SUBMIT A COMPLAINT Complaints & Reviews / lg f/auto top loader washing machine

Sep 04, 2019

Lg / auto top loaderwashine machine 10.5 kg Model no wf-t1054mj Item code 703twhx2u577 Invoice no 47-cs-24656 date of purchase 07 july 2017 I purchased the above details lg washing machine on 7 july 2017. it worked under good condition till 2nd week of august 2019. After that it was not... / air conditioner

Aug 24, 2019

I baught a LG inverter AC from maharagama abans and they said I will get Three free services and need to service after four months.Now it has gone 5 months and I have called several times to maharagama showroom to get my free service . They said they have told to the service department and... / defective product/ poor customer care service.

Jul 30, 2019

Purchased a fridge from abans duty free on 22.07.2019. For us$ 575 (rs 100, 625/=). To my horror it did not cool. Abans service dept checked the fridge and stated it is a gas leak. Had to request for a replacement. Replacement approved. But sent from pillar to post to get the replacement... / poor customer service

May 25, 2019

My complaint to you is about your service at your showroom at Kottawa. The staff over there is not at all customer friendly and not interested to promote the products. The manager is missing most of the time from the center. They seem to be not having much knowledge about your products and...

Abans Rathmalana / air conditioner

May 15, 2019

i purchased a 24000 btu ac feom abans rathmalana and i changed it to a 18000 btu but im supposed to get my balance money of 29000 on the 14 th of may which they promised to give it on but today is th 16th and they are ignorin me nd not answerin my calls i have a letter with th signature...

Abans and Buy Abans / abans jvc tv and 24000 btu ac

May 04, 2019

Abans and Buy AbansBuy abans sold me damaged not functioning jvc tv twice. Both times I went and collect the replacement letter from wellawatte service center which so annoying and then went to buy abanse office and handed over the product for replacement and 2nd time they said they don't have stock and...

Abans Online Shopping / abans it service center, colombo 03

Aug 27, 2018

I bought my Dell inspiration laptop from Abans online shopping and after 6 months it was not working. Then I handed over to Abans IT service at Colombo 03 on 09/08/2018. They assured everything would be finished in two weeks but still it was not done. I am really disappoint about delayed...

Abans / repair of tumbler dryer

Aug 18, 2018

Estimate number: kdw18f00023 Job card number: kohvdw010818f005 Dated 1st august 2018 Hoover tumbler dryer 8kh model: vhv68c-80 With much regret this mail is been sent in respect of the following. 1) the above captioned equipment was bought from abans show room kandy in december 2015. 2...

Abans / lg led tv

Aug 03, 2017

We bought a LG LED TV at duty free katunayaka. And used for only 3 months and one day when we switched on it there was defect in the picture. We took the TV to close by Bans service centre and they said it's due to physical damage to the screen and it's not covered under warranty and it...

Abans hp laptop / Hp laptop I have bought few days ago

Aug 18, 2016

Dear sir, I was told that with the laptop I have brought I will get the original windows 10 software.I asked the product key for OS but they didn't give me one.They sure me that it was a original OS.I trusted them but now I can't activate office package because they ask activation key for...

Abans Instant Water Heater with water pump(ABWH-36) / Abans Instant Water Heater with water pump(ABWH-36)

Dec 12, 2015

Abans Instant Water Heater with water pump(ABWH-36)Dear Sir, Yesterday I have purchased your Abans Instant Water Heater with water pump(ABWH-36) from Badulla Showroom. Recent to buy this particular model with water pump my place having low water pressure in the water line. Today we have fix this unit but unfortunately pump not start with...

[Resolved] Abans / solution for the tv

Feb 14, 2015

LG TV Model No: 0111112-DPS32-P01-0056852 Dear Sir, Request to replace TV display or to provide relief of short life LG TV This is good enough to inform you that I am being a long time user of LG products. I purchased the above TV at Kalmunai L.G show room on 7th of November 2012. My...

Abans / cheating sale

Feb 13, 2015

I bought a TV from abans at Jaffna in one of their stock clearing sale. The manager there told that the product is good. But they are not giving warranty and could be repaired at a cost if any fault comes. I bought is for 54000 Rs. The TV failed within two months. Their service center told that...

Abans / selling defect macbook pro and not giving us a one to one replacement

Oct 13, 2014

I purchased a "macbook pro" from abans i-store in kollupitiya, two weeks ago with a one year warranty for software and hardware. At the time of purchasing I was guaranteed by the sales person that it is possible to have a one to one replacement, if there is an issue whatsoever which cannot...

Abans / LG TV / Poor after sale service

May 16, 2014

About 2 yrs back, brought 32LM3410 model LG TV from Abans show room of Kandy City Center..It was broken 3 week backs. I have taken it to Aban service center, Kandy on 2/05/2014.They told me that they would inform the fault of TV within 5 days. However they did not inform me, therefore took phone...

Abans / abans service centre sri lanka

Feb 23, 2011

I have an Electrolux washing machine, which though 10 years old has been working fine. Last year had a problem with it and between Negombo and Colombo, the repair and delivery took more than 6 weeks. This year again, January there was some issue and due to internal coordination hassles in...