Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Search results 238 matching "window world"

Sort by: Date | Popularity | Natural Search

Window World of Alexandria LA / install 12 windows - owner luke difulco customer service 2 thumbs down!!!

(Complaint)
Di
Diane2017 Dec 15, 2017
IF YOU ARE CONSIDERING USING WINDOW WORLD OF ALEXANDRIA PLEASE READ ME!!! We were so excited to order new windows through Window World of Alexandria, (Spending over $6, 700) for a quality product with an excellent warranty but supposedly great customer service. Day one the workers showed up at almost noon and replaced 7 of the 12 windows...

Window World Florence Kentucky / property damage during installation

(Complaint)
Pa
Patrick Hillan Dec 4, 2017
Window World property damage during installationto contact the local Window World representatives, but no one has returned my call. We had windows installed a few months ago. After they left, I noticed a large stain on our front porch that is form the insulation foam. I have left it as found since that time. We are 100% sure the stain was from the foam, because there are still foam remnants embedded into the concrete...

Window World of Altoona Duncansville Pennsylvania / substandard, non-compliant work on home improvements

(Complaint)
Bo
Bob Claybowl Nov 10, 2017
It's been a year since I hired them for windows and siding. Soffit and fascia crooked and falling off, siding crooked and loose, and water infiltration around the window frames. It's "hack" work far below industry standard. They crapped in my yard and trashed my property. Chad Shirey was b...

Renewal by Andersen DURHAM California / sales representative

(Complaint)
Re
Rebecca Fox Oct 3, 2017
comments about Pella and Window World - he also showed a picture of a window where vinyl had warped implying that this happened regularly. He is a poor salesman and failed to provide followup that we requested. He is a disservice to your company...

Window World Houston, Tx. / customer service

(Complaint)
Ma
Max's Mom Jul 31, 2017
and have recommended Window World to anyone asking about installing new windows. About 5 months ago, I called with a problem with a patio door. It took 3 months for someone to come and then he had the wrong window. Since then, I'm calling daily and they keep telling me they will have the supervisor, Mr...

Window World Edison, NJ / customer service representative, john gaskins

(Complaint)
Be
Behavior Jul 23, 2017
I have been waiting for my door to get installed for over 2 months. During that time I contacted John Gaskins twice, one time to ask about my door and the other time I was returning back his call. i was scheduled for intalluon twice, the first time he called saying the installation team co...

Window World Pittsburgh Pennsylvania / bay window replacement

(Complaint)
Ac
Acco Jun 9, 2017
I have yet to hear from Window World on this last issue. I find them very poor in recognizing how bad this situation is. It has been 3 1/2 months I am being charged for an incomplete product and no contact from Window World other than scheduling . Yet they claim they "stand on their windows"...

Window World Cincinnati Ohio / windows not energy star

(Complaint)
Na
Nancy 1953 Apr 15, 2017
Window World windows not energy star I called Window World and they sent the sales person that told me I had high humidity. I bought that. In Feb. the problem became worse. In Cincinnati Ohio, our winters are wet and cold. Not dry and freezing. So the outside humidity is usually high. I complained and had many reps come to my home. They agreed that I had issues...

Window World Cottonwood Arizona / window installation

(Complaint)
Ti
tim mcgowan Apr 12, 2017
The Window World installers damaged both the drywall and exterior stucco finish of my home here in northern Arizona. I called to politely explain my dissatisfaction and received a lot of double-talk from the office secretary. During the installation I witnesses the window installer holding a scrap of two-by-four held against the new replacement frame while the other installer pounded the two-by-four with a hammer in an effort to force the window into the window opening...

Window World Hughesville Pennsylvania / windows and garage doors for my rentals in sayre, pa

(Complaint Comment)
Ww
WW Consumer Relations Mar 29, 2017
experience with the local Window World franchise location serving your area. If you will be so kind to contact our Consumer Relations department at 866-740-2100 we will be happy to take down your information and request the franchise owner give you a call for further discussion of the matter...

Window World Hughesville Pennsylvania / windows and garage doors for my rentals in sayre, pa

(Complaint)
Do
Doug Hammons Mar 28, 2017
I've stopped at the Window World in Hughesville on two separate occasions this month to find out more about your products for 3 rental properties I have. I called the number and was informed this was the closest store. The first time I walked in and stood for roughly 10-15 minutes with no help...

Window World Madison Tennessee / the caulking used has black mold on all windows

(Complaint)
Gl
Glenn Kane Jan 5, 2017
We chose Window World to do our replacement windows because of their reputation. Thirteen windows where installed in September of 2015. We noticed in August 2016 that all the caulking had turned black. We tried to clean with all type of cleaners but to no change. We notified Window World and they sent a person out to inspect...

