM...I GUESS I GOT RIPPED OFF.I ASK MYSELF WHAT CAN I DO?...WHERES BATMAN WHEN YOU NEED HIM?

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Young
, KR
Mar 27, 2009 11:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Ordered 2 pair of shoes 2 month ago I still did not get anything from them. They must be fake! How come credit card had been charged with these fake company

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joehaze1980
elmont, US
Feb 25, 2010 7:45 am EST
Verified customer This comment was posted by a verified customer. Learn more

they sell fake sneakers. do not buy from airjordanfever.com

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