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Sears Kenmore Oven Massachusetts

(Complaint Comment)
Posted: Jan 19, 2017    Jodi Muroff Goulding
fire
cooking on my 2015 sears elite kenmore my husband heard buzzing sounds then a cracking noise then flames started shooting out from behind the stove. I am handicapped, the house was full of smoke, i have 7 cats, we all inhaled this ####, hubby got fire out with extinguisher tons of firemen and police here now i go on this page and see SO many people had the same issue...

Sears Chicago Illinois

(Complaint)
Posted: Jan 18, 2017    ManagerBlackwoman
hvac unit kenmore gas furnace and central air conditioner
The sears service/repair man for the gas furnace mentioned about receiving a discount if I purchase a new central air conditioner and gas furnace because my kenmore furnace and air conditioner coils were dirty and old. This is my 3rd kenmore hvac purchased since I lived in my house. I'm and elderly woman almost 80 years old I feel sears salesman and the hvac installer (Walter in chicago illinois) probably take advantage of all single elderly people who own homes and buildings in this area...

Samsung Sagle Idaho

(Complaint Comment)
Posted: Jan 17, 2017    MrsFree2015
Refrigerator maintenance ticket
in October 2015 from Sears. The builder did not purchase Sears' appliance protection plan (lesson learned)...

Suburban Propane Pocono Lake Pennsylvania

(Complaint)
Posted: Jan 17, 2017    Sarah3383
The crazy fees you guys charge and how rude the customer service is
branch manager to call sears and see their prices!!! This was 2 months ago when I spoke to him and decided to cancel this company asap!!! Please have someone call me regarding the fee for the removal I no longer want to argue with rude unprofessional people and just need this taken care of...

VirVentures Edmond Oklahoma

(Complaint)
Posted: Jan 12, 2017    Renee 1949
Refund and return
phone then I called sears were I thought it came from and they now tell me 72 hours all I have tried to do is get the return label and rma# from one of them before my 15 day return runs out I can't afford $95. 29 for something that doesn't work. And I ordered trusting that what they say is true hassle free return My order was with shop your way...

Sears.ca Canada online order

(Complaint)
Posted: Jan 12, 2017    angelXO6
greystone chest
Do not buy anything from sears. Ca. They take your money and do not deliver goods. I ordered a chest/dresser and after the first confirmation notice of my order, nothing-not one word from them. I have called to no avail. , I cannot even get a tracking number or deliver date promise!!! And I cannot even escalate my complaint...

Why N Manchester New HampshireManchester NH

(Complaint)
Posted: Jan 11, 2017    Mr Frison
58 inch samsung, kitchen table, soundbar, microwave and service agreement
So on November 28, 2016 i entered Sears and purchased a KITCHEN TABLE, MICROWAVE & SOUND BAR = $522. 66 with down payment $64. 21 followed by bi-monthly debits of $41. 66. . Well here it is January 11th! I have a $1, 000 savings account for overdraft protection. Yet on account 1 - $42. 00 X taken (3) = $126...

Sears Brands Leesburg Florida

(Complaint)
Posted: Jan 11, 2017    Craig Child
Sears selling products that sears never had to sell in the first place
We purchased an induction range from Sears on line in November of 2016 with delivery arranged and promised on January 3 2017. We were told to be sure someone was home that day and Sears would call us with a delivery window. We stayed home all day that day only to be told, when it wasn't delivered, that it would be delayed...

Maytag Toploader

(Complaint)
Posted: Jan 11, 2017    Virginia Carter
Service repair who they contract with them.
At least when I got Sears brand I did not have to wait a week and they looked at machine and got the part with in the hour if the did have it on their truck right at parts place around the corner from my house...

Sears / Kenmore Elite Refrigerator

(Complaint Comment)
Posted: Jan 9, 2017    searsisjunk
I paid over $1600 for this refrigerator, thought it would be great and it isn't
that? I am done with Sears...

Pep Boys Bradenton Florida

(Complaint)
Posted: Jan 9, 2017    Jasonm1303
service / tire repair
got my tire fixed at sears. I will puch my truck 5 miles before walking back in a pepBoys...

Shopko Green Bay Wisconsin

(Complaint Comment)
Posted: Jan 8, 2017    Bodrogkisfalud
rude customer serivce
Do you honestly believe Sears and Roebuck, Macy's, or any other long lived business came as far as they did with an attitude such as yours? You are very fortunate, indeed, to have poor management to answer to because if I were your manager or supervisor or in corporate, you, and people such as yourself, would not be working for me at all...

