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Search results 76 matching "cricut"

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Cricut.com

(Complaint Comment)
Posted: Feb 17, 2014    Marlynn Gibbins
Rip-off company
I bought Cricut mats and tried to use them, they were not sticky enough and just moved the paper around. I have no receipt can I send them to the company to get new ones. I've had this happen before...

Cricut

(Complaint Comment)
Posted: Dec 9, 2013    Randi Bard
Repairs
I have a Cricut Personal Cutter, mine got stuck in update mode then caught on fire, called Provo and guess what?? No help! i was told that it looked like I needed to buy a new machine and that it was probably something that I did that made it catch fire! The agent said he had heard of them smoking before but never catching fire...

covercrafters.com Washington Depot Connecticut

(Complaint)
Posted: Nov 13, 2013    Smicky
No money, no goods
the cover dust for Cricut from covercrafters. com website. It is already November, but my purchase still hasn’t arrived. I waited for 2 weeks before I send two emails to the seller, asking about the purchase status, but they haven’t responded. Later they answered that the purchase is on its way...

Cricut

(Complaint Comment)
Posted: Aug 9, 2013    sadaboutcricut
Repairs
I have a Cricut Expression 2, it is roughly 2 years old and has only been used 5 times and it no longer cuts out anything! The cutting mechanism will not move just sits there and makes loud strange sounds, if it does move and tries to cut things out it goes all crazy zig zag all over the place not even cutting out a shape close to what i wanted!...

Cricut

(Complaint Comment)
Posted: Mar 8, 2013    Mildred A Gapol
Repairs
people not to buy a cricut until things change; including CCR accessability...

Cricut

(Complaint Comment)
Posted: Jan 24, 2013    carrottop
Repairs
all my drivers and Cricut don't care as out of waranty. Had to spend £70 just getting pc fixed and all because of Cricut. Like others had only used the Usb connection a few times infact not used the cricut more than a dozen times till has original blade and cutting mat. Not at all impressed took Cricut three months just to call me to basically say tough we don't care it's out of warranty...

Michaels Arts and Crafts

(Complaint Comment)
Posted: Oct 17, 2012    anonmuss
Uncomfortable experience
cricut cartridge- if you even exchange it for a different item. its not an even exchange. you also know you cant use coupons on it. so seriously, what was done by the original cashier was correct to the best of the associate's ability. i hate hearing from customers about how we *should* do one thing or another for them...

Cricut.com

(Complaint Comment)
Posted: Jun 18, 2012    beseven
Rip-off company
I had my Cricut Expression for 13 months. was using it for only the SECOND TIME in those 13 months when it started to malfunction and would only cut out the design partially. It was not a paper thickness issue as it would cut out some of the design but then just skip over other parts of the design...

Provo Craft

(Complaint Comment)
Posted: Apr 28, 2012    Arthur Fernandes
Bully company that took away my software
Do you know why? Because it loads all Cricut cartridges to my PC. Mr. Engineer I don't need this, please! The last CDS update was on May, 2010. Can you believe it? The new software Cricut Craft Room is inconsistent and incompatible with CDS files (*. CUT). I'm talking about the same company. maybe the same engineer...

Provo Craft

(Complaint Comment)
Posted: Apr 28, 2012    Arthur Fernandes
Bully company that took away my software
Provo Craft / Cricut is not an exception. Another thing to consider is what kind of company are you buying from. If this company "forces" you continue buying their products (cartridges, for example) they are not interested on you as a customer. just on your money! If you like freedom, stay away from Provo Craft / Cricut...

Cricut

(Complaint Comment)
Posted: Feb 4, 2012    Julie-Ann-Fleming
Repairs
My small cricut has just developed the on/off button fault. I have looked everywhere for a replacement with no luck and then came across this thread to find that Provocraft wont help customers in their own country so I have no chance in the UK. So feeling really down as I'm on a limited budget so cant possibly afford to buy another machine my son in law has taken it apart and has found the offending switch and is currently on a mission to source a replacement via electrical wholesalers...

Cricut

(Complaint Comment)
Posted: Jan 6, 2012    Celena
Repairs
I should clarify that it was my Cricut that broke, not my silhouette...

Cricut

(Complaint Comment)
Posted: Sep 13, 2011    Janbar
Unfair pricing and internal trading
once a month for a Cricut Expression I bought over 3 years ago. I have the proof in my bank account that it is paid in full. I called both numbers on my bank statement, and one is discontinued and one just sends me around and around with the same message, never letting me talk to a real person...

