Menu
AdultFriendFinder
AdultFriendFinder Customer Service Phone, Email, Contacts

AdultFriendFinder
reviews & complaints

adultfriendfinder.com
adultfriendfinder.com

Learn how the rating is calculated

1.8 52 Reviews

AdultFriendFinder Complaints Summary

18 Resolved
33 Unresolved
Our verdict: Engaging with AdultFriendFinder, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for AdultFriendFinder has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of AdultFriendFinder. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AdultFriendFinder reviews & complaints 52

Filter reviews by rating
5
0 review
4
0 review
3
1 review
2
0 review
1
0 review
Sort by:

Newest AdultFriendFinder reviews & complaints

ComplaintsBoard
A
5:57 am EST

AdultFriendFinder internet

To protect the privacy and security of our members, FriendFinder Networks Inc. enforces a stringent policy in regards to email abuse such as spam, as well as other abusive and/or fraudulent behavior, including prostitution/escort service, solicitation for business purposes.

In accordance with this policy, your account has been deleted. This decision was made after receiving numerous complaints, as well as an investigation that confirmed these reports. If you are a premium (silver/gold) member with active paid subscription(s) and a credit card was used to make the purchase, a refund has been processed to your credit card.

Telephone: 1-408-702-1033 or (888) 575-8383
Email: [protected]@Adultfriendfinder.com

i want this resolved for them insulting my slandering my person

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
S
11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AdultFriendFinder Stealing money from credit card

Please can any one help me my name is: sam my email is: 3110. [protected]@gmail.com they are the most manipulative and cheaters on the net. Adultfriendfinder is still charging my credit card for several months after i'd cancelled my account with them? Just before my three months membership ends on 1/3/2015, I closed my account and went to the place where you can stop the automatic renewal, and turn the auto-renew status to off. After that date till now I didn't login or used adultfriendfinder website once, because I went overseas for work. For several months they continued to charge my credit card, total of $384.89 australian dollar, its around $300 usd as showing below: order history 10/4/2014 1:04 am visa ending in 7860 billed as adultfriendf $95.65 aud 3 months gold membership 3 months standard contacts order type: new purchase (approved) 1/3/2015 6:52 pm visa ending in 7860 billed as ffnhelp. Com0014087021033, $60.15 aud 3 months gold membership order type: auto renewal (approved) 1/3/2015 6:52 pm visa ending in 7860 billed as ffnhelp. Com0014087021033, $36.06 aud 3 months standard contacts order type: auto renewal (approved) 4/3/2015 6:44 pm visa ending in 7860 billed as ffnhelp. Com0014087021033, $60.17 aud 3 months gold membership order type: auto renewal (approved) 4/3/2015 6:44 pm visa ending in 7860 billed as ffnhelp. Com0014087021033, $36.06 aud 3 months standard contacts order type: auto renewal (approved) 7/3/2015 6:45 pm visa ending in 7860 billed as ffnhelp. Com0014087021033, $60.52 aud 3 months gold membership order type: auto renewal (approved) 7/3/2015 6:45 pm visa ending in 7860 billed as ffnhelp. Com0014087021033, $36.28 aud 3 months standard contacts order type: auto renewal (approved). I sent them too many emails to refund my money back, at the end they agree to give back only $73.500 usd. And they send me this email: dear member, thank you for contacting us. Unauthorized renewal can only be refunded within 170 days from the date the order was approved. Unfortunately, we are unable to process a refund for the order you are requesting. We apologize for any misunderstanding. If you have any other questions, please feel free to contact us again. Thank you, jenny d. Customer_service support

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
C
6:49 pm EST

AdultFriendFinder poor services / taking money

Fro Mozilla, Internet Explora, Safari, and Chrome, people don't appear online. they don't even register as being online. but you pay for premium membership. the site does say this a problem or does anything to fix it. it been going on for month. u pay for member an appear online for about 1 minute and the session is closed and you don't appear online again until maybe the next day or day after mean while u've paid for 2 days of services. you pay for 30 days of services but are actually online for about 15 minutes in a month and they still charge you full premium cost. is horrible

Read full review of AdultFriendFinder and 9 comments
Hide full review
9 comments
Add a comment
D
D
Douglas Mcmillan
, US
May 31, 2018 9:02 am EDT

This morning I was logged on to the desktop version of the AFF web site. I received and instant message about 7:30pm local time. I clicked on the reply button next to the notification. A new window appears, but freezes. I then look for a way to retrieve already received instant messages. There was no obvious button or link to retrieve former instant messages.

