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A True P.I
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A True P.I
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H
3:28 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

A True P.I - Rude service

www.atruepi.com is the rudest, worst private investigator on earth! I hired Curtis Pritchard to find out if an ex passed away. I was upset and still reeling from the death of my father, brother and dear friend so this was very important to me. He told me that it would be $75. to $185. He said it would more than likely be a simple search which would be $75.00. Before he even sent me anything he charged my credit card $185! He sent me a report that looked identical to the background check I purchased online for $50.00. The information had no updated information and addresses that hadn't been his for more than 5 years! He was so rude to me and did not provide any good customer service, as well as taking total advantage of me. I tried to get a charge back but he sent tons of useless information to them and they gave it back to him. I asked him for a partial refund but he said he wasn't going to deal with someone who "wants something for free". He also said TWO MONTHS ago that he was sending on other information but still has not. He did not give me anything I could use. He did not work hard for me and took advantage. Do not use this private investigator! He will not give you information that you would think a private investigator could get. He probably looks at the online back ground check websites and gets his information from there. I did not try to get anything for free. I just wanted to find someone that was once very important to me. This dude is a real scam artist. He would not refund me so now I have reported him to every place I can. Do not use this person!

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K
Jul 23, 2016 10:22 am

All of the information Mr. Pritchard provided to me was information I could not have gotten ANYWHERE else. They were very professional, and considerate with my personal situation, and listened to my story with compassion. They gave me the best advice for myself and my child. They have a lot of experience, and they got the job done fast. I did receive part of my money back because they finished my case earlier than expected. They are not rude, they are straight with you, and speak to the point. They don't mess around with your time and money. Very professional and trustworthy. I will be using A true PI again very soon.

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C
Apr 01, 2011 10:22 am

I am Curtis Pritchard and I have tried every way possible to help this person, the background information she received from my company is not the same as she could get for $50.00 it took me 6 hours to compile the data and it was 57 pages long she started making unreasonable request and even requested we do something that is against the law we refused then she started these smear reports because I refused to give her the money back. we did the work and deserve to be paid and that is that. I work hard and I think these sites that allow people to put unfounded reports up that hurt honest hard working business owners should be held accountable for the damage they cause. I do my best to help each and everyone who contacts me even if I do not do their case I try to give them advise, comfort anything to help. I know we can not please everyone and this is proof. If anyone has a problem contact me and find out for yourself if I do what I can to help of if I just try to get money, think for yourself people, "Find out the truth". Thank you CPPI

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