Window World Toledo Ohio / windows and storm door

(Complaint)
Ly
Lynne Carroll Nov 6, 2016
Window World wants to come back out. Nope. you had your chance. You blew that one! You even sent a installer who told me that he does not even work for the company! REALLY? WORKING ON MY HOUSE AND HE DOES NOT WORK FOR THE COMPANY, OR NOT EVEN SUB CONTRACTED BY YOUR COMPANY? I am going for a buy back...

Window World/Hughesville PA Cogan Station Pennsylvania / Replacement windows

(Complaint)
Me
metsfan1967 Nov 6, 2016
We had a salesman come to our house in the summer of 2016 to give us a quote. I truly believe when he saw I was a woman making the decision alone, he knew he could pull a fast one and led me to believe I was getting the 7 windows that I showed him & he measured. Instead, he only listed 6 o...

Window World Clarksville tennessee Tennessee / storm door install

(Complaint)
Ch
christlieb8099 Nov 3, 2016
It has been 15 months since we had our windows and storm door installed. The windows are great. The storm door not so much. First of all the door is not as described in the brochure. The door is cheaply made and not as good of quality as the door i have from Lowes. Secondly my storm door i...

Window World Wausau WI / making an appointment but never showing up

(Complaint)
Ic
Ichabod2 Aug 20, 2016
Tuesday, August 16 was supposed to be the day a person was to give me an estimate for some windows. The appointment was for 6:30 PM. I got a call from a lady at 6:45 telling me that she was running late and would arrive about 7:10. At approximately 7:30 I called her to see where she was on...

Window World Roanoke, VA. Salem Virginia / Customer Service/Paid for Services not received

(Complaint Comment)
Ts
tsr3901 Jul 29, 2016
Window World may off good pricing but be warned they fail completely when it come to customer service(complaints, returning calls, contractors) it is a shame since they do carry quality products(their manufacturers are probably aware but do not care) remember once they get your money do not expect any help from Window World...

Window World Roanoke, VA. Salem Virginia / Customer Service/Paid for Services not received

(Complaint)
Ts
tsr3901 Jul 29, 2016
Contracted with Window World Roanoke, Va to install windows and siding on home. old siding to be removed and hauled away(as per stated contract) well the contractor(Crowe Services) came and nailed new 7/16 OSB board over existing siding(we were charged $3350. 00) for services not preformed upon asking CroweServices was told he had been doing this for over 20 years and this is how they do it!...

Window World Tampa Florida / window install

(Complaint)
Un
unhappy customer28 Jul 18, 2016
Where do I start! The entire project has been horrible. First of all this all started back in March, and here we are in July and still project not complete. Two of the windows were measured incorrectly for the "hurricane plywood", and of course those two windows were "odd size" so plywood ...

Window World Winchester Virginia / siding/vent/door installation and customer service

(Complaint)
Ae
aef3by Jul 6, 2016
Worst customer service I have ever experienced, ridiculous amount of mistakes and poor unaccountable management!!! We were looking for just new siding for our recently purchased house, but were also talked into a new front door and soffit vents surrounding the home by our sales rep Cameron...

Window World Phoenix Arizona / poor customer service

(Complaint)
Ch
ChelseaMesa Jun 5, 2016
I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual windows themselves are fine, but the service was so horrible it would have been comical if I didn't have to deal with the results and the continual follow up in an attempt to fix my issues...

Window World Marietta Georgia / horrible windows

(Complaint Comment)
Su
supersmith Apr 26, 2016
Also, the first time using window world. I did not know one of my windows came in wrong from the factory according to the new installers. the safety on the window is wrong. Relationships change quickly now that I would like compensation. This is want they said. 10% off on my next referrals. I want my 10% now...

Window World St louis Saint Louis Missouri / service

(Complaint)
Re
Reviewer95991 Feb 26, 2016
Unless you deal with Window World then you don't even get that...

Window World Sarasota Florida / damages windows

(Complaint)
Gl
Glen Taylor Jan 28, 2016
We have a couple windows that are damaged. Since last Fall we call and call and don't get results.

Worries us, if and when we have something really urgent with the windows. What then?

They have never been very concerned in the customer service area.

Window World Indianapolis Indiana / installation

(Complaint Comment)
Do
Don's Property Management Dec 12, 2015
Window World is a Joke I used them twice and will never use them again because there Lafayette Indiana Office is a Joke then when I was at the Property they was Charging a 10. 00 per window lead clean up and that was not happen then only one guy did the work took two days they told me on the phone they would have a group of guys and when you talk to the Lafayette Office they where talking to 1st grade class did not nothing...

     

Reply to

close
Send