I called the tech support number. I mentioned that I was looking for feature to retrieve former instant messages. I explained that I wanted to retrieve instant messages in the same fashion a cell phone keeps a ongoing record of instant messages. I was told that this technology is not available on the desktop web site. What? your web site is has less technology then a $10 flip phone?

yes sir, If you need a record of instant message you have to write us.

F
F
FFman
, US
Mar 11, 2018 11:47 am EDT

Don't join as a couple. You can't get your information taken off. After you break up and the other person is vindictive. You are stuck up there. Yes was stupid and trusted the other person. But AFF won't cancel even when you have all the information.

F
F
FFman
, US
Mar 11, 2018 11:41 am EDT

Don't join. I paid for gold and I don't show up in search -

P
P
Philip Brown
Pottsville, US
Jan 23, 2015 9:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was traveling to Peru and wanted to find eligible women to date. As I do not speak Spanish, I was told there was a TRANSLATION feature. It never worked on my computer and I asked for a refund, kept getting the same automated email and of course no refund.

A
A
aquapar3155
Kamloops, CA
Jun 02, 2014 7:03 am EDT

Gifty Acquah scoped me out on Adult Friend Finder in April 2012...Needless to say after thousands of dollars later she still says that she is joining me here in Canada...She is nothing but a liar, cheat and a thief...Beware of this VIPER...

J
J
Johny
, US
Nov 27, 2011 2:06 pm EST

I paid for Gold Membership and when I tried to send first email I was immediately directed to log in page where I have never been allowed in again. I try and request support and DO NOT hear from them.

C
C
CSWMale
Colorado Springs, US
Sep 16, 2010 9:57 am EDT

These people advertise pay for 3 months and get one free (Gold membership). After the 3 months the Gold part of your membership is gone! I tried to contact them by email but they never write back! This in not the first time this has happened! I think a class action suit is in order!
Any Lawyers interested?

W
W
warethtoj
, US
Feb 27, 2015 7:34 am EST

U must be stupid. How on earth will u sign up when u know about all the dating scams. You must be foolish but that's the lesson u learn

J
J
John Carrassco
, BR
Dec 08, 2012 10:26 am EST

I had 3 months folowing all rules to win more 3 of warranty if dont find one partner. Then sent more than 10 mails to site, and always they send the same answer, about the rules... Seems that they never read the mails, only send automatic or idiot answers.

Regards, John

ComplaintsBoard
A
3:04 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder RETRAIT INEXPLIQUE DE MA CARTE DE CREDIT

Bonjour
Je porte plainte contre le site adultfrienfinder pour soutirer de l'argent sur mon compte bancaire sans mon autorisation... J'avais payer la somme de 53, 91 euros pour visiter le site pendant un mois
J'ai recu l'accord et ensuite plusieurs retraits ont ete fait pour un total de 186, 92. Que dois je faire pour qu'on me rembourse.
De plus apres ces faits je ne suis pas allee sur ce site.
Merci de votre aide

Read full review of AdultFriendFinder
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
I
2:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder poor poor customer support service

i joined Adultfriendfinder last year and had no real problems as a Gold Member until almost 2 months ago when i changed my password to get on the site which was easy enough a few weeks later someone somehow changed my password and i can no loner get on my account site no access unfortunatley the original e-mail address i gave them was hacked and comprimised on windows-live and so i had to change my e-mail now adultfriendfinder doesn't recognize my new e-mail even though i have sent them 7 letters through their customer support service they will not answer me thru my new e-mail even though i explained whole situation and gave my old e-mail address neww e-mail and an alternate e-mail no answer so maddening this site cost quite a bit to join and be a Gold Member especially.. please help my new e-mail is [protected]@hotmail.com my old is [protected]@hotmail.com and my other is [protected]@gmail.com

Read full review of AdultFriendFinder
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
2:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder poor service

There are two main reasons we are leaving this site:

1) Repeated and ongoing issues regarding videos. Many times we were not able to watch videos on all four of our devices ( iphone4, iphone4s, two year old dell laptop, brand new Toshiba laptop.)

