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CB Other Review of Affordable Dumpster Rental LLC
Affordable Dumpster Rental LLC

Affordable Dumpster Rental LLC review: Dumpster rental

D
Author of the review
2:39 pm EST
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If you're looking for a dumpster rental nearby, you’ll likely see this company (despite being based in Florida) appearing at the top of your search results, creating the impression that they are local. They achieve this through enhanced SEO and other search tactics on their website. However, Affordable Dumpster Rental LLC (ADR) is actually based in Florida and arranges for local companies to deliver dumpsters to your home, a detail that many customers wouldn’t know without some investigation.

Most of these companies charge based on weight and rental duration, meaning the longer you keep the dumpster, the higher the potential charges. Here’s what happened with my rental experience in New England this year: I arranged for a dumpster, which was delivered promptly the next day. After a few days, I called for pickup. Five days later, before it was removed, someone came onto my property and illegally dumped household items, windows, and furniture into the dumpster.

I was understandably upset and reported this to the company, but their response was dismissive, citing the contract’s 1-3 business day pickup window. After receiving this response, I did some research and found the actual local company handling my order. They confirmed that the job had been subcontracted to them but shared that they hadn’t received the pickup request from ADR for two days after I called. It appears ADR delayed contacting them, potentially for their own profit, as keeping the dumpster longer could increase charges for ADR. Had ADR promptly notified the local company, this illegal dumping—and the resulting added cost—might have been avoided.

Be aware that this is not a local company when you are searching for a dumpster. They are not concerned about you or your risks in the slightest and are only focused on making money off the hard work of small business, and putting their needs first and customer needs dead last.

Country of complaint: United States

Claimed loss: TBD

Desired outcome: They should pay for all of the extra items added because they did not act promptly when I called them for pick up.

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