AF Group/United CC HoldingsCollection Practices

H
This review was posted by
a verified customer
Verified customer

Last week, I received a call from Florida (didn't pick up the phone because I didn't recognize the number) they left a message saying they were from the Process Server Department and that a summons was issued for me to appear in court. They gave me the case number and a 800 number to call back to resolve this issue before it proceeds to court. Being scared I immediately called back the number and was put in contact with a Mr. James Winton. At this point, he was not aware that I had my credit report in front of me and was also looking up the case number on our local Judci website. I told him that I never received any letter from anyone about my Continental Finance Credit Card and wanting to settle the amount that was owed. I also noticed on my credit report that the account has never been formally closed or turned over for collection. Also on our local judci website there were no pending cases under my name. I believe that this collection agency is a RIPOFF and they don't follow proper debt collection proceedings. I will refuse to give any money over the phone until they mail me some type of letter with legit information regarding the debt. I also went to the Better Business Bureau website for this company and they gave them a rating of F. Basically, this is nothing but a scare tactic to get money out of you...they are too many red flags when talking with this James Winton. Do not trust this company or anyone that works with them...they will not send you any information.

Responses

  • Un
    United CC Holdings is mafia Sep 19, 2011

    Crooks call from blocked numbers, refuse to identify themselves or their company, all completely against the law. THESE ARE CROOKS LOOKING TO SCAM YOU WITH THE FEAR OF A PROCESS SERVER "VISITING" YOU! COMPLETELY BOGUS!
    They call from the phone numbers listed below in what has become a growing journal on each number that can be referenced at 800notes dot com and other sites; just search each of the following numbers:

    New phone numbers:
    [protected]
    [protected]

    This is a KNOWN crime ring based out of Corona/Oceanside/Southern California, known for mafia-style threats, and known to utilize a zillion different phone numbers without legally required caller ID information. Google search "Corona scam collector" for a sampling of the different names and numbers they are hiding behind. DON'T BECOME A VICTIM OF UNITED CC HOLDINGS!!! They are illegal operators, do not provide required notice, required information, attempting to collect outdated or discharged debt for which there is no legal basis to collect. See also BudHibbs dot com (an expert on the worst of the worst debt collectors).

    Add these 2 numbers to the following list:
    [protected]
    [protected]

    Scam artists using the following phone numbers:

    [protected]
    [protected]
    [protected]
    [protected]

    Scam artists trying to scare you into giving up credit card information for bogus or out-of-date debt. DON'T FALL FOR IT!!! Legitimate companies do NOT give advance notice of being served by a process server. Consumer protection laws prohibit scare tactics used by United CC Holdings.
    REPEAT: Consumer protection laws prohibit scare tactics used by United CC Holdings.

    Here is their California information, taken from the California Secretary of State website:

    Entity Name: UNITED CC HOLDINGS, LLC
    Entity Number: [protected]
    Date Filed: 07/07/2009
    Status: ACTIVE
    Jurisdiction: CALIFORNIA
    Entity Address: 285 E IMPERIAL HWY STE 100
    Entity City, State, Zip: FULLERTON CA 92835
    Agent for Service of Process: PRESIDENTIAL SERVICES INCORPORATED (C2117345)

    0 Votes
  • 30 complaints in 9 months:

    BETTER BUSINESS BUREAU (BBB) RECORD for
    AF GROUP ALSO KNOWN AS UNITED CC HOLDINGS

    [protected] Mission Trail, Suite 8385-10, Lake Elsinore, CA 92530

    BBB Rating is F
    On a scale of A+ to F Reason for Rating BBB Ratings System Overview

    This company's business is a collection agency.
    BBB Accreditation

    This business is not BBB Accredited.

    Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

    Reason for Rating

    BBB rating is based on 16 factors. Get the details about the factors considered.

    Factors that lowered this business's rating include:
    30 complaint(s) filed against business Failure to respond to 30 complaint(s) filed against business BBB does not have sufficient background information on this business. BBB made at least two requests for background information from business. BBB has not received a response from business and/or has not been able to verify information received from business.