One of us is a tech geek type person and was more than insulted by the nonsense canned cut/paste responses received when we practically begged you to fix the problem.

Over and over we emailed you, over and over our concerns were dismissed.

The problem is sporadic, but at least 75% of the time we were unable to view videos on one or more (many times all) of our devices.

Completely unacceptable for a site we pay to use.

2) Quite often, the members presented to us were nowhere near our "cupid settings".

Many times our online matches would show page after page of single females. Yes, we are looking for single females. However, we are also looking for couples! Why were we presented with so many single females?

The couples who were presented to us seemed to only match our age and distance settings and nothing else. Many couple had a bi or bi-curious male. We never indicate any such interest in our settings.

The couples who appeared at first to match us and be "legit" were nothing more than posers. We can't tell you how much time we wasted emailing, talk to and meeting complete fools. We realize this occurs on all sites, however aff seems to have more than its fair share of ###s wrapped in idiots.

We signed up for another site at the same time we signed up here. The price is similar and that site has less of the "features" and "cupid settings" you offer.

Yet on that site, we have met and played with, as well as formed true friendships with good quality couples who match our values and lifestyle.

Clearly, aff has a lot to learn. Your retention percentage would increase greatly if you would put more effort into customer service and less effort into bells and whistles that are nothing more than silly nonsense.

We consistently vote with our wallets and are doing so here. We also wanted to make sure you know exactly why---just in case there is someone in your corporate office who has any sort of interest in actually growing and maintaining your business.

Read full review of AdultFriendFinder
Update by flamewars
Jun 11, 2012 12:57 pm EDT

There are two main reasons we are leaving this site:

1) Repeated and ongoing issues regarding videos. Many times we were not able to watch videos on all four of our devices ( iphone4, iphone4s, two year old dell laptop, brand new Toshiba laptop.)

One of us is a tech geek type person and was more than insulted by the nonsense canned cut/paste responses received when we practically begged you to fix the problem.

Over and over we emailed you, over and over our concerns were dismissed.

The problem is sporadic, but at least 75% of the time we were unable to view videos on one or more (many times all) of our devices.

Completely unacceptable for a site we pay to use.

2) Quite often, the members presented to us were nowhere near our "cupid settings".

Many times our online matches would show page after page of single females. Yes, we are looking for single females. However, we are also looking for couples! Why were we presented with so many single females?

The couples who were presented to us seemed to only match our age and distance settings and nothing else. Many couple had a bi or bi-curious male. We never indicate any such interest in our settings.

The couples who appeared at first to match us and be "legit" were nothing more than posers. We can't tell you how much time we wasted emailing, talk to and meeting complete fools. We realize this occurs on all sites, however aff seems to have more than its fair share of ###s wrapped in idiots.

We signed up for another site at the same time we signed up here. The price is similar and that site has less of the "features" and "cupid settings" you offer.

Yet on that site, we have met and played with, as well as formed true friendships with good quality couples who match our values and lifestyle.

Clearly, aff has a lot to learn. Your retention percentage would increase greatly if you would put more effort into customer service and less effort into bells and whistles that are nothing more than silly nonsense.

We consistently vote with our wallets and are doing so here. We also wanted to make sure you know exactly why---just in case there is someone in your corporate office who has any sort of interest in actually growing and maintaining your business.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
G
3:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AdultFriendFinder Falseness

Yes, like most other people i now have to conclude this whole setup is mostly fake and have just left it, fortunately no money was involved.
On joining it quickly became apparent that very few ladies in my local area were fully paid up members, so would not have been able to reply to messages sent. There were a few duplicated profiles and one photo was at least eight years old from memory but most profiles, let's say a minimum of 75% are dead, dud or defunct !
Distance defeats AFF too because i've seen my locality given as 54 kilometers to London when 220 miles is about right.
However the biggest hoot is or was the notifications of new women from "Aldershot Cornwall", "Adershot Nottinghamshire" and i've even seen "Aldershot Yorkshire" ! All of course pure fiction - no photos and very few details. It is obvious AFF have no understanding of UK geography let alone the way of life over here.
When i first joined about eight years ago i sent over a one month cash payment which arrived so had long enough to know this site was not what all the gloss leads us or wants us to believe in. Please, whatever you do do't pay by any type of card as this and other accolytes will simply run your card on and on. Fortunately i don't have a credit card. If they refuse to take a good old fashioned cheque then it's a no-no from the word go.

