The complaint has been investigated and
resolved to the customer's satisfactionResolved A1 American Plumbing — PRICE GOUGING, BAD RESPONSE TIME!
resolved to the customer's satisfaction
The phonebook ad claims "Fast Emergency Service". I called around 9pm on a Sunday night and was told the soonest they could send someone out was Monday between 9 and 11 am. The plumber called at 10:30 and said he'd be at my house in 30 minutes. By 11:30, he still had not arrived. I called the company and asked where he was. I was told they'd call and locate him and call me back. Finally he arrived about 10 minutes later, no apology for his lateness. We were charged a $78 fee just for him to come out and tell us that it would cost $780 to replace a 6-inch piece of pipe. I immediately called another plumber who quoted me "no more than $150" and they could arrive at my house by 5pm. We had to pay A1 American $78 just to tell us a jacked up price! What a SCAM!