ABX Express
reviews and complaints

My address is in kuching, sarawak.. But my item is in kota kinabalu, sabah.. The item is still there for 2 weeks.. When I track it.. It still on "route scan".. But my address is in kuching.. So please make it fast or your customer wont use the abx service anymore.. So please.. Send it to me as soon as possible.. Am I need to wait for a month for it to arrive?

What is the status of my parcel that arrived at ABX branch since 12/09/2020 till now? What makes it took that look period of time to sent the parcel to my address? The parcel is already received by the branch but still not out for delivery until now 21/09/2020

Barang saya dekat kotakinabalu hendak ambik masa sebulan dan sampai sekarang langsunh tiada perubahan.. Any in out tracking semua updated pun tiada.. Sangat2 teruk! Dan lambat! Saya harap akan dapat berita untuk kedua item ini! Yang dah sekian lma tiada berita! Tolong selesaikan masalah ini secepat mungkin! Dan berikan kerjasama yang selanjutnya!

I get miss call from your courier and cal back and tell me that my item was unsuccessful deliver due to nobody at home on that time. He tell me to pick up kat abx bukit ubi but when I go my item was nit at there.. Here my tracking no 8352579384. Worst service forever

Bossku. Apa hal barang yg dikirim lambat sampai? kenapa boleh jadi "shipment hold" barang yang saya order untuk no. Tracking [protected] ?

Selamat pagi kepada pihal abx. Minta kerjasama anda supaya menukar Abx daerah kanowit sarawak kerana layanan disana sangat sangat tidak sopan . Minta tuan/puan memberi kerjasama kerana ramai pihak yang tidak suka ABX Kanowit . Harap maklumat ini dapat memberi kesedaran kepada individu tersebut . Sekian terima kasih

Tracking no : www000001211823 belum ada status sehingga kini. pls update.

Order made by:
Caroline binti ansu
Jabatan pengairan dan saliran keningau
Peti surat 13
89007 keningau
Sabah
Tel: [protected]
Email: [protected]@gmail.com order no: [protected]
User id: 011022
Date & time: 02/09/2020, 2:23pm
Order status: www000001211823
By warehouse penang
On 03/09/2020, 12:26pm
Packed by: n/a
Shipping information:
Yahya ibrahim
Kementerian pertanian dan industri makanan,
Aras 7 & 8, wisma pertanian, jln tasik luyang
Beg berkunci 2049
88624 kota kinabalu
Sabah
Tel: [protected]

How many weeks how many month I need to wait until will sent the item. No update. Keep route scan. Update out delivery but still no sending the parcel to the address.
Shipment out delivery at night?

ABX Tracking No.: SHX34471182CMY
Online Shop : Shopee
Order Date : 04/09/2020 (Friday)
Shipped Date : 07/09/2020 (Monday)
Parcel received by ABX : 11/09/2020 (Friday)
Parcel out for delivery : 13/09/2020 (Sunday)
Parcel out for delivery : 14/09/2020 (Monday) - Delivery attempt failed but no calls from ABX.
Parcel out for delivery : 15/09/2020 (Tuesday) - Delivery attempt failed again. Still no calls received from ABX.
Parcel out for delivery : 17/09/2020 (this is the last update as of today 18/09/2020)
On 17/09/2020 called ABX about the parcel. The staff informed that they outsourced the delivery service which this runner is "normally" late in delivering parcels and always holding parcels for too long?!.
She gave me the runner HP number [protected] and the runner kept rejecting my calls every time. Obviously.
I became helpless as the staff also said, even if they call the runner to fasten the delivery, if he/she refused to keep his/her word, there's nothing they could do about it?!
Please, I want my parcel!

P/S: Please see attached self-explanatory screenshots.

Regards,
Helpless Customer.

I didnt accept My parcel SHX08224480CMY but ABX note as successful delivery.

I am complaining through this way because I already complain through call, but no action taken. The parcel was collected by abx on 29th august. Untill today, 17th september I havent receive my parcel. And no additional information given when I call abx kota kinabalu. I am filing this complain for u to do a better service next time. Thank you. Please make any response regarding this complain.

May i ask why the parcel keep route scan
Parcel tracking number CNEMA000002483

My customer waiting the item so long

My parcel 131410016102105 stuck at 'Route Scan' 4 days ago. No update and nobody help me to solve this problem !I've already urged! WHY ALWAYS ABX SO SLOW! BAD SERVICE!

My parcel almost 5day didn't delivery to my home.

Hi, my tracking is NHY00555685, 03/09/2020 it's already arrive at abx Kota Kinabalu warehouse, but until today 14/09/2020 it's still haven any update on the tracking status and doing delivery. May I know what happen on it? Or the parcel is gone ? Please settle on it

pls deliver this parcel LZXLA0000396878. Temporary will end 1 day left. The parcel almostv2 week at ABX Kuching. Please faster. Tq

I have took order from China. When my parcel arrived my country, Malaysia, abx express in charge of transit. Then my parcel delivered from west malaysia to east malaysia (sabah), it took only 3 days. Another 3 days passed, my parcel arrived my city-Sibu. Ok, terrible things here come. The route scan processed by abx sibu took more than a week n yet still havent arrived my final destination. Hell. Is my parcel contain very dangerous element? Even Custom not need to take so much time to pass the process. I hope you can be more professional on your work please.

i haven't get my item . keep update item will be delivery but until now i haven't get that item.

No notification prior to delivery. Received 10 continuous phone calls in 5 minutes while at work. Called back after 5 minutes to find out that delivery had arrived. As no one was at home I asked if another arrangement can be made. Delivery person wanted to drop it off at lobby just like that. I declined and was rudely told off that parcel will be taken back to office. When asked when can it be sent again, I was not given an answer and person hung up on me.

1) not be delivered on time
2) need to go to office at Bandar Baru Bangi
to claim the Item
3) Customer receiving broken item/parcel even though already patch on the fragile sign
4) casualties were 2of 5 broken amber bottle and causing the order package which is on the same parcel to spoiled and cannot be used anymore
5) i am issuing a complain so that i can make a refund either with the seller or the company as for the poor services
6) i need your team to reply this complain at
My email ; [protected]@yahoo.com
7) Parcel tracking No:
[protected] Toslan Ali
8) i hope your team can improvise the courier services
9) i hope your team can email me a report for
The casualties so we can make a refund from the seller
That is all, Please make the report so we can make a refund.
Can contact me for more information
+[protected]/muhammad Elyas