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3.7 3 Reviews

Accountsbay Complaints Summary

2 Resolved
1 Unresolved
Our verdict: With a good resolution rate, Accountsbay generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Newest Accountsbay reviews & complaints

ComplaintsBoard
W
7:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Accountsbay scam/hoax

I tried to buy a WOW (EU)-account from this site, as naive as I was, i didn't care to google the company first... After (today) 3 weeks and 3 days later, about 15 talks with the online-chat-"support" later, i tried again today, to see if they could arrange for me getting the account... As usual, the "manager" was not around. I'm just going to paste the last chat-log, as there is too much to paste from all logs:

Chatscripts [protected]@mioot.com to me

show details 8:40 PM (7 minutes ago)

Selina:hello
Selina:what can i do for you ?
Daniel:hello
Daniel:you can give me the account i bought
Daniel:i have waited 3weeks and 3 days now
Daniel:thanks
Selina:which account ?
Selina:can you give me your ordercode?
Daniel:account i bought: [protected]@hotmail.com
Daniel:i need a password-reset
Daniel:thanks
Selina:we have give you all the account information, conclude the secret answer
Selina:you can reset a new password by yourself
Daniel:YES, but i still need the password to the account
Daniel:because the account is not on my mail, so how can i reset password?
Selina:you can use the information to change the email
Daniel:how?
Selina:you can change it to your owm mail
Selina:i can not do it
Daniel:HOW? I DONT KNOW WHAT EMAIL IS ON THE ACCOUNT
Daniel:THE ACCOUNT IS ON YOUR EMAIL
Daniel:in what country are you located?
Selina:ok
Selina:you can come back 7 hours later
Daniel:NO
Selina:the manager can help you about th
Daniel:YOU NEED TO FIX THIS NOW
Selina:that
Daniel:I HAVE WAITED ALLMOST 1 MONTH
Daniel:DO YOU UNDERSTAND ENGLISH?
Selina:i have not the account informationo
Daniel:YOU ALLWAYS SAY COME BACK LATER...
Daniel:WHAT COUNTRY ARE YOU IN?
Selina:i have not the account information, if i have, i will do it rightnow
Selina:but i have not
Selina:chian
Daniel:THEN WHY ARE YOU ON THIS ###ING CHAT IF YOU CANT HELP ME?
Selina:china
Daniel:ARE U ###ING STUPID?
Selina:i have told you sir, i have not the account information
Selina:only the manager have it
Selina:i want to help you, but i have not the infomation
Selina:you can understanding
Daniel:YES, AND YOU HAVE PROMISED ME EVER DAY FOR 2 WEEKS, THAT YOU HAVE TO WAIT FOR THE MANAGER
Daniel:WHY HAVE THIS NOT BEEN FIXED? I HAVE TALKED WITH YOU EVERY DAY FOR 2 WEEKS
Selina:i have promised you two weeks ago?
Selina:i dont remember
Daniel:EVERY DAY FOR 2 WEEKS, YES
Daniel:THAT IS... LETS SEE... 14 TIMES
Daniel:_14_ TIMES I HAVE TALKED WITH YOU
Daniel:ALLWAYS THE SAME ###
Daniel:###ING SCAMMER-###

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Nallee Achille
, US
Sep 10, 2018 12:32 pm EDT

Request for cancellation membership
agreement #[protected] . Name muryette charles
address 52 ledge rd .Waltham ma 02452
phone [protected]
mail frednelachille@hotmail.Com

ComplaintsBoard
B
11:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Accountsbay This Paladin was supposed to be Blood elf female [censored]

Listen to me. I've been through a lot of ### in my life. Nothing compares to this crap they're selling. I order a ###ing Blood elf. Level 85. Horde. Paladin.

###ing female. ###ing dances. ###ing sexy.

I got a ###ing dude.

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scrapyard
4, US
Aug 04, 2011 12:09 am EDT

"Listen to me. I've been through a lot of ### in my life. Nothing compares to this crap they're selling. "

Wow. I feel bad for you if everything in your life pales in comparison. Honestly. It's just a game. You WoW folks need to step back for a moment and re-### your lives. I dated an guy that played this game so much it destroyed our relationship and forever changed my views on him and the game.

Don't let it get to you, too.
It sucks that you were falsly lied to and sold an incorrect item.. but, ultimately, it's a game.

ComplaintsBoard
T
12:00 am EST

Accountsbay Terrible scam!

Accountsbay.com aka thsale.com aka accountsbay sold me two accounts in december 2007. After 14 days, both were disabled due to an economy exploit banned. When I emailed blizzard, they said that a chinese company sold me accounts, and they will not reopen the accounts under any circumstance. Stay away from this company at all costs!

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Mestal
Chattanooga, US
Jul 22, 2011 12:34 pm EDT

I am currently having to deal with them after learning my lesson. So let me save you some trouble. I purchased an account for $98, I received the login info for an account, but they would not give me the answer to the security question. Two days later, the password to the account was changed (not by me). I went back to their live chat, explained I couldn't access the account, they told me to choose another account from their list. I chose another, again received the login info, but no secret answer. Two days later, the same thing happened. I went through this two more times. On the fouth account, I logged into the account manager and recorded the previuos owners details (first and last name), which were still on the account. I searched for this person on facebook and luckily found him. After a few im's I discovered that this account had been hacked from him a few weeks earlier, but that he really didn't care because he hadn't been playing much. I explained to him what had happened. He eventually gave me all the account details and wished me good luck, at which time I went and changed all the info and put an autheticator on the account. It is a week later and I still have the account.
After all this headache, I did end up with an account...not the one I purchased nor the one I wanted. But I was extemely lucky to have received anything and then only because of the gracious previous owner.

