The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Acai Nutrahealth/Nutiburstscam - Kate's story

Yes, I fell for the Kate Story!

I placed an order for "free" product requiring only a $4.95 shipping and handling fee.

Seven days after placing the order I learned that the company, and claims of success, were nothing but a scam.

I attempted to contact the company, via phone number on the order confirmation, and received a recording saying that emailing them could provide quicker service. I sent an email to the address given, being : [protected]@acianutraburst.com. Then someithing weird happened! I was typing another email, to Sivitrol Cleansing System BFT, and looked back to my sent folder and it wasn't there!! I went back to my inbox and the email I sent came back indicating that I had sent it to myself. I tried again and again...checking and double checking the email address. I use computers...but this was beyond me.

My order was placed on the 9th of August, and this occurance happened on the 14th. After reading about the unauthorized charges to other customers, and there not being legit, I made the decision to call in my debit card. I explained to the card company's customer service. It was suggested that I report it as lost/stolen and "freeze" the card. It's a hassle...autopays and all...but hopefully things wont be catostrophic come Monday morning.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.