A Perfume,Chanel Chance review: A fake 2

On Saturday 07/23/2011 at 12:03PM at Carson Pirie Scott I bought a women's fragrance Channel Eau Tendre, 100ml worth $98.78 with tax. Transaction ID [protected], UPC [protected], entering (employee)# 231191. I made a transaction using a Visa credit card. A lady by the counter wrapped the perfume with a gift Chanel paper and gave it to me. After I got home I gave my wife the perfume and it turned out that the box contained a different Channel perfume bottle, which did not match the box (Channel Chance-- older version). Around 5PM, 07/23/2011 me and my wife went to the Carson's store in order to exchange the purchased product for a proper one. A Carson's employee said that she couldn't exchange it because according to her the perfume was not authentic(genuine) and that I couldn't have bought it there. I asked to speak with a store manager; however, unfortunately, the manager refused to exchange the product. She stated that the product had not been purchased at the Carson's store and that she could not do anything about it. I and my wife felt offended as the mnager insinuated (between the lines) that I switched bottles and put a fake perfume into the original box and lied. She was very impolite, rude and unprofessional. What is more, she tried to scare me saying that her brother was a federal agent. I and my wife made a complaint at the Carson's Customer Service as well a Harlem Irving Plaza Customer service. In summary, unconsciously I bought A fake perfume for $100 as a birthday gift for my wife(her birthday is at 07/23, on the same day the product was purchased)and I was refused to exchange the product and treated very unfairly. Carson's Pirie Scott had not only represented a very poor and unprofessional but also committed a fraud by selling a fake perfume.I kept a cellophane, a receipt, a box, a fake perfume.The cellophane has glue marks so most likely one of the Carson's employees had switched perfumes.