Acushield Financial — FRAUD - I WANT MY MONEY
I have been part of the debt reduction program for about 3 1/2 years. I begain when it was Debt-Co, and then the name changed to AcuShield Financial. A few months ago I chose to opt out of the debt reduction program because I was (and AM) TOTALLY DISSATISFIED with the lack of communication. Negotiations for settlements were not being negotiated, and when I pressed and pressed and pressed, I still got no action. I finally told them I was totally unhappy with them and I wanted the money in my "set-aside" account refunded to me. They told me it would be 45-60 days - - - it has now been far longer than the 60 days, and repeatedly I've written emails and called with NO RESPONSE. Only one person there will respond to me, and she apparently has no authority to get the check mailed and even after repeatedly going back to her, I've received no answer. If I had seen all the complaints on line that I am now seeing, I would NEVER have signed a contract with them! I will say that for awhile they did settle some of my debts, but when it got down to the last 20% of debt, they DID NOTHING. I wonder how much interest they are making off MY MONEY!! This is FRAUD, and I want my refund. Someone needs to do something about this company.