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
A
2:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder unauthorized charges to my credit card

For almost a year this company has continually been charging $26.99 on my debit card without my authorization. They say they internally blocked my card number to all their companies, would reimburse me via check, etc and nothing yet. I personally went to my bank and discovered they linked my card to an old and already discontinued card that's why we couldn't identify which debit card was being used. Beware this is an unethical company that doesn't help in any way to correct their mistakes! I could have taken a well deserved vacation with the money they stole!

Read full review of AdultFriendFinder and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
Meetup8
, US
Sep 09, 2019 4:38 am EDT

ALL THEIR PROFILES ARE FAKE OR PROSTITUTES.

EMAIL ME FOR FULL DETAILS: meetup8 at aol.com

ComplaintsBoard
C
12:21 pm EDT

AdultFriendFinder Big rip off

Adult Friend Finders is a big rip off And they will take money from your account without notice. The small amount of time I tried to use the site it was nothing but garbaage. Do not give these leeches any of your info. They will pass it on to every scumm outfit on the net. Now I'm having to change out my account to stop the rip off. Put no trust in these dirt bags they will bleed you dry.These companies should have to get you to resubmitt your subscription each time it runs out. Not just grab & run.

I will no longer have anything to do with this scam they offer.

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
M
2:01 pm EDT

AdultFriendFinder Recurring Charges

I'm fond of using those social networking sites like facebook, twitter, friendster etc. and then meeting, hooking up with those people I met online. Way back several months ago I decided to try and have two accounts from adult friend finder then just decided to cancel it due to it's fees. Apparently Adult Friend Finder is still charging my credit card long after I'd cancelled my account with them? I filed fraud charges with my credit card company. For several months they continued to charge my account, and each month I filed to get credit back it keeps on going on, now I have to cancel my card and be issued a new one as advised my bank or AFF will keep charging me whether I cancel with them or not. Now, I don't know who to trust. I've found out that a good indicator that you're dealing with a ripoff is when you complete the transaction but no receipt of the charges is sent to your email.

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
J
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AdultFriendFinder OVERCHARGED My Credit Card!

I signed up a One Month Silver Account for $ 7.95 and they POSTED a $ 143.80 OVERCHARGE! I consider this Fraud! There were also Very NASTY when I bought it to their ATTENTION! They did NOT offer to see why the OVERCHARGE happen! I was the told it would take 10 Business days to reverse the CHARGES! I think the should have REVERSE the CHARGE RIGHT THEN! They Took the PAYMENT out right away! WHY NOT replace it RIGHT AWAY?

Read full review of AdultFriendFinder and 1 comment
Hide full review
1 comment
Add a comment
T
T
Tanline
Silver springs township, US
Oct 04, 2011 7:08 pm EDT

Wow I stumbled upon this site and was totally blown away.
wHAT A BUNCH OF SILLY MALCONTENTS - aff IS LIKE GOLD.

look at yourself too...as the photo below depicts.

spend mor time researching female sexual response and develop yourself to Market yourself in line with what women want not what society has told you as a male what is important. Over "###" ization of yourself is what is killing your prospect. Thinks with your big head not your little head...jeeze

I know a lOT of guys which put up obnoxious profiles and photos then blame the service for the fact that the Swedish Bikini Team isn't standing in line outside their door all awaiting their turn with you.
Ive been on AFF for many years, Alt.com and a couple other sites. If you do a search on google for reviews of tpo sites AFF comes up number one on all of them mainly because they have millions of members, If you look at profiles lots of people have been members for years,
I do get BS contacts from women but I check their member ship date and it is a week ago,

ive met 2 long term GF's on AFF and probably 5-6 Friends with benefits. Everybody goes to the profiles with the drip dead gorgeous post which was a new member last week ...duh some chick that looks like a sailors dream on for a wek saying ...I love sex cant get enough and need to get laid five times day. Does that sound real to you...do you think she need to do this to get laid. I often reply to the ones without photos but like their descriptions, Holy ### I have gotten women who are perfectly good lood looking - not Penthouse types butreal girl next door types whom are teacher. nurses etc who have driven 5 hours to meet me and stay for the weekend.

