ABC Cargo
reviews and complaints

Hi,
I have done a shipment from Riyadh to India 40 days back through ABC cargo, But still i am not able to track it. I tried calling their people, i also sent messages but nobody is responding from the company. How i make sure that my items will be delivered and is there any way i cant track my shipment to india.

Please help anyone here who knows where to complaint and through which channel

Dear Friends & to all the readers in this forum,

I would like to share my experience of dealing with this company called ABC cargo in Dubai.

I have sent 2 cargo with them and I was told that I will be receiving within 20 days but today it's more than a month.Everytime I ask them they come with the same reason as it's stuck in Bangalore customs.

The best part today when I checked with their Delhi office they are saying it's in Delhi Customs..It has been a horrible experience so far dealing with this company.

I have spent a reasonable amount on calling from India to their Dubai office just to hear their false assurances and commitments.

As of today I am not sure when I will receive my cargo because they have been lying from Day 1.

The only option now I am left after going through such a pathetic experience is to take up strongly with the relevant authorities.

Regards

Santosh Amin

I have not received my cargo for over 100 days now and they still tell me that they do not know when it will be delivered.
I see something very fishy here- they seem to be collecting money and cargo - but i have a very big doubt if they are actually sending it.
Is there a consumer satisfaction number that we can call.
My AWB number is 81115 shipped on 15/05/2019.
They are not giving us a proper answer as to when we can get the shipment- if we get it that is. PATHETIC

This is the worst service I have used in my life staying in UAE. I have wrongly used this useless service to cargo my household items to India kerala on June 5 . It was about 88kg with package tracking number SMZ4216. I am in regular contact with the customer care department and they have zero knowledge on the package status and just advise that the package is in custom clearance to avoid the caller. Their online tracking system is a blunder, till today Aug 18 it says the package is in abudhabi port . I have also send many emails to the stupid company and they just don't bother to reply me at all . I am going to give a consumer complain to UAE government to cancel all services of the company as soon as possible since other customers are safe falling in to their trap . My only wish is now to refund service amount back as I am leaving to other country and cannot use the package any more in India once it is delivered . Also will inform every one not to use the ABC cargo service as this is the worst cargo service in the entire UAE.

I sent all my items weighing abt 105 kg by sea cargo frm Abudhabi on May 25 th 2019. Till now hv not received the delivery. I called dubai head office twice. They keep saying customs clearance problem. I am really distressed. If its not getting clearance they can send back to Abudhabi. I don't want to loose all my items. I trusted this company. My tracking no is SMZ 42065

It's been shame full to inform you that you guys are worst with your services. Please close your company if you cant give service that you have promised. I need you to resolve it asap. My cargo was done on 15 may 2019 you guys are so fast in your services that it's been 3 months I didnt received it. My shipment no is AAQ24488. Make sure you guys deliver asap. Tou guys dont respond to any email or calls. And seriously company is worst.

We sent some cargo from Alain U.A.E to my residence at Banglore in early June and was tild that it will be delievered with in 3 weeks. When i enquired on 31st July i was told that it is in customs ckearence delay and will be delievered in 2 weeks. But to our surprise it was delivered next day. It means that the answer given to us was prefabricated without knowning any details of shipment. Morever majority of our items e.g. portable air conditoner, shoe rack, show piece stand etc were found broken when delievered because of improper packaging and very bad handaling. If one or two items are broken then we can understand but majority of items damaged definetly denotes improper packaging and bad rough handling. Really very sad and bad experience. Please look into it.
K.B.Bali. [protected]
Bill no. SLN71168

ASH33227
its been 20 days parcel is still at operation facility which is the second day activity. since then no movement as i track online. i wrote about this couple of time, feedbacks, complaints... no response at all.
one of the pathetic service provider with worst customer service.
i will never use their service in my life neither i will recommend to my friends and family member.

My Name is Raja Kuntella,
I have sent 2 parcels on july 04th 2019. now i am calling them to trace my parcel. They are not at all responding. when i was sending the parcels they said with in 12 to 15 days parcels will be reach my home. now i don't know where are my parcels. They are not providing India branch contact number.They are not giving guarantee about my parcels. Worst Company and Worst service.

