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A-Look Eyewear
A-Look Eyewear Customer Service Phone, Email, Contacts

A-Look Eyewear
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www.a-look.com.my
www.a-look.com.my

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1.0 2 Reviews

How responsive is A-Look Eyewear's customer service?

0 Resolved
2 Unresolved
Absolutely frustrating 🫠
It's quite possible that A-Look Eyewear is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by A-Look Eyewear's silence.
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A-Look Eyewear reviews and complaints 2

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ComplaintsBoard
A
3:55 am EST
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A-Look Eyewear dpulze branch, staff and products

25/2 - I had went to Alook at Dpulze branch to buy a new spectacles. Upo checking the eye, the staff told that my 'silau' and power had increased highly. Before is 1.75 and new one is 2.75. And i have pay more coz of the power increase which is rm258 instead of rm168 for the frame n normal lense.total all is rm500+. Upon collection, staff mentioned it will take 3 days with headache. However after 1 week using it, i still have bad headache even when in office but when using old spectacle no problem. I decided to go back to the shop and ask them to follow old power which should be lesser price. When i ask bout refund, they say that they cant refund because change lenses and high power will take more times. How can i do work like this? And nobody tell me on this. This is not first time i wear new spectacles. This is so unfair because it is not my mistake and the staff seem not responsible at all! I urge to you to refund back the balance or if not please refund 100% my money back. Failing which I will bring this matter to the authority.

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10:25 am EST

A-Look Eyewear fake ray ban sunglass

I purchase one Ray Ban from A-Look Almanda Center, Malaysia, that time told its original, but after 10 days all Ray ban name and bar code removed from glass, when i told how can i know its original, instead of showing or prove its original they are telling dealer told its original and not they are able to show its original. and suggest go to dealer . Almost 4 months over still waiting for original Glass, How can RayBan Name will remove from glass ? even if i have 5 years old glass still name is there . So my suggestion don't believe this shop. all products are duplicate, Customer will check properly then can know its original or duplicate.

Please help !

Thanks and Regards-
Girija Mohanty
Contact number-+[protected]

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Amelia Har
, MY
Feb 12, 2019 2:24 am EST
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Is A-Look Eyewear legit?

Our verdict: Complaints Board rates A-Look Eyewear highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about A-Look Eyewear raises questions. Diligently reviewing A-Look Eyewear's client feedback and resolution practices is recommended for those considering A-Look Eyewear's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

A-Look Eyewear earns 82% level of Trustworthiness

Excellent Trust Notice: A-Look Eyewear near-perfect at 82% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for A-Look Eyewear. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

However ComplaintsBoard has detected that:

  • A-look.com.my to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • We detected that a-look.com.my is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • A-Look Eyewear protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to A-Look Eyewear has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Contact A-Look Eyewear customer service

Phone number

+60 3 2141 4896

Website

www.a-look.com.my

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fake ray ban sunglass
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