Most ALL guys put up photos and profiles which do not attract women. If you want to catch a goose you gotta think like a goose. Jeeze most guys put up four ### shots and thts it, The profile is all come on baby ride my 8 inch. If you take the time to read women profiles most all say - No ###-shots please and tell me about yourself. Are you a walking ###? Sit that why you dont get replies. When you first come up on the site a lot of people have it set to auto respond you just in case. So you get a ton of responses say wow and buy a subscription...they thegirls get a look at your profile and hit delete. Just remember the good catches usually have their profile turned off but can contact. Most of mine are from women with profiles turned off.
Lastly, most guys think that when you put up your "hot" profile no woman can resist and you'll be getting laid by Tuesday. Internet or in person, , , , , to enter into relationship takes a little time life is no different. AFF is just a way of meeting women then you are on your own after that. The AFF women I have known all complain that guys just assume if a woman is on aff that she is a "FREE [censored]"

aLSO THE CUSTOMER SERVICE GUYS ARE REALLY GREAT. oNCE THEY SCREWED UP MY PURCHASE OF A LOWER LEVEL ON YEAR SUBSCRIPTION SO TO MAKE UP FORMIT THE GAVE ME 2 YEARS OF THE HIGH END SUBSCRIPTION.

iF YOU THIN SOME ONLINE THINGSDOING BOGUS CHARGE THEN FILE A DISPUTE AND HAVE YOUR BANK ISSUE A NEW NUMBER,

aLL THESE COMPLAINTS ARE bs LOOK AT YOURSELF FIRST. i DONT CARE HOW MANY SITES YOU BELONG TO IF YOU HAVE A LOUSY ATTITUDE IT WONT WORK ANY MORE THAN IT WILL IN THE BARS. TREAT A WOMANS FIRST REPLY SHOWING INTEREST WITH RESPECT, A LITTLE EMOTIONL INTIMACY A LITTLE SIGNAL THAT YOU WANT YOUR PARTNER TO HAVE FUN TOO AND BE LITTLE ROMANTIC. i HAVE KNOWN NO WOMAN WHO RESPONDS WELL TO THE "i AM A HUGE ### WITH LEGS - NO HEART NO BRAIN".

### YOU RE ALL NUTS THIS IS THE BEST THING SINCE A BOX OF CHOCOLATES AND A ROSE WAS INVENTED.

View 0 more photos
ComplaintsBoard
A
4:12 pm EST

AdultFriendFinder Scam

This web site is [censored]. The only response to my messages is another commercials from the site(and I havea good profile).

They just collect membership fees and give you pics from different sources - not a real deal.

Read full review of AdultFriendFinder and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lookilou
, US
Nov 14, 2012 1:08 pm EST

If ya got a great big ### lose it, if you cannot get it up in 1 min use it more, if your a mean person dont expect people too talk too you for very long, if you see that there profile says looking for a woman dont respond just watch, if you want free porn well its all good.
1. if she is coming over too your home you got too eat her muffins
2. If you got too her house make sure she waxes your candle dick
3. if you want a blow job become as bald as a new born babe
4. this is the best if u mark yes too any of the curious' options your gay
5. THe more you use it, the bigger it gets, an be ready too be a piece of meat
follow these simple courtesy rule and ggetting laid online is pretty dam easy

ComplaintsBoard
K
8:36 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder UNATHORIZED BILLING

I have been a member of AFF for some time and have upgraded and downgraded numerous times. What i did not realise is that when i downgraded from gold to standard the last time, that they are still billing my credit card for gold membership. I have tried numerous times to contact AFF to remedy this, all without success. They will not respond to my concerns. From research I see that this is not common for AFF and certainly hope that there is something collectivley that all of us that have been victomised can do. This is a very simple case of deliberate fraud!1

Read full review of AdultFriendFinder and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
H
H
hillbilly323
Easton, US
Feb 17, 2011 9:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

You billed me two times please take one out

H
H
hillbilly323
Easton, US
Feb 17, 2011 9:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

you billed me two times please take one out

ComplaintsBoard
J
10:41 pm EST

AdultFriendFinder Fraud

I am a Gold Member of Adult Friend Fimder but only till my membership expires.

