The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity | Natural Search

More than 1000 reviews matching "mattress"

The Brick Edmonton,Alberta / warranty on mattress (Complaint)

Rita Romano Dec 7, 2018

The Brick warranty on mattressI have a mattress that has not retained it quality since it was bought. It is supposed to be a lifetime warranty. i have been given all of this run around even when I have provided exactly what is was asked to. I have been dealing with a Carlos Carancio who seems to make every effort to not recognize the sagging in the mattress even though there is supposed to be a lifetime warranty...

Structube Quebec / products and customers service (Complaint)

Siang Dec 6, 2018

Structube products and customers serviceKing bed slat broke once we place a mattress . Sectional sofa hook doesn't lock to each of the pieces, everytime sit on it the hook got loose . Called and e mail so many times to customer services, rude and take weeks to reply and still doesn't provide solution. Called to headquarters and spoke to 2 ladies customers services, told me manager will...

Macy's Arlington Virginia / damaged property during delivery (Complaint)

plk61 Dec 5, 2018

and broken when our mattress was delivered . I immediately called the Customer Service line and filed a report. Several calls and weeks later, a representative contacted me to file another report which i did and submitted photos. It has been over 6 weeks and we never heard back from anyone about replacing our damaged property caused by the delivery team...

The Brick MILTON Ontario / mattress (Complaint)

Ejaz Muhammad Dec 4, 2018

I bought mattresses from Bricks almost year ago. One of them is bad the coil is pocking while laying down. I submit the complain by fulfill all the requirement on line along with required photographs of the product almost two month ago. The case is not considered because it does not show in the photographs...

Sears Mattress / customer service (Complaint)

Shea Coco Dec 4, 2018

Never buy a mattress from sears!!! Pay that extra amount of money somewhere else because sears customer service could care less about your complaint!!! Saving you from a headache and heartache!!! Cs will beat around the bush and will drain you until you break down in tears trying to explain your problem!!! Say away from sears!!!...

Ortho Mattress, Inc. La Mirada California / Bad Quality (Complaint Comment)

Ortho Deciet Dec 2, 2018

The Company that does the Mattress Inspections is working in tandem with Ortho and from what I can tell, "Sit and Sleep" They are not certified. I requested t find and use my own Inspectors due to the fiasco the first time around dealing with this Bogus Company. I was told that I could find my own company but they must be certified...

Macy's Furniture and Bedding / macy's furniture/bedding issues (Complaint Comment)

Donevette Evans Dec 2, 2018

my problem with my mattress. Thank you Macy's back in October of 2015...

Ortho Mattress, Inc. La Mirada California / Bad Quality (Complaint Comment)

Ortho Deciet Nov 29, 2018

Ortho Mattress Stores, obviously & knowingly, have been getting away with selling DEFECTIVE MATTRESSES for a long time. Each time I find another complaint against them I see that my issue with a sinking, dipping, lousy mattress after a few months use is the Norm. READ ABOUT ORTHO BEFORE YOU BUY... / Hudson's Bay Company [HBC] coquitlam British Columbia / mattress delivery (Complaint)

Jonathan Song Nov 28, 2018

purchased a queen size mattress and box spring from the bay located at 1400 guildford town centre in surrey, British Columbia. Order number [protected]. I was provided a paper receipt with the delivery date as November 28, 2018 between 8am-6pm. It did not arrive. I contacted the associate who sold me the mattress who referred me to a phone number...

Mattress Firm Largo Florida / the mattress we bought from mattress firm (Complaint)

Dagmar Howe Nov 27, 2018

Mattress Firm the mattress we bought from mattress firmOn 11/14/2017 we bought a mattress from Mattress Firm Largo #[protected] Ulmerton Rd. Ste 854, Largo, FL 33771, Phone: [protected]. Today, 11/27/2018 the mattress is very saggy and is giving us back aches and it has lost it's ability to support our bodies. We bought this mattress because of it's firmness and especially while sitting on the edge where it was so firm and high that our feet could barely touch the floor...

Bensons for Beds Lakeside / expensive mattress started sinking after six months (Complaint)

Ansy Nov 26, 2018

It took me months to find the right mattress then six months after paying for this expensive mattress it started to sink in each side (even though much of our time was spent away in Spain so not over using it). We are not heavy people. We followed all the guidance and care of the mattress to no avail...

The Brick / staff manners (Complaint)

Gordon McIntosh Nov 26, 2018

Beautyrest "Willow" mattress on sale for $489 for 3 hours only on Black Friday. I went to the Brick Warehouse at South Common on Thursday the day before the Black Friday Sale with the intention of buying 3 (three) mattresses for my granddaughters or at the very least hoping to put a deposit down on the mattresses at comparable Black Friday Sales Pricing...

