Air India — service in flight ai127 from hyderabad to chicago
I travelled from hyderabad to Chicago on AI127, flight was having stinky restroom smell on rear end, when asked to clean crew said they were running late and will clean in Delhi.we were forced to travel with that smell all they did is sprayed some freshners which standed only for 15 min.
In Delhi when we boarded the flight smell was still there and we around 15 members refused to sit as we all have small children with us, Crew members were very rough in answering and pilot Vinod Kumar threatened us to call police if we do not sit .all the argument happened while flight was in motion on the ground towards runway. i have never seen such an unprofessional behavior, i request authorities to take appropriate action and follow minimum guidelines to clean toilets at least and dont risk our lifes.
Instead of argument they could have cleaned the restroom, crew members gave us restroom fresher and asked us to keep in the seat to handle the smell
we were very disappointed with the service and was feeling nauseous throughout the trip. Particularly I would like to complaint about pilot for his rude response and unprofessional way of handling the issue.
I am not sure if air India takes any action but at least the post will make aware to people that how unhygienic to travel in AI flights specially with kids and will rethink to travel with this airlines and keep them away from these flights rather than getting sick.
Food too they serve sandwiches with out wrap... its a big mistake I made to take AI flights