I am 68 years old so why would I be interested in a nineteen year old from Gana. Or it will do a friends match...I live in Ontario Canada and my closest match is a 33 year old in California, Gtranted she is anxious to make an intimate encounter (If she is real)

I receive as many as ten alerts per evening but the oldest is 39 and the closest is New Zealand.

And if you contact them to ask for an explanation there is not reply.

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
D
6:51 pm EST

AdultFriendFinder Total scam artist

Evelyn Velez trying to scam me, same story, I love you I want to be with you. No different than everyone else is reporting. Claims she's stuck in Dubia, bank won't except her travelers check, needs money sent via FEDEX. I started talking to her about 2 weeks ago, not knowing better. About 3 days ago she started asking me for $250. I googled her name found out she was a scam artist I confronted her with it. She immediately said she wasn't a scam artist and everyone is trying to blackmail her. Do not trust her she is a scam artist. I made the mistake of giving out my email address and home address, hope it wasn't a mistake. In Email I had to set her name to go directly to Spam because she keeps bugging me every few hours. I told her I refused to send any money but she wont give up.

Read full review of AdultFriendFinder and 1 comment
Hide full review
1 comment
Add a comment
S
S
sango
, GB
Jul 11, 2011 1:39 pm EDT

Over 80 percent of the UK single female profiles aged 18-40 are now very obvious fakes. I report them constantly but AFF does nothing. Not even removing the profiles in many cases. I wonder if AFF itself is posting fake profiles to make it appear that there are more female members than is actually the case. Or at the very least turning a blind eye to the scammers with the same aim in mind

ComplaintsBoard
D
8:44 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder no english now in hong kong

It is now impossible to access any of the adult friendfinder sites in Hong Kong in ENGLISH .
I cannot access the help line or even use my membership which only expires in Nov 2011 .

Is this a rip off or not ?

sincerely - david kirkman

Read full review of AdultFriendFinder and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
B
B
bgacc
Hackensack, US
May 22, 2011 10:19 am EDT

Socialbugg.com is a Free site of singles. You should try them out or Facebook.com...both sites are free. You can't lose and there's plenty of singles.

ComplaintsBoard
F
6:18 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder Unauthorized Charge

They charged my account for $134.99 on 11/26/2010 without authorization. I even have an email I sent to their billing department back in February of this year and they still charged me. What could possibly cost $134.99? Already did the paper work at the bank, filing a police report Monday and then the bank will file the claim. I believe these idiots at AFF think people will be too embarrassed to complain. I would open my profile to the public. Most are pretty raunchy but that only lends to the fact that people might be embarrassed and those profiles are probably fake anyway. I would complain if it was $5.00. You just don't steal from people!

Read full review of AdultFriendFinder and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
T
T
trish 35
Memphis, US
Nov 29, 2010 2:46 am EST

I just had the same issues. Toys r us.com charged my credit card an additional 160.00 when they already taken out the amount of the 2 orders I placed. I called customer service and was told that was an additional hold that would come off in 3 days. My credit card company said the charges actually posted and came out of my acct. I am now waiting for toys r us to refund my money asap.

SuzanneJeanStokes
SuzanneJeanStokes
Darwin, AU
Nov 27, 2010 7:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

FRANK ERICKSON (Francis Henry Charles) late (a great bloke) CHINDERAH NSW AUSTRALIA ERICKSON Eva Ellen late Chinderah New South Wales Australia .. Dearly loved parents of Patricia, Robert, Barbara, Douglas, Neil and David... READ MORE HERE http://globaldisabilitynetwork.com/forum/viewtopic.php?f=17&t=79

P
P
PurpleOcelot
Carrollton, US
Nov 27, 2010 6:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yeah, you are correct. These ripoff sites depend on people being too embarrassed to say anything when they are overcharged and bilked out of hundreds of dollars.