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Mestal
Chattanooga, US
Jul 21, 2011 1:22 pm EDT

No doubt about it, accounts.bay.com is a scam. I am currently having to deal with them after learning my lesson. So let me save you some trouble. I purchased an account for $98, I received the login info for an account, but they would not give me the answer to the security question. Two days later, the password to the account was changed (not by me). I went back to their live chat, explained I couldn't access the account, they told me to choose another account from their list. I chose another, again received the login info, but no secret answer. Two days later, the same thing happened. I went through this two more times. On the fouth account, I logged into the account manager and recorded the previuos owners details (first and last name), which were still on the account. I searched for this person on facebook and luckily found him. After a few im's I discovered that this account had been hacked from him a few weeks earlier, but that he really didn't care because he hadn't been playing much. I explained to him what had happened. He eventually gave me all the account details and wished me good luck, at which time I went and changed all the info and put an autheticator on the account. It is a week later and I still have the account.
After all this headache, I did end up with an account...not the one I purchased nor the one I wanted. But I was extemely lucky to have received anything and then only because of the gracious previous owner.

J
J
Jerri.6453
Barrie, CA
Apr 16, 2011 3:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have bought an account from accountsbay and to tell you the truth they did exactly what they said they would do. Provide me with a good priced account and amazing support. AND I DO NOT WORK FOR THEM! Pure Customer here guys. u can trust them they took care of me and im sure there is alot of haters out there. take the plunge and give a lil trust like i did and it pays off.

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Tange
Palm City, US
Apr 01, 2011 8:24 pm EDT

oppps sorry about the double post

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Tange
Palm City, US
Apr 01, 2011 8:23 pm EDT

Welcome to mioot Live Chat system. Our representative will be with you shortly.

Now you are chatting with Anna D
Anna D: hello
Anna D: may i help you?
Samantha: are you away of this website right here?
Samantha: AccountsBay.com — Terrible scam!
Samantha: i was looking at your reviews
Anna D: can you tell me do you want to sell or buy account?
Samantha: are you based in america?
Anna D: no, we are in China
Samantha: oh well nevermind then thank you anyway

D
D
Damy T
, US
Mar 17, 2011 12:40 pm EDT

I like how AccountsBay actually comes here and posts that they aren't scammers. AccountsBay is owned by THSALE who has arguably the worst reputation in the industry. THSALE owns a couple dozen websites which they if you compile the list of all their websites and the amount of complaints each website has, they likely have over 10, 000+ complaints all together.

Go type "thsale" in complaintsboard and they have over 230+ complaints
Go type "accountsbay" in complainsboard and they have over 40+ complaints
Go type thsale scam" in google, and you will see dozens of pages of nothing but scam reports.

In the end, you can believe one guy named King from THSALE or you can view the thousands of complaints online from victims which hopefully you won't be one if you avoid THSALE at all costs.

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Accountsbay.vom
Brisbane Metro Area, AU
Dec 14, 2010 2:18 am EST

Accountsbay.com discount coupon code changed.

"VIP10" is the new code, 10% discount.

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Accountsbay.vom
Brisbane Metro Area, AU
Mar 23, 2010 12:13 am EDT

Hi Happybob,
This is King from accountsbay.com. I'm so sorry for the inconvenience because of our technical defect. We are using a new tool live help system, the problem which you mentioned happened in several days. But now, we have fixed the the problem, you can use our live help very safe. Thansk for your support.

H
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Happybob
, PL
Mar 14, 2010 12:23 pm EDT

I don't know how is with Buy account's, but i sold them my 3 account's and all was good i mean payment... But Yall must really becareful when ya buy/sell acc... sometimes when i eneter chat window, i see talking operator with some buyer/seller.. many times i seen all passwords etc. one time my friend enter US account he saw in conversation beetwen accountsbay and some buyer... he write all infos he seen ... And trust me he was playn on someones account! But he didnt hack it, he even dont take any money:) Nothin:) Just leaved some message to the owner;) about AB:)

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Accountsbay.vom
Brisbane Metro Area, AU
Jan 13, 2010 1:50 am EST

Hello everybody, I'm from accountsbay.com, my name is King. I've been working for accountsbay.com for 3 years. I'm offering 10% discount for wow account. Coupon code "King0010". I know the chat record for long. But i'm never care of it. The guy who post it here created you. Almost the chat is ture but i didn't say the last sentence. I'm from Australia, not Europe. I am not our company.
About the ubbthreads markeedragon, i need tell you a story. The owner of the markeedragon was an account seller, we bought many accounts on Markeedragon.com and also from the site owner. On the early of our business, we are both happy, but after 1-2 months later, we found out that almost all the accounts was recalled back. We contacted him to try to get back the accounts, but no lucky, he couldn't. We thought that if he can refund half of the payment to us. No.. he refused . So we have to put disputes on paypal, then our markeedragon account was banned and got very very bad rep on it. We are sad for this. That's our company policy, we have to do that. I hope you can understand us. Thanks. There is some unhappy things happened in our business occasionally, but our company never do fraud and scam. Thanks for all the poster who support us. Please understand us who post our bad things or call us creaters. Anyway thank you for reading all my posts. Thank you vey much. My MSN: King.vip@accountsbay.com and Accountsbay.vip@hotmail.com. Please contact me for any questions or problems. Thanks.

Is Accountsbay legit?

Our verdict: Accountsbay's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Accountsbay's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Accountsbay earns 64% level of Trustworthiness

Good Credibility Notice: Accountsbay rated around 64% by Complaints Board. Generally safe, but exercise caution in information sharing.

Accountsbay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Accountsbay.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Accountsbay protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Accountsbay has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with Accountsbay has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to Accountsbay. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Website

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