Joann Fabrics Orange California

(Complaint Comment)
Posted: Sep 3, 2011    rogers-jml
thiefs
going to purchase some Cricut products, so I didn't think it was that big of a deal. The refund consisted of 32 items and the refund amount equaled $234. 26. I was told by the manager, HILDA, that due to the amount of the refund, they couldn't give me cash or store credit and that it would have to come from corporate...

Joann Fabric And Craft Stores

(Complaint Comment)
Posted: Sep 3, 2011    rogers-jml
corporate check refund
going to purchase some Cricut products, so I didn't think it was that big of a deal. The refund consisted of 32 items and the refund amount equaled $234. 26. I was told by the manager, HILDA, that due to the amount of the refund, they couldn't give me cash or store credit and that it would have to come from corporate...

JoAnn's Fabric & Crafts El Cerrito California

(Complaint)
Posted: Aug 27, 2011    rogersjml
refund
going to purchase some cricut products, so I didn't think it was that big of a deal. The refund consisted of 32 items and the refund amount equaled $234. 26. I was told by the manager that due to the amount of the refund, that they couldn't give me cash or a store credit in house and that it would have to come from corporate...

Cricut

(Complaint Comment)
Posted: Aug 2, 2011    Dissapointed in the Bahamas
Repairs
housing also broke on my Cricut. I emailed Provo craft trying to get a replacement and of course there are no parts available. Would your husband be willing to make the part for me and if so how much would it be? This is the reply I got from Customer Service: Thank you for emailing Customer Support...

Michaels Arts and Crafts

(Complaint Comment)
Posted: Jun 13, 2011    bad bad
Uncomfortable experience
paying for some stupid Cricut Cartrigde. Seriously are you desperate in crafts. go buy your kid nice shoes or a ice cream...

Provo Craft

(Complaint Comment)
Posted: May 26, 2011    Catherine B in IL
Bully company that took away my software
The Cricut Design Studio software of theirs is cumbersome and doesn't function correctly, the Gypsy has many design flaws and limitations, and I have not found one person who bought an Imagine machine that has not returned it because it does not work as presented. I have read of numerous cancelled orders and returns of the E2 as well...

Michaels Arts and Crafts

(Complaint Comment)
Posted: May 6, 2011    Anonymous_Michaels_Employee
Uncomfortable experience
About the exchanging of the Cricut cartridge. While Cricut is often treated more suspiciously than most other items in the store because of a high shrink rate, theres no reason why, with a receipt, an EVEN exchange can't be done. Hell, it's easier for us just to do an even exchange, and if the box is unopened and you have the receipt, the manager should have had no problem whatsoever with it...

Provo Craft

(Complaint)
Posted: Apr 22, 2011    The Biscuit Scraps
Bully company that took away my software
cannot use it on my Cricut. I bought the Cricut specifically to use a 3rd party software with it, plus buy Provo Craft cartridges. For the love of Pete, this company has no clue when it comes to keep their customers happy. They are sue happy and going after any and everyone who has an idea they want...

Cricut Maryland

(Complaint)
Posted: Feb 25, 2011    angeloup
Deceptive advertising/lack of support
They offer a package for the Cricut Expression manufactured by Provo Craft that looks like a great day. I ordered from a site called cricut. tv without being aware that they are not actually part of Provo Craft -despite using the trademarked name of Provo Craft's Cricut cutter nor do they submitted ordered to Provo Craft in a timely matter...

Proudparents2005 Ebay Seller Pleasant Grove Utah

(Complaint)
Posted:    sassysue77
Faulty Provocraft Cricut Imagine Machine
I Purchased a Provocraft Cricut Imagine Machine form this Company on Ebay on the 27th November 2010 for a Total Price with Shipping £315. 16. I also paid £45. 26 Import Duty. The Machine arrived on 7/12/2010. After unpacking I started to set the Machine up, following the Instructions enclosed...

Cricut

(Complaint Comment)
Posted:    fedupcricutuser
Repairs
I do not recommend buying a Cricut. They are made horribly and after one year, Provo Craft won't give you the time of day...

Cricut

(Complaint Comment)
Posted:    Teresa Henry
Unfair pricing and internal trading
when I first purchased my cricut expression it was on a sale price at Walmart this last November 2009 for $188 ( yep, that's correct one hudred eighty eight dollars and came with the "Serenade" cartridge and the Plantin cartridge. So is this wholesale cost of $230 legit. or is this old pricing? I have bought on ebay, several cartridges and every once in awhile I buy them on sale in stores...

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