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Thom McAn Shoes

(Complaint Comment)
Posted: Jun 12, 2017    mbattles146
Disappointed in the make!
you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh...

Thom McAn Shoes

(Complaint Comment)
Posted: Jun 12, 2017    mbattles146
Disappointed in the make!
if you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh...

Magic Chef Wine Cooler Bonita Springs Florida

(Complaint Comment)
Posted: Jun 12, 2017    YFM
Evaporator fan motor
and not form such as Sears. Magic chief and Jade possibly fixed by Maytag so belong to KenMore whilpool but we don't get who exactly fix for those refrigirators now. Some might have work with 5 years warranty for next five years but the size does not match to our space. What is a wise option to not waste money from now?...

Sears Optical Manchester New Hampshire

(Complaint)
Posted: Jun 12, 2017    B_J
almost a year and still no glasses!
without glasses from Sears with ZERO effort on customer service. US Vision corporate has been great and has offered to send me a complete set of glasses (not just frames) but they still need to verify with the store. Go ANYWHERE but this place. Avoid like the plague if you ever want hope of getting glasses...

Sears Brands Hoffman Estates Illinois

(Complaint)
Posted: Jun 12, 2017    Paul Hileman
service maintenance agreements
Have Sears appliances at two different homes with maint. agreement on all of them for many years. Had first maint. check on May 18, 2017 and fridge needed gasket. Tech didn't order. Another tech came May 30th and ordered gasket. Still waiting. Gasket supposed to be mailed to our home. Keep getting e-mails and phone messages from Sears to contact and/or call but still no gasket...

Sedgwick Insurance

(Complaint Comment)
Posted: Jun 12, 2017    Dtafat
sears home delivery damage claim
refrigerator from the Sears delivery to my home. The delivery men damaged a turn off value under my sink, thinking it was the turn off for the water line causing severe water damage to my kitchen cabinets, items and created black mold. I contracted them immediately (800) to the Philippines. The gentleman called me within an hour, stating he filed a claim and someone would be out the next day to take pictures...

Sears Raleigh North Carolina

(Complaint)
Posted: Jun 11, 2017    S.Perry
delivery of washer and stainless steel hoses
I got up early and went to sears to purchase a new washer on the 27th of May. The sales associate was very polite, as an added bonus I had a service coupon for an additional 10% off the sales price. Yea. I just saved a few bills easily, so there was never any doubt I would be purchasing the wire mesh hoses in place of the standard black rubber hoses that have a tendency to rupture...

Sedgwick Claims Management League City Texas

(Complaint)
Posted: Jun 9, 2017    Vu L tran
(sears) claim john negrete is rude and if everyone in your company is like this your work ethics are jacked up
I have contacted John mulitple of times and told him the best way to contact me is on my phone (409)392-3421. I haven't heard this guy for days so I have to keep emailing him constantly and I asked him this morning if he received a document. So I resent it and asked him have you received m...

Sears Brands

(Complaint)
Posted: Jun 8, 2017    JohnL68
refrigerator repair
Sears has sent 3 different technicians out on 5 different trips and it still isn't fixed. Each time a technician comes out it takes 2 weeks to get them here and then 2 weeks to get the part to fix it. They have replaced the compressor twice and the condenser once. They were supposed to replace the evaporator last Thursday, but the parts weren't here...

Sears North Carolina

(Complaint Comment)
Posted: Jun 8, 2017    echm
don't buy protection agreements!
I have maintained my Sears protection agreements simply because my husband cannot work out computerized appliances. He was quite handy before things changed. I have to say, I have been leery about the cost effectiveness of having a plan but stuck to it and always had the annual free check up done on my appliances...

Sears Chehalis Washington

(Complaint)
Posted: Jun 6, 2017    Pari Johnson
free palestian shirts
I am very disappointed that Sears has gone political and fallen out on the wrong side of the issue---selling shirts with the untruthful 'Free Palestine' label. Israel belongs to the Jewish people. not the Palestines. Why? Because GOD says so! I have been a customer for 50 years. that's right, 50 years...

Sears Kenmore Elite Oasis Milford Connecticut

(Complaint Comment)
Posted: Jun 6, 2017    Cali11
rust and peeling enamel
Sears Repair Service is worthless. It took them 3 weeks to get a technician to my house and then he didn't know what he was doing. He did a software upgrade (as part of the recall) but then when the software update didn't fix it, he said that I would have to pay out of pocket to fix the vibrating problem - that it was likely the motor that would cost upwards of $500...

Roses Dept Store Cleveland Ohio

(Complaint Comment)
Posted: Jun 5, 2017    Tara Poland
Customer service
Sears, Wal mart or Target don't do this. They item are price and sold for the same price at the register unless you are paying for some type of extra insurance. I would like to why know why your policy isn't posted so customer would be made aware of the price changes on items that is assembled...

