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Search results 26 matching "cricut"

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Cricut

(Complaint)
Posted:    Rusty Browning
Repairs
I have a Cricut Expressions Die Cutting Machine that is out of warranty. This machine retails for around $400. 00. A plastic part that holds the cutting blade in place broke and, when I phoned Provo Craft to purchase a replacement part, I was told that they don't sell the parts because it would be too complicated to repair...

Cricut.com

(Complaint)
Posted:    Valerie
Rip-off company
My wife ordered the Cricut on-line and the final step was to finalize the order. The step before said she could order it for $350, well it popped up on the confirm page as $589. She is not click on finalize, but it said it was ordered. She called for three days straight to cancel the order, they told her for three days the order was not created...

Cricut

(Complaint)
Posted:    lets_keep_them_honest
Unfair pricing and internal trading
KNOW BEFORE BUYING CRICUT EXPRESSION READ THIS CAREFULLY BEFOR PURCHASING ANY CRICUT EXPRESSION EQUIPMENT ON E BAY OR OTHER AUCTION SITES. REMEMBER THE EXPRESSION IF IT SOUNDS TO TOO GOOD TO BE TRUE IT PROBALLY IS. THERE ARE MANY CUSTOMERS PURCHASING PROVO CRAFT PRODUCTS THAT ARE BEING TAKEN ADVANTAGE OF BY CERTAIN VENDORS WE WANT TO MAKE THIS PERFECTLY CLEAR!!! THERE ARE MANY VENDORS THAT ARE HONEST AND GOOD SELLERS! WE ARE NOT TRYING TO PROMOTE OUR PRODUCTS OR SERVICES, WE ARE TRYING TO KEEP CERTAIN VENDORS OUT THERE HONEST, AND RESPONSIBLE, AND PREVENT THEM FROM TAKING ADVANTAGE OF YOU!!! We are an authorized wholesaler for Provo crafts...

Provo Craft

(Complaint)
Posted: Apr 22, 2011    The Biscuit Scraps
Bully company that took away my software
cannot use it on my Cricut. I bought the Cricut specifically to use a 3rd party software with it, plus buy Provo Craft cartridges. For the love of Pete, this company has no clue when it comes to keep their customers happy. They are sue happy and going after any and everyone who has an idea they want...

Cricut

(Complaint)
Posted:    scott willard
Refund
Cricut outlet was a small new company and could not float all the orders and wait 6 months. Any way leia was very nice and told me all had to do is call my credit card company and they would send a response to cricut outlet and they would sign off to release funds out to me for my order. They sent me an email explaining this but i never got because it went to my junk box...

Cricut

(Complaint)
Posted:    Darek
Bad service
I purchased Cricut cutting machine and used it with their Design Studio software. After downloading update onto my computer the cricut machine wouldn't work. I phoned and spoke to someone there (I phoned from Ireland) who after an hour told me it was my Cricut machine. So I purchased another one and exactly the same is happening...

Cricut Spanish ForkUt 84660 Utah

(Complaint)
Posted:    ksbetty
Do not back up their product
I have a Cricut Expression that was given to me by my children for I know the warranty is out but I want to get it fixed even if I have to pay. The company told me to buy another one. At $300. 00 You do not just throw away something. Now I have cartridges that I can not use. Help. They do not back up their product...

Cricut Maryland

(Complaint)
Posted: Feb 25, 2011    angeloup
Deceptive advertising/lack of support
They offer a package for the Cricut Expression manufactured by Provo Craft that looks like a great day. I ordered from a site called cricut. tv without being aware that they are not actually part of Provo Craft -despite using the trademarked name of Provo Craft's Cricut cutter nor do they submitted ordered to Provo Craft in a timely matter...

Cricut Willard

(Complaint)
Posted:    Barb
The return policy
I order a machine from the . I contacted them to exchange the machine and got no email back . After I contacted my credit card company to dispute the charges did she contact me. All that was said was I'll see what I can do. I'm still waiting. DON"T BUY FROM THEM.

JoAnn's Fabric & Crafts El Cerrito California

(Complaint)
Posted: Aug 27, 2011    rogersjml
refund
going to purchase some cricut products, so I didn't think it was that big of a deal. The refund consisted of 32 items and the refund amount equaled $234. 26. I was told by the manager that due to the amount of the refund, that they couldn't give me cash or a store credit in house and that it would have to come from corporate...

Cricut / Provo Craft South Jordan Utah

(Complaint)
Posted: Apr 14, 2017    VirginiaMom
cricut create
Provo Craft manufactures the CriCut cutting system. After using my CriCut one time, the machine broke. After chatting online with their technical help department I was told that there was no way to repair the machine. After great effort I finally reached a person on the phone and attempted to find a solution to get my machine working properly...

Cricut Cricut Provo Craft

(Complaint)
Posted: Aug 31, 2015    Beverly Wall
Cricut Expression
communications with the on line Cricut rep who was telling me do try any number of things like download new firmware, which of course would not help with this issue, I attempted to contact Provo Craft the manufacturer of Cricut machines. Both Cricut and Provo Craft have unacceptable wait times...

