Menu
CB Home Improvement and Maintenance Ace Hardware 7138 Fulton Dr. NW, Canton, OH, 44718, US
Ace Hardware company logo
Ace Hardware
reviews & complaints
Ace Hardware company logo

Ace Hardware

7138 Fulton Dr. NW, Canton, OH, 44718, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
C
11:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ace Hardware - official complaint against store manager/ inappropriate behavior

Dear Sir or Madam:

I am writing this letter to inform you of the inappropriate behavior and unwanted sexual overtones, regularly being used in the workplace by one of the managers in this company, Jamie Royer, of E&H Ace Hardware at, 7138 Fulton Drive NW Canton, Ohio 44718.

As a representative of Ace Hardware, Ms. Royer is anything but reflective of what this Company stands for, rather she is the exact opposite. Jamie portrays and welcomes unprofessionalism, misconduct and inappropriate behavior, in the workplace. She initiates inappropriate conversations, with the all-male staff team that she has been positioned to manage and often uses the Company's employee communication system, or otherwise known as, employee headsets, as the form of delivery, for her sexually inappropriate commentary, "pet names" and other out of line suggestions and jokes. Jamie sends unwanted text messages and photos, unrelated to work, to all of the employees at the store where she manages. The nonessential and completely inappropriate misconduct Jamie constantly depicts, in and outside of the workplace, has become routine and expected at work and most importantly, has created a stressful and uncomfortable space in the work environment.

Previous attempts have been made by employees, in direct conversations with Jamie, to bring awareness to the ongoing issues, the uncomfortable work environment that she has created; And to clearly express the absolute lack of interest, anyone has in engaging in this type of behavior with her or to even be subject to these type of conversations. In those moments, Jamie asks, "Are you going to report me?" The truth is, to distance yourself from the vulgarity of this entire situation is simply not possible with Jamie as the boss. Regardless to the attempts made to dismiss her misconduct, her behavior continues.

Within days, of the above referenced conversations, Jamie started giving out unexpected opportunities for training, additional responsibilities and assigning "lead roles, " to select employees, who have taken on greater responsibilities and job duties at her request, all while making promises of promotions and raises, following what she claims have been by conversations with Corporate.

Jamie has been entrusted into a position where it is her job to set a higher bar for appropriate humor and conversation, in the workplace. Instead, her behavior has created a space where the perception is, that this kind of commentary is sanctioned by the Company. Jamie misuses the authority and respect her position holds. Jamie is NOT reflective of the ethical and moral standards of the Company.

Please consider this my first formal request, that you kindly and immediately take up the matter and take any necessary action.

Yours Sincerely,

Concerned Persons

Read full review of Ace Hardware
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.