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AAW IncBad service

G

We purchased a maghogony door two years ago from AAW Inc.through Capistrano Hardwoods. The doors are on the north side of the house (sheltered) and have faded from red maghogony to a golden pecan color. The company refuses to stand by their product and the dealer, Capistrano Hardwoods in San Juan Capistrano will not help us in any way. After only two years, both Capistrano Hardware and AAW, Inc. are telling us to get the doors restained at our expense.

Responses

  • Su
    Sunsetmal Nov 26, 2014

    We had a similar experience. Interior mahogany doors cracked within first few months. Sent an inspector who took pictures but made no statements about problems. Heard back through reseller that AAW didn't plan to do anything. Small claims court next.

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