A Smile By DesignDentist Office

I booked an appointment with this dentist because they told me they cover Medicaid patients. After driving two hours to get there, they told me that I would need to pay for services myself because I was not in the Medicaid system. Not true! I have a Medicaid card. I paid $98 to have x-rays, an oral exam by the dentist, and a teeth cleaning. The dentist was not even there to do the oral exam! I booked another appointment to get the oral exam and, when I arrived at the office, it was closed! I called to complain, but they did not return my calls. After I repeatedly called, the receptionist told me that I would NOT be reimbursed for the oral exam. I complained about this, and she hung up on me! Stay away from this place. They are rude, and I am out money I paid to them for a service I never received.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.