You can file a complaint with the FBI at www.fbi.org. I would suggest filing an internet fraud complaint, since this was dealing with the internet.

ComplaintsBoard
T
10:10 am EST

AdultFriendFinder False charges

Apparently Adult Friend Finder is charging my credit card $17.85 long after I'd cancelled my account with them. This site has become a total rip off and needs to be shut down. I joined AFF once before a few years ago and actually kind of liked it. I even met someone from there and we had a good time together. Skip ahead three or four years and this site thinks it has a license to steal. I should've known something was up when I clicked silver membership and it charged me for a gold. But, I thought it was my mistake and let it go. Just in case, I turned the auto-renew feature to off so I wouldn't be charged further. Then, I just happened to check my credit card activity a couple of days ago and I see a charge for $17.85 from a company called BILLFF.com at [protected]. This seems to be an Adult Friend Finder company. Now, I have to cancel my card and be issued a new one or AFF will keep charging me whether I cancel with them or not. This will be the second time in 6 months I've had to do this. The other time I was ripped off by a company called megaupload___another company that charges your card and gives you nothing. Before this year, I'd never had a single problem with purchases made online. Now, I don't know who to trust. I've found out that a good indicator that you're dealing with a ripoff is when you complete the transaction but no receipt of the charges is sent to your email. This happened with both megaupload and AFF.

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
P
3:37 pm EST

AdultFriendFinder Bad service

I tried a month on the website "adult friend finder" I was not please with the website for many reasons that others have already stated. I cancel the account. After I had canceled the account, I was bill AGAIN for the website. I didnt even have an account with the website anymore! I tried using the email listed on the website and I got no response. I tried canceling the transaction through my bank and that did not work. After a little bit of searching on the internet, I found a phone number to call. The website is run by Various, Inc. You can contact them with the phone number [protected]. They tried hassling me into keeping my account on their website by offering 1 and 2 months for free. DONT FALL FOR IT! After listening to the mans offers, the finally charged the amount back to my card. I will never use this service or any like it again. Hope this helped someone else out.

Read full review of AdultFriendFinder
Hide full review
ComplaintsBoard
E
1:00 pm EDT

AdultFriendFinder Fake profiles

Been on adultfriendfinder they make up fake profiles people never can meet once u get close to meeting them they all of a sudden move there profile or else they get dropped for abuse i believe the whole thing is a scam ive had almost a thousand women flirt with me but never met one i have spent 220 dollars on this site some of the worst money i ever spent also there are lots of profiles that come from different countries girls asking for money also girls get on there wanting you to vote there *** videos or else they are cam girls trying to get money its pathetic.

Read full review of AdultFriendFinder
Hide full review

AdultFriendFinder Customer Reviews Overview

AdultFriendFinder is an online platform designed for individuals seeking adult dating and hookup experiences. The website offers a variety of interactive features such as chat rooms, webcams, and private messaging to facilitate communication between members. Users can create profiles to express personal interests and preferences in order to find compatible matches. The service is membership-based, with various subscription options providing access to different levels of functionality. AdultFriendFinder emphasizes a user-driven experience, allowing members to explore a range of connections from casual encounters to more serious dating arrangements.

AdultFriendFinder In-depth Review

In summary: AdultFriendFinder is a well-established online platform designed for adults seeking casual sexual encounters and hookups. With a large user base and various interactive features, it offers opportunities for individuals to explore their sexual fantasies and connect with like-minded people. However, users should be aware of the potential privacy concerns and ensure they understand the subscription costs before committing.

Overview of AdultFriendFinder: AdultFriendFinder is a comprehensive adult dating site that caters to a wide range of sexual interests and preferences. It is known for its open-minded community and provides a platform for users to express their sexuality without judgment.

User Registration and Profile Setup: The registration process on AdultFriendFinder is straightforward, requiring users to provide basic information and verify their email addresses. Setting up a profile involves answering personal questions and specifying sexual preferences, which helps in finding compatible matches.