Cricut Warren Pennsylvania

(Complaint)
Posted: Mar 15, 2017    Jessicatodd3123
Cricut explore air 2
I ordered my cricut on 3-8-17 and I still do not have it!!! I have been tracking it and it told me that it would be here on 3-11-17 and then it changed and said 3-15-17. well, today is 3-15-17 aaannndd. IT'S STILL NOT HERE!!! I AM LIVID!!! Not a happy customer! I was so looking forward to having this item and using it to its fullest and this company can't even get there items to the customer on time! Angry and ready to send it back...

Cricut South Jordan Utah

(Complaint)
Posted: Jun 19, 2017    formyonlineorders
false advertising/ misleading product
Cricut does a poor job explaining what you will need in order to work with there machine. For example few months back I was looking to purchase my first die cutting machine and stumbled across the cricut explore. There box had it clearly advertised that the system runs on an ipad app. Didnt state you would need to purchase a mac book just to be able to use your own personal images or fonts...

Cricut

(Complaint)
Posted:    Allen
Unauthorized charges
ordering anything from the Cricut Outlet site! It is a BIG SCAM!!! I ordered some items from their site last month and then decided to cancel the next day. It took weeks for someone to respond to my continued emails to cancel. They finally acknowledged me and canceled the order; however as of today, 1 month later, I still have not received credit to my credit card...

Scrap-Book-outlet.com dba Cricut outlet Wilard Ohio

(Complaint)
Posted:    Erinaking1977
Non delievery of products
CricutOutlet. net is a rip off and totally inept at keeping their word, delivery times, and can't even get thsir web page to work correctly (except the button that takes your money) Bewarned, I ordered from Scrap-book-outlet. com dba CricutOutlet. com on September 6th, the confirmation said wait 10-14 business days for processing...

Cricut Germantown

(Complaint)
Posted: Sep 10, 2015    Lorca Beebe-Diaz
Got 2 problems
This machine was supposed to make my life easier by saving me prep time as a teacher. Instead it has taken an extraordinary amount of time to figure out. If I count the DAYS I have tried to get this machine to work, let alone reading its manual, I can say it is not cost effective time wise...

Provo Craft South Jordan Utah

(Complaint)
Posted: Sep 25, 2015    labbott1129
Cricut Explore
I purchased the Cricut Explore on May 14, 2015. For a newlywed couple, this was a big and exciting purchase for us. We bought the Cricut with a gift card we received as a wedding present and leftover birthday cash I had. Unfortunately, my joy was short-lived as it started having problems after 2 weeks...

Proudparents2005 Ebay Seller Pleasant Grove Utah

(Complaint)
Posted:    sassysue77
Faulty Provocraft Cricut Imagine Machine
I Purchased a Provocraft Cricut Imagine Machine form this Company on Ebay on the 27th November 2010 for a Total Price with Shipping £315. 16. I also paid £45. 26 Import Duty. The Machine arrived on 7/12/2010. After unpacking I started to set the Machine up, following the Instructions enclosed...

Michaels Edmonton Alberta

(Complaint)
Posted:    Trina1234
Exchange Policy
I received a cricut cartridge for Christmas as a gift that I already had. The person who bought it got it for $35. 99 (regular price: $89. 99). When I tried to bring it back and exchange it for another one that is the same regular price and with a receipt they advised me that they could refund the $35...

Cricket Communications

(Complaint)
Posted:    linda r osterman
Cancelled service 6 weeks ago and cricket debited my account $60.34 and made my checking account overdraw
Cricut was offering a few months ago a reduce monthly billing of $29. 95 month. I purchased their phone to the tune of $119. 00 for 2 and I never activated the phones or used their service. I called and cancelled the service and told them do not send me any bills, because phones not activated. I requested a refund on the phones as well, but was informed I waited too long (Over 30 day policy)...

covercrafters.com Washington Depot Connecticut

(Complaint)
Posted: Nov 13, 2013    Smicky
No money, no goods
the cover dust for Cricut from covercrafters. com website. It is already November, but my purchase still hasn’t arrived. I waited for 2 weeks before I send two emails to the seller, asking about the purchase status, but they haven’t responded. Later they answered that the purchase is on its way...

19jehustone49

(Complaint)
Posted: Oct 23, 2014    justwatchingout4u
19jehustone49
from people that make cricut die cuts and then sell them for fun and she rips them off. Her window clings are so bad as soon as you put them on the window. they curl up and fall off. JUST BEWARE of buying or selling to her. She's in it to rip you off. Very bad person...

Jo Ann Fabric Pensacola Florida

(Complaint)
Posted: Oct 27, 2016    Deborah006
coupon not honored for item I wanted
and the blades for my Cricut. When I got to the counter, coupons under my purchases, the clerk proceeds to tell me I can't use my coupon on cricut items! I proceed to ask why and tell her that it is no where in the coupon or otherwise she says that Joann does not own cricut so they cannot honor the coupon...

US Department of Interior Ohio

(Complaint)
Posted:    csmouse
Non- Delivery
Order placed 9/1/2008 for cuicut cutter, and attachements. Charged to federal credit card 578.64.
Contact per phone message 10/1/2008 have not received items. No response
Contact per email 10/10/2008 have not received items. No repsonse
Contact per phone message 11/4/2...

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