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Search results 260 matching "pella windows"

Lowe's Home Improvement / Lowe's Home Centers Little River South Carolina / window installation (Complaint)

screwielouie Sep 25, 2018

Lowe's Home Improvement / Lowe's Home Centers window installationWe purchased Pella windows from the Lowes in N Myrtle Beach, SC. They had John Cables install our windows. They came to our house late in the evening to replace the siding they had removed for the installation. When they finally got to the last side of our house, it was dark. They were just popping the siding back onto the nails, and snapping the siding in place...

Pella Corporation / framing around arched window (Complaint)

June Cafarella Sep 12, 2018

Through my contractor I purchased a Pella arched window costing about $2000. The framing around the window was never finished. The surface of the framing is rough with raw edges. My contractor spoke to his sales rep at the Paramus, NJ store and was promised that the issued would be address...

Pella Corporation / replacedwindows (Complaint)

Howard B. E. Sep 8, 2018

We recently had 5 new windows replaced in our home. 3 on these new windows were functioning incorrectly. They slid the wrong way. A last year ago we had another 5 windows done in our home. Three of these also failed to work properly. The windows are splendid, but 6 out of 10 of them, like ...

Pella Windows Empire Michigan / window installation crew disrespectful (Complaint)

Roberta Hanson Aug 29, 2018

A Pella crew is currently at my home in Empire, Michigan installing a 400 lb window. One of the workers was wearing a baseball cap emblazoned with the confederate flag. I told a gentleman wearing a Pella jacket (assuming he was the crew boss) that I didn't want what I consider a racist sym...

Pella Windows and Doors / Squeaky, leaky expensive windows! (Complaint Comment)

Monty Hougen Aug 16, 2018

screen for one of my Pella windows. The parts person in Baltimore insisted that the cost for a half screen was $440. When I questioned him, he repeated the cost. I cannot believe that number. I am having a replacement made locally...

Pella Windows and Doors Caldwell Nj / pelli windows parts services (Complaint)

Robbbbv Aug 2, 2018

I've order Pella window sash replacement it took me couple of weeks to do that,
Then couple of weeks after filing the payment information I've try to contact anyone at the Coldwell parts location to find out if my order was processed, no respond on emails and not possible to contact...

Pella Corporation Marlow, Oklahoma / windows and doors (Complaint)

Michael Garza Jun 27, 2018

I have ordered full windows for a new construction and two doors from Pella back on May 4th 2018, I was told the order would be here on the 9th of June that day rolled around then told two more weeks that day rolled around and still no product. The Pella store is located in OKC OK and now ...

Pella Windows & Doors Westhampton Beach New York / Service (Complaint Comment)

Menachem Mendel Jun 13, 2018

Pella does currently sell through corporate stores, though there are not many. I just bought $80, 000. of windows and sliding door units for a house I'm building, we have some issues to be addressed, 1st call for service within 1 week of delivery sent pics, described all issues, service ma...

Pella Corporation Baltimore Maryland / single point accountability??? (Complaint)

Dave1947 May 11, 2018

Pella Corporation single point accountability???2 designer series windows -- one south side, one north, both bottoms rotting between the 2 panes. The only possible reason is that the seal failed between the glass and the frame yet KC says this is not covered. Apparently this seal failure is a long-standing issue. KC family llc is the di...

Pella Corporation Ainsworth, Iowa / water damage on the outside sheeting below the windows. (Complaint)

Edward Ossman May 8, 2018

Pella Corporation water damage on the outside sheeting below the windows. My pella windows were installed in 1998. All of the windows with a center stile two window unit are the ones with the damage below the windows. The frame of the window has settled to the outside leaving the sill no longer level...

Lowe's Plainville Massachusetts / do not use lowe's forwindows (Complaint Comment)

Don Hamel Mar 10, 2018

We signed a contract with Lowes Nov 6th 2017 and here we are 16 weeks later and still dealing with their LOUSY CONTRACTOR, AFFORDABLE HOMES AND RENOVATING out of Inverness Florida. They replaced aluminum windows with Pella Vinyl windows. Their contractor didn'nt insulate around the windows...

Pella Corporation / windows don't open (Complaint)

Murray Helton Jr Feb 22, 2018

I purchased around $8000 worth of your windows. Within two or three months two sash springs broke and someone was sent from Pella to replace them. This has happened to 5 or 6 of the windows out of 8 that I purchased. Now I have 4 windows that will not open due to this known issue that has ...

