Menu
ADVERTISIMENT
Home Auto Parts & Repair Stores Advance Auto Parts customer service

Advance Auto Parts review: customer service

A
Author of the complaint
8:36 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently called up to the Advanced Auto Parts at 9924 Knockando Ln
Huntersville, NC 28078
United States. I spoke to the main manager Heather I believe and she was very rude and unprofessional on the phone. I politely asked her to call me Sir instead of Honey after doing it a couple of times. After me doing so she went on to be very rude and condescending towards me. She needs to be retrained on how to properly speak to a customer on and off the phone and also write me a personal apology for her phone etiquette.

Thanks, Adam Ramsey
[protected]@gmail.com

ADVERTISIMENT

More Advance Auto Parts complaints & reviews

Advance Auto Parts - warranty fraud
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Advance Auto Parts - warranty scam/ poor customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Advance Auto Parts - cumming store, abusive customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Advance Auto Parts - not qualified to install battery
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Advance Auto Parts - fraud and cheating
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

269 complaints
38 resolved 231 unresolved

Advance Auto Parts contacts

(added by reviewer)
Phone number
Address
Store Support Center, 5008 Airport Road, Kentucky United States
Website
Category
ADVERTISIMENT