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Sears Sofa Cleaning Norcross Georgia

(Complaint Comment)
Posted: Dec 1, 2017    De De L-Ortiz
cleaning sofa and 2 chairs
regional Manager for sears and request an email of his findings have not yet received the email, called back spoke to Christian and she told me I was scheduled for services today between 10 and 12 pm it is now 11:35 am and I am going to see if anyone show up. Just the fact of wanting me to accept the 300...

Sears Sofa Cleaning Norcross Georgia

(Complaint)
Posted: Dec 1, 2017    De De L-Ortiz
cleaning sofa and 2 chairs
I got my sofa and two chairs cleaned on October 21, 2017, he rushed his job. He damaged the seating area of both chairs the fabric has come apart and put a cut on the top of my chair. Jim a regional manager feels that 15 n more yrs of services he never came across a complaint where the equ...

Sears Colorado Springs Colorado

(Complaint Comment)
Posted: Dec 1, 2017    Shaun R.
employee
Sears is in a 'tailspin' right now. It's very well known that they are not going to last. That's nothing to celebrate; it is just an unfortunate statement of fact. I'm sure your son knows all too well of the struggles, as even their CEO has made it public knowledge that they don't know how to 'right the ship...

Sears Brands King Of Prussia Pennsylvania

(Complaint)
Posted: Nov 30, 2017    Novagirl81
home repair
This is the second time I had Sears Home Repair NOT show up for a scheduled appointment. I was told they would be here from 9:00 -11:00. When they did not show up I called 4 times and spoke to 4 different reps. The first rep was so rude. I asked to talk to her supervisor and she said there was no supervisor around...

Lowe's Home Improvement / Lowe's Home Centers Los Lunas New Mexico

(Complaint)
Posted: Nov 30, 2017    Pilar G. Segura
samsung washer front loader
So I contact a Sears Home repair and they schedule me the very next day (too bad they're going out of business, now we get Lowe's and that sort). As you can imagine I'm ecstatic about getting my washer back. Sears Tech comes on Tuesday the 28th (great guy btw) informs me that the manufacturer is no longer making parts for my 3 yr old Samsung Front loader(Whatda??) I'm in disbelief...

Kohl's Department Stores NormL

(Complaint)
Posted: Nov 29, 2017    Kimmm66
internet phone order
phone like I do at Sears or JC penny's . I get a email confirmation saying Burning ave. I called right back and said NO it's Vernon ave. It was too late. I received an email saying I needed to get my packages at on burning. Lol there is no burning ave in my town. I'm not bilingual!!! Your phone Center is located in the Philippines...

Kmart Stores Casper Wyoming

(Complaint)
Posted: Nov 29, 2017    Sierrastiewig
managing/work ethic/ legal issue
supported by the sales of Sears cards. In other words, my credit cards sales affect my hours. Im aware that selling credit cards is a big deal in my position. Kmart also needs to make a quota of these sales. My complaint is about my manager. One day, he had the cashiers gather around to tell us that one of us needed to apply for a credit to help him reach his quota...

Sears Colorado Springs Colorado

(Complaint)
Posted: Nov 29, 2017    Sann4562
employee
I am very angry and upset with sears in Colorado Springs, colorado. How a major corporation can allow such behavior is beyond my comprehension. First, they fired my son under false allegations that had nothing to do with his job or performance. As a matter of fact he had this store in the top 25, now they are in the negative...

Why Not Lease It

(Complaint)
Posted: Nov 29, 2017    Rachelle A
washer
when I got a bed from sears. I loved it yes you pay a little over the price but it wasn't by a lot. When the lease agreement was at the last payment they contacted me out and advise on my two options either to stay leasing or buy out. Of course I chose to buy out. So when my mother needed a wash we went to sears and I remembered this load program and signed up for it, after having a good experience the first time...

Maytag Alexandria Virginia

(Complaint Comment)
Posted: Nov 28, 2017    Dmoery
maytag washer model mvwx655dw0 - 18 months old
Is it the Maytag Machine or Sears Home Repair. I liked the technicians and seem to want to help me but Sears Home Services is also about selling $50/per month repair contracts. Next step is to contact Maytag again and maybe get one of their repair technicians...

Kenmore Florence South Carolina

(Complaint Comment)
Posted: Nov 28, 2017    Shaun R.
upright freezer
you've checked with Sears to see if there happen to be such an extended warranty purchased with the freezer. When replacing the freezer, pay for the additional coverage. You'll find its worthwhile as the compressors are all considerably smaller than those of yesteryear and don't have anywhere near the longevity...

Kenmore Florence South Carolina

(Complaint)
Posted: Nov 28, 2017    Janice B.
upright freezer
22742410 from Sears on April 15, 2016. In October 2017, just over 18 months of use, the freezer stopped freezing. I just happened to open the door and found all my food defrosted and dripping everywhere. After replacing several parts, it was determined as the compressor. To my surprise, Sears said the compressor only had a one-year limited warranty...

Sears Master Protection Agreement Breach Contract Oxnard California

(Complaint Comment)
Posted: Nov 28, 2017    Shaun R.
tv samsung
In addition to hoping Sears would either settle or lose the case, you have to hope they remain liquid enough to pay you anything...