This is complaint about ABC cargo services what this company was giving to costumer service in Dubai.this country is very good in costumer services but because of this some company spoiling country images, I will request to Dubai police stop this type off company's form country.45 days has Finnish still my cargo was not come. they said that will reached in 15 days but one of my friends went to this office no one responded properly and they r not taking any responsibility of my cargo .i will suggest that don't use this ABC cargo services

My 3 boxes with bill number ASH32392 was shipped from Sharjah to India Hyderabad, on 21st may 2019. Till now I don't receive the cargo, no proper response when called at Dubai headoffice. These many days passed and still no proper status when tracked on company page. Very poor and worst service these ABC cargo services are. Please check where the parcels are stuck and deliver on address.

Dear team,

I had asked for an air cargo from Sharjah, UAE to Kodungallur, Kerala on 16th June 2019. The service was prompt till the time my stuff was picked and I had paid the money.After that there was no call from your side and I had to follow up through whatsapp where there was no response.I am in India and asked my friend to call from UAE to follow up. When he called (this was 4 days back), they informed that the cargo has reached Kochi and is waiting clearance. I know about Logistics and know you do not need 4 days for clearance.

Also the commited date was 7-10 days from the date of pickup. Till today, there is no call or my cargo has not yet come.

Please call on my registered India numbers with you

1) [protected]
2) [protected]
3) [protected]

We have booked a shipment on 20-06-2019 from your bur Dubai branch on contact number 0565395356 for Porbandar which is in Gujarat, India where a commitment of 15 days was been given to us. When I asked for the update the employees are just giving excuses that it is under clearance and they can't commit on the delivery period and the staff are also rude as they hang up the phone on our face if the tracking number or the update is been asked from them. Really regret of making a choice of sending our stuff with ABC Cargo where just for the sake of making a sale fake commitments are given to the customers and the worst customer service I have ever come across.

I have sent 2 boxes through your company on 15th of June. I was told that it will be delivered with 15 days to Bangalore. 15 days over and i called you head office in Deira. They are rude and proving me wrong by saying that its under custom clearance and its impossible to deliver before 25 days. Please take some responsibility and do not play around with people stuff and money. ADR55111

They ask for 10 days for delivery from UAE to Kerala I leave 10 days before my expectations
Today is 20 th day, yesterday I received 4 box out of My 8 Nos and no one is responsible still
Even I call from Kerala to UAE ( might I spend the more money for phone and I got really very disgusting answers, Please dear friends never do this mistake, don't believe them find another way for Cargo or don't do this expensive [censored]ing mistake

Dear Sir / Madam,

To The Legal Team:

Kindly Note -

Regarding the Shipment from UAE to India (Hyderabad) ABC Ship Cargo

Number 1 : all the items sent from the UAE to India (Hyderabad) are broken, instead of Packing done by the ABC Cargo experts with an additional charges or separate packing charges are charged from the customer excluding the per weight charges.

Number 2 : Once after the parcel arrived to the destination, Courier Team misbehaved with the Ladies and shouting on ladies and fighting with ladies and demanding for 500 Rupees just to put the parcel at nearby staircase and wanted to throw the parcel on road and go away, finally my parents paid them the amount and took the parcel.

ONE QUESTION FOR YOU ALL, THE ABC CARGO TEAM

To break my items, i sent through ABC Cargo ?
To get insult of my parents / ladies, i took the help of ABC cargo ?

The Biggest Pain Points:
Lot of money spent directly or indirectly to gather all the items from the UAE
adding to the above, cargo charges 7 per kg sent upto 70.300 kg = 492.00 AED + 30.00 AED per each Packing Box's + Other Documentation Charges 20.00 AED
believing that everything will be at their safest place.

But But But But...

i do not want to write anything more on this because the pain what you have given to me and my parents cannot be shown or write...

Just looking forward for the positive favor in return.

Salesman Name : Mr. Kaleed
Date of Pickup : 03-03-2019
Location of Pickup : Ras Al Khaimah
HWB No or Bill No.. RK55592
For Further Information, find the attached Tax Invoice

Hello, my tracking id is AMZ42621.
It's been over 16 days I have sent cargo to India and still haven't received it. The tracking id doesn't gives proper details as to where my cargo has reached nor your website has any another branches in India to whom I can contact regarding it.
Could you please provide the details as to where my parcel is and if I can contact anyone in India about my cargo.
Please reply as soon as possible.