Privacy and Security Measures: AdultFriendFinder has implemented several privacy and security measures to protect user data. However, it has experienced security breaches in the past, so users should take additional precautions, such as using strong passwords and being cautious about the personal information they share.

User Interface and Navigation: The website's interface is somewhat cluttered but functional. Users may need some time to get accustomed to the various sections and features available. Navigation can be overwhelming at first, but becomes more intuitive with regular use.

Features and Communication Tools: AdultFriendFinder offers a range of features, including live webcams, chat rooms, and private messaging. Users can also share their own content, such as photos and videos, and interact with others through likes and comments.

Quality of User Base and Demographics: The platform boasts a diverse user base, with members from various age groups, sexual orientations, and interests. However, the prevalence of fake profiles and bots is a concern, and users should be vigilant when interacting with others.

Search Functionality and Matchmaking: The search functionality is extensive, allowing users to filter potential matches based on a variety of criteria. Matchmaking is primarily based on individual preferences and the information provided in profiles.

User Interaction and Community Features: AdultFriendFinder has a strong community aspect, with forums, blogs, and interest groups that allow users to discuss topics and share experiences. This fosters a sense of community and provides more ways to connect.

Mobile App Availability and Usability: There is a mobile app available, but it is not as fully featured as the desktop version. The app's usability is decent, allowing users to access the platform while on the go.

Subscription Options and Pricing: The site operates on a freemium model, with basic features available for free and premium features accessible through a paid subscription. Pricing can be on the higher side, and it's important for users to review the subscription terms carefully.

Customer Support and Services: Customer support is available through email and a comprehensive FAQ section. Response times may vary, and some users have reported difficulties in getting timely assistance.

Success Stories and User Testimonials: While there are success stories of people finding hookups and even long-term relationships, these are not prominently featured on the site. User testimonials about the platform's effectiveness are mixed.

Safety Tips and Guidelines for Users: AdultFriendFinder provides safety tips and guidelines to help users protect themselves online. It's crucial for users to take these seriously and practice safe online behavior, especially on a platform with adult content.

Pros and Cons of AdultFriendFinder: Pros include a large and diverse user base, a variety of communication tools, and a platform that supports sexual expression. Cons are potential privacy concerns, the presence of fake profiles, and a somewhat dated user interface.

Final Verdict and Recommendations: AdultFriendFinder can be a fun and engaging platform for those looking for casual sexual experiences. However, users should approach it with caution due to privacy concerns and be prepared to invest in a subscription to get the most out of the site. It's recommended to start with a free account to explore the site before committing financially.

How to file a complaint about AdultFriendFinder?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register to create one.

2. Navigating to the complaint form: Once logged in, locate and click on the 'File a Complaint' button, which you can find at the top right corner of the website.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of the main issue you have encountered with AdultFriendFinder.

4. Detailing the experience: In the complaint description, thoroughly explain your experience. Include key areas such as:

  • The specific problems you faced with account access, billing, or service on AdultFriendFinder.
  • Any relevant transactions, including dates and amounts, without disclosing full payment details.
  • The nature of the issue, whether it's a technical problem, customer service complaint, or a concern regarding the authenticity of profiles.
  • Steps you have taken to resolve the issue with AdultFriendFinder and any responses received from the company.
  • The personal impact of the issue, such as wasted time, financial loss, or emotional distress.

5. Attaching supporting documents: Attach any additional documents that support your complaint, such as screenshots or correspondence, but ensure you do not include sensitive personal information.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred, and the 'Desired Outcome' field to specify what resolution you are seeking from AdultFriendFinder.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is clear and all the details are correct.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to file your complaint against AdultFriendFinder.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates related to your complaint or review.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

AdultFriendFinder contacts

Phone numbers

+1 (408) 702-1040 +1 888-575-8383 More phone numbers

Website

adultfriendfinder.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AdultFriendFinder?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AdultFriendFinder Customer Service. Initial AdultFriendFinder complaints should be directed to their team directly. You can find contact details for AdultFriendFinder above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AdultFriendFinder. Discuss the issues you have had with AdultFriendFinder and work with their customer service team to find a resolution.