Pella Corporation / home (Complaint)

Becky & Jim Feb 15, 2018

When my husband and I built our home we had Paella windows and doors through out our home, Our French door handle is broken, we call for replacement parts. We got a price of $300.00 or more just for a handle replacement.
I will not recommend using Paella to my friends or family whom...

Duke Energy Lewisville Arkansas / kwh usage from jan 2 - feb 1, 2018 (Complaint)

CherryNelson Feb 6, 2018

Dear duke power:
This serves as a formal complaint for the total kwh used from jan 2 through feb 1, 2018. Charge as seen on enclosed bill (new charges) $506.72.

8816 belhaven court, lewisville, nc 27023 acct [protected]

I am living in the home...

Renewal by Andersen DURHAM California / sales representative (Complaint)

Rebecca Fox Oct 3, 2017

In August, Mr Crabtree [protected]) came to our home and quoted us a price of $23, 000 for replacement windows. He indicated he could not provide me with a copy of the spreadsheet with each window listed with the cost. I asked him to provide a list of local customers who had purchased Rene...

Pella Windows & Doors Haverhill Massachusetts / a leaking pella window and no help frompella (Complaint)

pinewinds8 Aug 23, 2017

I have a leaking Pella window (a fixed arch) that I reported to the Haverhill, MA service manager, William Borque back in April. Since then I have not heard anything from Mr. Borque about the status of the new window to be put in. Five months with no response from my email and voice-mails....

Pella Windows & Doors Vancouver British Columbia / windows and screens (Complaint)

Westcoast604 Aug 1, 2017

I purchased brand new windows from Pella in the summer of 2014.
In 2015 I noticed that the screens on three of the windows where broken and called Pella Customer service they advised that they would send replacements as Pella offers life time warranty on their products. 6 months late...

Pella Windows & Doors Pella Iowa / pella - bad installation and atrocious customer service (Complaint)

Pm B Jul 4, 2017

Pella Windows & Doors pella - bad installation and atrocious customer serviceDON’T use Pella. I purchased eight windows and three patio sliding glass doors from Pella for over $17, 000 (before discounts), which were installed in November 2014. When the black PVC trim on the patio sliding door warped, I found out that Pella had knowingly installed a defective prod...

Pella Windows & Doors Virginia Beach Virginia / horrible experience with door installation (Complaint)


I recently ordered a PELLA sliding patio door. First of all, the sales person led me to believe that my door would be made to "fit" the door opening, meaning the size of the door it was replacing. When the contractor came out to measure, he advised me that I would be losing an inch and a h...

Lowes Midlothian Virginia / window installation (Complaint)

bhgoodwin May 22, 2017

Lowes window installation The Pella windows are beautiful and the initial installation went well, except that they installed one unmatching window in a room with 6 windows in it, and they forgot to install the window pulls. After a few months of back and forth, and that's not my job, I got them to come back and replace the window and add hardware...

Pella Windows & Doors Loves Park Illinois / pella door and installation (Complaint)

Troy Faunce Apr 19, 2017

Pella Windows & Doors pella door and installationHad a Pella door that was originally installed when the house was built. It leaked and eventually the metal skin on the top of the door ripped. Pella did send a replacement door and I decided to pay the Extra to have the Pella installation group do the install due to the problems we had ex...

Renewal by Andersen Branford ct / Exterior glass pane severe staining (Complaint)

tmaron Jan 15, 2017

Renewal by Andersen Exterior glass pane severe staining21-22 windows bought, half in 2010 and remaindering 201.Both batches show window staining which look like dirty water sprayed on exterior surfaces, This does not come off with the regularly available glass cleaning products. The service technician tried to clean and was not able to effect ...

Pella Windows & Doors Montreal / Installation and customer service (Complaint)

Francis Lord Aug 23, 2016

contacted a sales rep at Pella windows here in Montreal, we needed to install one door and one window in renovation project. The sales rep came and took the measurements and we discussed the finish of the glass, since the door and window are lose to the sidewalk we asked for a frosted finish ...

FAS Windows and Doors Orlando Florida / Windows and doors (Complaint)

Scott Gilman Aug 15, 2016

An update to my last post. Instead of trying to correct the issue the sales manager calls me today. He says they saw my post, cancelled the order, and cancelled my financing. Istead of trying to take care of a customer this is the action they take. I just wasted an entire month based on li...

Great Lakes Window Walbridge Ohio / Poor quality (Complaint Comment)

Kevinpf Jul 7, 2016

I live in Southern California and in January 2001 we replaced all 11 of our contractor aluminum framed windows from the 1960's with Great Lakes Windows. A little overkill, maybe, I wanted windows that I would not have to replace again. My sister at the time worked for Pella in Ohio and I c...