Complaints & Reviews

Cannot book a sunset ride

How do you book a sunset ride for 2 people? Well, you have to call the Marketing Manager (Maxine) and she is the only one that can help you. However, after emailing her and calling her on her mobile, she responded that she can book a private function for min 4 people but for two people she will have to get back to me. I did not hear from her by 11h30 on the day of the booking and I can only assume that she can't do it. On top of this, I called her office and asked to complain about her, and after 5 min of stories how she is the Manager and I need to complain to her, I was given a number for an Operations Manager that just rings. What a wonderful service!