    Customer Complaints Summary
    30 complaints closed with BBB in last 3 years | 30 closed in last 12 months
    Complaint Type Total Closed Complaints
    Advertising / Sales Issues 0
    Billing / Collection Issues 26
    Problems with Product / Service 4
    Delivery Issues 0
    Guarantee / Warranty Issues 0
    Total Closed Complaints 30

    Additional Complaint Information

    Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention by the Bureau.

    Complaint Details | Definitions | BBB Complaint Process | File a Complaint

    Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

    Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

    Additional Information
    top
    BBB file opened: 10/15/2010
    Business Category

    Collection Agencies
    Alternate Business Names
    American Financial GroupAF Group

    ****************************************
    ******************************************
    Recent BBB alert:

    http://www.bbb.org/us/article/3-on-the-radar- ... via-email-29228

    "3 on the Radar: Fake Collection Calls, Phishing Scams and Fake Traffic Ticket Invoices via Email
    8/30/2011
    ...
    Fake and/or Highly Questionable Collection Calls

    Debt collection complaints to BBB have been on the rise in 2011, mostly due to the economy, as well as a number of questionable debt collection services overstepping boundaries and breaking “rules of engagement” regarding debt collections. With both parties desperate for the same $$, this creates a perfect hotbed for scammers to use the industry to attempt to collect bogus debts. It also creates an atmosphere where some legitimate collectors are bending rules and pushing boundaries with their collecting tactics to see how far they can pressure. While in a legitimate debt collecting situation, collectors have the rightful job of collecting, and debtors have a responsibility to make payments, what happens when you are harassed by a scam collector who won’t STOP harassing, even in the workplace?

    Here are two types of scenarios we are hearing about:

    Scenario #1

    Collection agencies from Maine, NY, and CA call victims claiming:

    *you have a debt that needs to be paid or civil and criminal sanctions will be sought

    *a great deal about you, including past indiscretions, and personal and/or financial information

    *(sometimes) a very old past issue that needs repayment, making it look urgent and legitimate NOW *just about anything, whether true or false, to try to convince you that you have a debt

    *the ONLY method of repayment to them is via your debit card

    These reports are significantly increasing. To add to confusion, scammers are spoofing phone numbers to make the incoming calls look like they are from legitimate agencies. According to law enforcement, just last week, two local Spokane collection agencies had their numbers spoofed for the purpose of scamming.
    ..."


    Earlier BBB alert regarding scam debt collectors with access to SSN and bank account information, commonly used in the Indian scams. Use of credit reports to get old account information is a recent domestic "innovation".

    http://ct.bbb.org/article/bbb-issues-nationwi ... consumers-11843

    "BBB Issues Nationwide Alert about Phony Debt Collectors Harassing Consumers
    8/5/2009
    ..."

    0 Votes
  • This is a KNOWN crime ring based out of Corona/Oceanside/Southern California, known for mafia-style threats, and known to utilize a zillion different phone numbers without legally required caller ID information. Google search "Corona scam collector" for a sampling of the different names and numbers they are hiding behind. DON'T BECOME A VICTIM OF UNITED CC HOLDINGS!!! They are illegal operators, do not provide required notice, required information, attempting to collect outdated or discharged debt for which there is no legal basis to collect. See also BudHibbs dot com (an expert on the worst of the worst debt collectors).

    Add these 2 numbers to the following list:
    [protected]
    [protected]

    Scam artists using the following phone numbers:

    [protected]
    [protected]
    [protected]
    [protected]

    Scam artists trying to scare you into giving up credit card information for bogus or out-of-date debt. DON'T FALL FOR IT!!! Legitimate companies do NOT give advance notice of being served by a process server. Consumer protection laws prohibit scare tactics used by United CC Holdings.
    REPEAT: Consumer protection laws prohibit scare tactics used by United CC Holdings.

    Here is their California information, taken from the California Secretary of State website:

    Entity Name: UNITED CC HOLDINGS, LLC
    Entity Number: [protected]
    Date Filed: 07/07/2009
    Status: ACTIVE
    Jurisdiction: CALIFORNIA
    Entity Address: 285 E IMPERIAL HWY STE 100
    Entity City, State, Zip: FULLERTON CA 92835
    Agent for Service of Process: PRESIDENTIAL SERVICES INCORPORATED (C2117345)

    0 Votes
  • Dp
    dpfoxxsden Mar 31, 2011

    I had the same incident happen to me today.

    0 Votes

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