Raymour & Flanigan Furniture Liverpool New York / couch & dining room chairs & table (Complaint)

Elaine Feller Nov 24, 2018

RECLINER AND SECOND MATTRESS). I am told no one can help us with the couch unless it's an accident????????? I'm going to get a Lawyer and report you and also I will bad mouth you all over the place until something is done. I have seen all the absolutely horrible reviews about your furniture, so I know I'm not alone...

Mattress Firm Rock Hill, SC / store manager cherry rd. rock hill, sc. chris bryant (Complaint)

TW1700 Nov 22, 2018

Sirs: Your manger at this store list Mattress firm on his personal face book profile with your logo and states he is the store manager there. He has taken store pictures, and asked customers to come in for sales consistently as a spokes person for Mattress Firm. However on the same page he clearly states his political, gun beliefs, etc which are subjectional and obviously some (including me, disagree with his statements... Macomb Michigan / cancel item (queen mattress) (Complaint)

Emy Gaco Nov 22, 2018 cancel item (queen mattress)When I bought the queen mattress set last monday (11/21/2018) at 8 pm, and next day I recieved an email saying it will take 6 weeks to arrive, when in your website the product I choose said 3 to 6 bussiness day so you are laying in the dates for delivery, there are mattress that says 1 to 4 weeks I atach a screenshoot about that, but mine says 3 to 6 days, next say I try to cancell and I call and you send me an email saying is not possible, it had been just 1 day, from the purchase...

American Furniture Warehouse [AFW] Gilbert Arizona / bunkbed assembly (Complaint)

Steve wisher Nov 21, 2018

American Furniture Warehouse [AFW] bunkbed assemblydiscount on a twin mattress for the bed. My name is Stephen Wisher, home phone:[protected]. The delivery address was 1172 S Osborn Lane Gilbert AZ 85296. Thank you in advance for your assistance. Pictures included...

The Brick 1487 Regent avenue west winnipeg, MB / dresser and mirror (Complaint)

Harsimran saini Nov 21, 2018

The 5 pc bedroom, dressor, mirror and mattress and set is good but the dressor and mirror is is not good . Some scratches are there on the dressor and mirror has little crack on it. I comlpaint about that and it has been replaced with the old one. The second time tge dressor has been cracked from the back side and again i complaint about that and again i complaint about that and gain the brick company send me the another piece and on the day of delivery again that piece had the problem which the drawers are not opening well and it stuck in between...

Sleep Country Canada Red Deer Alberta / refund and very rude treatment (Complaint)

Jazzxx Nov 20, 2018

bought a new queen mattress at Red Deer store, as we are SleepCountry Canada loyal customers for more than 15 years. The sale person was very helpful, and professional, his name is Curtis (or Kurtis, I apologize, forgot spelling). My 15 old daughter have a sensory disorder and hip and back problem, so I was hoping to get her a right mattress...

Bensons for Beds Derby, England, East Midlands / mattress (Complaint)

Paul fitz Nov 20, 2018

So I pay £900 for a mattress that is not fit for purpose. It feels like your falling out of it as it slopes down either side resulting in my wife and I not sleeping properly and now suffering from bad backs. Bensons tell us it's not faulty which basically means they've got my money and are not interested...

Leeds Mattress Factory Torrance California / terrible mattress, deceptive practices. "wolf in sheep's clothing." (Complaint)

Ms. Jeanette Johnson Nov 19, 2018

Purchased Mattress in August of 2018. I have Congestive Heart Failure and Suffer from severe Back and Body Pain. I told Mr. Neil Leeds this. I wanted a Firm Mattress, he encouraged me to purchase a Med. Firm Mattress. The Mattress is Defective and terrible to sleep on. I cannot sleep comfortably at night on the Mattress...

Stratolounger Recliners / Broken mechanism (Complaint Comment)

Kara Dodd Nov 19, 2018

The mattress is absolutely horrible. The sides are sinking in and my back is on fire. The middle of the mattress still has it's original build, which makes my bed lop sided. The box spring is just as bad...

Kogan Australia / delivery of goods (Complaint)

Anne Nohra Nov 18, 2018

Kogan Australia delivery of goodsgoods are? I have a mattress being delivered Wed but no bed to put it on - very frustrating that I need to chase up the order especially when I have paid for the delivery fee. If the Order is not available on the webiste or in stock even though it shows as of now on website that it is can someone please explain? Call Anne [protected]...

Aaron's Montgomery Alabama / bedroom suite (Complaint)

Zana Chambers Nov 17, 2018

We pulled back the mattress protected and noticed BED BUGS! I called the office to notify the manger after waiting to talk too him about 30 minutes, I called back a second time! I was still being told that he was talking with a customer. I ended up never receiving a call back the entire night! Neither did he call back the next morning...

Intex Recreation Corporation Virginia Beach Virginia / intex queen size air mattress (Complaint)

Shawn42 Nov 16, 2018

I bought this on May 28th 2018 have only used it a few times and last night was using it and one of the seems on the inside busted lose and made a huge bubble all the down it this thing is a piece of junk going to try to call Wal-Mart tomorrow and see if it is still under warranty or if th...