Air & Water Customer Service

Air & Water, Inc.

6600 Katella Ave.
United States - 90630

Customer Support Phone Numbers

Mon7:00 AM - 5:00 PM
Tue7:00 AM - 5:00 PM
Wed7:00 AM - 5:00 PM
Thu7:00 AM - 5:00 PM
Fri7:00 AM - 5:00 PM

Air & Water Complaints & Reviews

Air & Water / purchased products never received

Aug 13, 2019

February 24th 2019, @1724 hours, I ordered an 18 bottle wine cooler from the Air & Water web site. To date, I have yet to receive anything but a confirmation email and the money deducted immediately from my account. I have no way of contacting them directly and at this point I just want a...

Air-n-Water / I paid extra for shipping and they did not deliver on time

Jan 13, 2017

I bought an air conditioner from and I wanted to get it as soon as possible so I decided to pay extra for shipping. They charged over $50 for quick delivery and promised I'll get my order within 2 days. 2 days passed and nothing arrived and when I contacted them they... / they still haven't delivered order. but I don't know how to get more info from them

Jun 18, 2015

I bought beverage cooler from the company Unfortunately, my experience wasn’t so smooth. I placed the order and the rep provided all necessary info about the order. I went to the conference, so I wasn’t at home within 2 weeks. I tried to contact them and... / they didn't provide any support or help

May 13, 2015

Awful services and air conditioners. I contacted the rep from the company They installed new air conditioner, but after 2 weeks it suddenly stopped to work. We called to the customer services and left messages, but these jerks didn’t react. They simply ignored u... / I got broken conditioner and they refused to change it

Aug 10, 2014

I ordered two air conditioners from the website I paid through PayPal and everything was ok, but the order arrived in damaged box and one conditioner did work at all. I contacted the rep and explained everything, but he refused to do anything and told that it could be my...

Air & Water, Inc. / avoid this company


I am now returning the second portable de-humidifier I bought from this company. Made in China is an obvious emblem for cheap and, unreliable and this company, in my opinion, distributes cheap and unreliable merchandise. I now am required to pay for shipping of the defective unit back a... / do not purchase from them


To whom it may concern: My name is Matthew, i reside in Murrieta California i as well own a retail home furnishings store in the same city. I first contacted air n in late June of 2006 for purposes of obtaining a "Swamp Cooler" for our business as it is extremely hot in this area...

Air-n-Water / bad service


Jan. 20th 2009 Do not do business with this company. Air-N-Water in Santa Ana, CA is a rip off artist. The web page they have tries to show them as professionals - they are NOT!!! The customer service after you purchase your item is completely non-existent. Once they have the sale, they do...