The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
adventure concierge travel servicesbad travel agency

W Review updated:

beware of this agency:adventure concierge travel services - carol ann - in dolan springs (az).we booked a trip to the grand canyon west/skywalk through this agency.the whole thing is a total rip off.unfriendly people at the ranch and the lodge in peach springs.totally overpriced.the travel agency promises a lot and the outcome is a disaster.without going into details it ended up with credit card fraud.do not use this agency for your tavel plans in this area.you will have trouble.

Responses

  • Am
    AMiller Jun 19, 2009

    I would actually like to take the time to disagree with Mr. Juessen. We have recently visited Carol Ann at her Dolan Springs office and had an excellent experience. We arrived in Dolan too late to reach the Grand Canyon in time but we wanted to visit the Canyon the following day. Carol Ann went out of her way to find us a place to stay and set us up, with transportation, to go and spend an AMAZING day at the Grand Canyon. Its not to say that Mr. Juessen had an unfortunate experience however, Adventure Concierge Travel Services shouldnt feel pentalized due to one persons opinion when they definitely came through on our trip to the Grand Canyon and I look forward to visiting them next year on our family trip!

    0 Votes
  • Ca
    C.a. Rivera-Miller Mar 16, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Greetings! It is Spring of 2016. If you are reading this particular complaint, you will see it is definitely FALSE. I have continued to serve ALL Travelers with the Greatest Adventures. If this were a legitimate complaint, I would have been out of business a long time ago. Feel free to visit our Website, then come for a visit. We appreciate being able to DEFEND such unfounded accusations. Thank you, Enjoy your Spring Break with us!

    0 Votes
  • Ca
    C.a. Rivera-Miller Oct 19, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Thanks for realizing how false the complaint was. we are still assisting lots of satisfied travelers. call us for your nexy adventure.

    0 Votes

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