WhyNotLeaseIt

(Complaint)
Posted: Nov 28, 2017    MasonAndkaitlynnsmom
we leased a refrigerator and microwave
We went to the sears outlet to buy a microwave. It was marked down because it was a scratch and dent model. We told the guy we were looking to buy new appliances. He got us approved for the lease and explained that it was "6 months same as cash". They had a great deal or so we thought on a scratch and dent fridge...

Sears Master Protection Agreement Breach Contract Oxnard California

(Complaint)
Posted: Nov 28, 2017    Garl
tv samsung
Sears Master Protection Agreement Representatives are dishonest and Breech their contract over and again. For one year we have had them come to our home over 7 times and 5 parts. still not fixed, and now they are starting over with the same parts! I have good documentation and their own emails...

K Mart Sebring FL Sebring Florida

(Complaint)
Posted: Nov 28, 2017    not that old
employment
but get redirected to sears job search. Ok!! 2 fullpage adds in the paper & the manager is unaware of this?? Probaly because i'm 63 years old lookink for a job is my guess!!!...

Sears Hammond Louisiana

(Complaint)
Posted: Nov 27, 2017    a1gumbo
customer service / delivery of large appliance
My wife went to the local Sears to order a Kenmore Refrigerator that was on sale. I told her to tell them that I would be available any day in the afternoon to receive this item. The salesperson told her that we cannot dictate to them what time of day the refrigerator would be delivered, and he said someone would have to be available all day to accept the item...

Maytag Alexandria Virginia

(Complaint)
Posted: Nov 27, 2017    Dmoery
maytag washer model mvwx655dw0 - 18 months old
PROBLEM - Sears Home Service came out to repair the washer after sending parts (2 different times) here to the house manufactured by the Whirpool Corporation - Part #W11130362. The picture on the Maytag Replacement Part site and the Maytag Customer Service parts people say the part should be just over 22" long (see attached pic)...

Sears-Kenmore PRO Santa Barbara California

(Complaint)
Posted: Nov 26, 2017    Ceecee Bloom
kenmore pro elec. built in oven model 790.42003 melted!
13 or 14, we called Sears to request service on our 3 1/2 year old Kenmore Pro ovens, which have been performing poorly. We were contacted, via Sears, by A&E Factory Service, from Santa Maria, CA. We scheduled an appointment with A&E appliance for Nov. 20 and they followed up with two emails, confirming date and time, and finally a phone call on the morning of the appointment...

Sears North Carolina

(Complaint Comment)
Posted: Nov 25, 2017    iseeyouclearly
don't buy protection agreements!
are told! Someone at Sears in a high position is doing this to gain $$$$$ they are ruining the company and its reputation quickly as its already going downhill. I've also read reviews recently that state they are renewing these " you can't cancel" policies without authorization to do so!!!...

Collectors Internet

(Complaint Comment)
Posted: Nov 24, 2017    Rothaug Harry A
Unauthorized billing
I paid for coins form Jim Sears @ Collector's Internet well over 3 months ago and never saw them. He kept changing info and giving me false tracking numbers. Told me he was going to show in Long Beach, I said I wanted to meet him and then he said he wasn't going. I asked for a refund and now they wont respond to me...

The Source Canada / Chateauguay Chateauguay Qu├ębec

(Complaint Comment)
Posted: Nov 23, 2017    The Source is horrible
DISPICIBLE CUSTOMER SERVICE
to dry up just like Sears, which was the last king of pretentious superiority. Businesses can no longer survive using bad customer service models - no return customers means no business...

WhyNotLeaseIt

(Complaint)
Posted: Nov 22, 2017    Jsnooka78
what a rip off/ buyers beware and read fine print
Purchased a used refrigerator from sears recently and was led to believe that if i made 6 payments of 248 the refrigerator would be paid off. Around the 5th month i get a email stating to either pay a buyout amount or continue leasing at the current amount ? Than it hit me i just been had. The total price of the refrigerator with warranty came up to 1493...

Sears Greenwood Arkansas

(Complaint)
Posted: Nov 22, 2017    Belinda Cloud
kenmore refrigerator/washer/dryer...
11/13/2017 Sears is supposed to be ordering the part and can get it, but the tech has not done that yet. I have a Master Protection Agreement. Be careful who they send out to do repairs. May not be covered after the repair is made due to another company as per the tech. Washer: Kenmore: Dates: 6/5/2009 replace control board in starter button would keep going 10/2007 replacement of motor coupling, making a noise and water won't drain out 9/7/2011 replace motor coupling, making noise and water won't drain once again 4/12/2012 replace rota tor cup on washer strip, its not washing my clothes, have to put on normal needs to be on heavy load, so on 12/14/2012 washer knocking noise: Circle City came out repair transmission added a seal to lid 1/13/21013 washer coupling and order transmission Circle City repair 5/2/2017 replaced belt broken belt with Circle City 10/29/2017 order washer setting control panel...

Sears Kenmore Elite French Door Refrigerator

(Complaint Comment)
Posted: Nov 21, 2017    Professor Wizard
Dept of energy agreement does not compensate me properly
I purchased a new 74025 from the Sears Store in October of this year. (yes, 2 months now) Right out of the box, it never felt cold to me, so I put an HVAC Thermometer in to track real temps. I I find it only go to 37 on the low swing, and averages 40/41 with 42 on the high swing, with the temp setting on the panel set to 34...

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