Otl*scoresense.com (800) 679-5283 Scoresense 945 Mckinney st Houston , TX 77002

(Complaint)
Posted: Jun 5, 2017    Joan Tackett
I have no idea what this is.
of 2015, My Sears card has also been charged for the same company, again without permission. TWO(!!) charges for the same product!!!One account has been charged since 2015. I don't know how long this one has been going on. I want a full refund on both cards. I am also filing a complaint with the Texas State Police...

Sears Brands West Babylon New York

(Complaint)
Posted: Jun 5, 2017    Brenda Rana
refrigerator
Elite Refrigerator from Sears only 10 months ago. The refrigerator is now generating heat making my food spoil extremely quickly. I have 4 kids to feed. I called the Sears repair center only the only emergency repair date available was 5 days later!!! Their customer service center stinks and did not make any exceptions to the rule...

Sears Brands Hoffman Estates Illinois

(Complaint)
Posted: Jun 5, 2017    lakeoscawana
sears kenmore microwave
I purchased a warranty contract in 2016. My microwave was serviced in 2016 and broke again in 2017. It was serviced 2x in may 2017 and is still broken. The service man said, "it cannot be repaired". Fine. The contract provides that I receive a new replacement. I have called 3x and they kee...

Sears Newington CT

(Complaint)
Posted: Jun 3, 2017    Disgruntled Sears customer
sears home service - technician error, horrible customer service
mower serviced by a Sears technician. Used the mower on 5/20/17 when noticed oil spewing out from under mower. We could see that the steering link had been pressing up against the oil drain plug that the technician replaced. Called for appointment only to be told next available appointment was not until 6/14/17...

Sears Brands New Orleans Louisiana

(Complaint)
Posted: Jun 2, 2017    Wanda Bryant
sears hvac repair
Sears also had the wrong contact phone number. Now I have to wait until Tuesday for the repair. The customer service is inexcusable, I waited for an appointment and it is not my fault that Sears had the wrong number on file. Which I do not understand how that happened since every time you call Sears, the first question they ask is your phone number...

Rural King Mattoon Illinois

(Complaint)
Posted: Jun 2, 2017    Sandy Montini
rural king credit card
online!!! Kohls Penneys, Sears, Target, etc. etc. all have their own credit cards which you can use to purchase things from their website online using their credit cards. I do NOT understand why you can't use Rural King Credit cards on their website to purchase things online. What is the purpose to even having a rural king credit card then? Rural King just lost over a $500 sale but I guess it doesn't matter to them...

Team National South Carolina

(Complaint Comment)
Posted: Jun 2, 2017    Gina Means Cook
Pyramid scheme
My other son saved 35% using Sears Commercial on his paint to repaint his house everyone is using this membership and business. I have won 2 Cruises FREE for Two that paid for my membership and you can win 2 of these a year in the business side. If there wasn't a business side I would still love Team National it has helped me in so many ways keep more money in my pocket...

Sears North Carolina

(Complaint Comment)
Posted: Jun 1, 2017    Keno Rork
don't buy protection agreements!
Sears did say they would replace this one, but with what kind of quality machine will it be?...

Marilyn and John knaff Sylva North Carolina

(Complaint)
Posted: Jun 1, 2017    John Knaff
hot water heater replacement under sears home warranty
On 5/30 called Sears, water heater rusted out. leaking. Told vender will call in 24-48 hrs to estimate. No call . 6/1 Sears claiming no vender in area. They tell us We call plumber for estimate if they accept he can come back. We are out of hot water now for three days, weekend coming, probable next week if they accept his bid...

Sears 225 dorset st-university mall s burlington

(Complaint)
Posted: May 31, 2017    anrie
diehard platinum 31m marine battery
Sears is clearly trying to dodge its responsibilities...

Sedgewick Claims Management

(Complaint)
Posted: May 31, 2017    krishaun D
claims and customer service
March 28th 2017 due to Sears Auto messing up an oil change. A check was mailed out the second week of April from Sedgwick which I never received due to it being mailed to the wrong address. So I called to speak with my advisor Samuel who stated it was the wrong address and he will then send it to the correct address...

Sears Home Services / New England Service Dist Kingston New Hampshire

(Complaint)
Posted: May 30, 2017    Daniel Cashman
samsung dryer / electric
Dryer continues to stop when trying to dry wet clothes. Dryer trips circuit. When circuit is re-set, dryer goes back on but after 10-15 minutes, it stops and trips circuit again. Technician unable to move dryer due to installation, but suspects electrical issue.

I was charged ...

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