Sears Repair Service Minot ND

(Complaint)
Posted: Jan 7, 2017    Terry Barlet
samsung chefs collection dishwasher
nothing! It appears that sears simply no longer cares about their customers. I have been a customer for almost 40 years, but no more. Take my advice, go elsewhere for appliance purchases. Oh, and btw, the 4 time guarantee, you know the one where sears will replace the item if it is not fixed after 4 attempts, well that's a big fat lie...

Choice Home Warranty New Jersey

(Complaint)
Posted: Jan 6, 2017    Kaaren S. Agnez
platinum warranty for rockville, md
We did eventually get it repaired by sears. It was not a major repair and the hot water heater functions fine now. We truly have paid for "nothing. " only a full refund of fees paid for the plan would be the best resolution. Mark c. Morgan and kaaren agnez morgan...

Lugz Shoe Tennessee

(Complaint Comment)
Posted: Jan 6, 2017    Chris Kelsch
Fell apart
I drive an hour and half to the sears were I got them. this is NUTS...

Russell DeWitt Sagle IdahoSagle

(Complaint Comment)
Posted: Jan 5, 2017    Wine Is Good
Account application for mastercard
think the goal of the Sears clerk was to lose a sale do you? And as for the information keyed in, it will be the info you gave him, which will be included on the turn down notice the bank will send you...

Russell DeWitt Sagle IdahoSagle

(Complaint)
Posted: Jan 5, 2017    Russell Dewitt
Account application for mastercard
Applied for card denied at sears. Applied for card approved at home depot. The same day. ? My score is approx 733 high end. Purchased a washer and dryer at home depot. The same day. Purchased a new honda odyssey also 38, 000. 00. I would like to see what the sales associate entered as my information...

Lowe's Home, Improvement Southington Ct. Southington Connecticut

(Complaint)
Posted: Jan 4, 2017    Linda Donais
samsung refrigerator
Always bought appliances from Sears for over 35 years, will continue to do so. We were made to feel as though, "we sold you the fridge we are done with you", which is terrible if not horrific Customer Service!!!...

Sears Kenmore Hot Water Heater Salt Lake City Utah

(Complaint)
Posted: Jan 4, 2017    eddyd
installation
I purchased a hot water heater for Sears on 01/10/13. I have noting to say bad about the hot water heater itself but instead it's Sears and it's shady sub-contractors that they used for installation. At the time of purchase I chose the 5 year protection plan which I thought would cover everything including faulty installations but it doesn't...

Sears Brands Shreveport Louisiana

(Complaint)
Posted: Jan 2, 2017    katrinamoore
refrigerator
I ordered a refrigerator and paid when I bought it. It was scheduled to be delivered between 2 and 4 pm. My husband left work at 1:30pm to move the stove out of the way and help save food from old ice box. They showed up after 7PM. They took down the old ice box but then said the new one w...

Sears Brands DeLand Florida

(Complaint)
Posted: Jan 2, 2017    Pat Wisdom
mattress warranty
I bought a brand new mattress at sears outlet. I was given a years warranty. The mattress developed a huge growing lump on one side. This is a sealy mattress. I went to the nearest outlet store to ask what I should do. I was told to go to the manufacturer. I called sealy and they said I had to go to sears...

Sears Cranston Rhode Island

(Complaint)
Posted: Jan 1, 2017    Christine Yanish
roof installation
my roof replaced by Sears and it has caused nothing but problems for over a year and still exists today. First the salesperson measured incorrectly so the job was not completed as planned. He also made an error in the financing and that had to be redone as well. 2. I specifically had requested that the existing skylights be replaced with the replacement of the roof...

Sears

(Complaint)
Posted: Jan 1, 2017    kguitar
repair service
My experience with sears repair was very aggravating and frustrating. I was having a problem with my samsung refrigerator once again with it freezing up the fridge section and the fan was hitting the built up ice. I called sears for a n appointment with their tech to come diagnose and repair the issue...

Sears

(Complaint)
Posted: Jan 1, 2017    Cydne Schaafsma
clothes dryer repair
11-9: called sears repair number, I am asked to explain in detail exactly what the problem with the dryer is; I do so letting the rep. know that the dryer is making a terrible noise when I push the 'on' button. perhaps and most likely there is something wrong with the belt. I'm thinking that this info that is requested is to be shared with the repair person so that he or she might have some idea of the parts to have on hand...

Sears Brands Phoenix AZ

(Complaint)
Posted: Dec 31, 2016    JudyinScottsdale
Kenmore elite fridge. Model 10651173310 ice maker replaced 6 times in 3 years
My "high end" Kenmore Elite refrigerator is only 3 years old and yet I have had to replace the icemaker 6 times during that period. This year alone I have replaced it 3 times.

Does anyone else have this problem? I am sick of constantly calling repair people and paying to repai...

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